2016 TESLA MODEL S Complaints

The Trunk/Hatchback failed to open. When I attempted to use the EMERGENCY release ( which you would expect to work in a real emergency) IT DID NOT WORK!! The truck would not open. How can you have an emergency release cord that does not work?!! And they are now charging to repair this!

My car slams on the brakes consistently at green lights when FSD is activated. This is version 12.5.4.2 of FSD. Tesla is not responding to my inquiries.

The accelerating pedal is the one that was affect it is available upon request for inspection. It put me in danger because while I was driving, it snapped off. Has not been inspected by others. There was no warning lamps and it just happened out of nowhere as well. I was driving.

The latches for the rear passenger doors of a Model S are electric and do not function in the event the vehicle loses electrical power from the 12v system. A mechanical release is provided in the rear of interior passenger compartment. However the release pulls are located under the carpeting and no labelling is provided and no instructions are posted. The emergency door release pulls consistent of plastic tab about 1-inch long by 0.5-inch wide and connected to a release cable. The plastic tab color is black, under the carpeting, and within an area coated in black coloring. The location of the release is below the rear seating above the floor boards, behind the rear passengers' footwell. The location is not intuitive or obvious and likely could not be located without reading the owner's manual, which passengers are unlikely to do. The location is not labeled inside the vehicle. The tab is small and black, under the carpeting that has to be moved to locate the tab, and provided with a black background. Passengers of limited mobility would not be able to locate and access the pull tabs to release the doors. Small children would not able able to locate and access the pull tabs without climbing off the seat and into the footwell. The pull force must be directed to the center of the vehicle. No mechanic exterior door releases are provided. In an emergency where the vehicle is without 12v electrical power, opening a rear passenger door would require an open rear window, or breaking the window to open access, climbing partially into the vehicle to the other side of the passenger's legs, locating the release below the carpeting, and pulling the release while simultaneously pulling the door outward to open. No labelling for this process is provide, nor is this maneuver detailing in the owner's manual. This level of detail is also missing from the, First Responders Reference: "INFORMATION FOR FIRST AND SECOND RESPONDERS EMERGENCY RESPONSE GUIDE TESLA MODEL S ELECTRIC".

In December of 2023, my RIGHT rear axle broke when I accidently hit a curb. The car was repaired at the Tesla collision center. On last Tuesday, November 12, 2024, I heard a noise while braking. I continued to drive, but next time I needed to use brakes, I had a sensation that the brakes were failing, and I wouldn't be able to stop. The brakes eventually engaged, and I was able to stop the vehicle. I went on an expressway and drove as slowly as possible, maintaining a long distance from the vehicles in front of me and using regenerative braking as much as possible, being aware of a possibility of brakes failure. I got home safely on that day, however, the next day, when I was backing out of the garage, I heard a screeching noise. When I inspected the vehicle, I discovered that the LEFT rear wheel was misaligned, looking exactly like the right rear wheel after the right rear axle broke. Although this defect hasn't been inspected by a technician yet, I am virtually certain that it's the same problem that I had before, now occurring on the opposite side. This means that I was likely driving with a broken axle, which could've resulted in a serious accident. As I mentioned, this is the second instance of the same defect affecting my vehicle, which, in my opinion, is indicative of a serious manufacturing defect that needs to be addressed. The vehicle hasn't been repaired yet and is available for inspection. There were no warning lamps, messages or other symptoms prior to the failure.

The contact owns a 2016 Tesla Model S. The contact stated that while turning into a parking spot, there was an unintended acceleration of the vehicle; it surged forward, jumped the parking barrier, and crashed into a wall. There were no warning lights illuminated. A police report was filed. There was no reported fire, injuries, or air bag deployment. The vehicle was towed to a body shop. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 93,000.

On September 7th, 2024 around 7:35 PM, my tesla model S 2016 Suddenly accelerated, smashed in the siding of my house breaking the the siding of the wall and was totaled. All of this happened while my mom was trying to park the car in the garage the car suddenly took off without her pressing the accelerator. I have tesla to send an engeneer to collect the data of the car in which they said they did but have not yet gotten back to me on the issue. They informed me that they have collected the data on 09/20/2024

The infotainment unit in the car that controls functionality, I.e. navigation used to monitor battery availability is malfunctioning because of glue seeping from the unit and causing the screen to go black intermittently while driving creating a safety hazard for the driver and others due to a distraction. When this happens the driver loses visibility to navigation and other controls central to the vehicle functionality. Tesla is aware of this manufacturing defect that is a safety concern because it requires the driver to not focus on the road.

The LCD screen is blinking, sometimes going blank. And its getting worse as the days are passing by. I heard there was a recall for models older than 2018.

Turned right into garage slowly. Car suddenly accelerated very fast by itself. I swerved and avoided 1 parked vehicle. Was not able to avoid another one. I braked. The car stopped. Airbags had gone off.