2013 TESLA MODEL S Complaints
View complaints related to 2013 TESLA MODEL S. The complaints found here are submitted by actual consumers with first hand experience. There are more than 450 complaints submitted for the 2013 TESLA MODEL S. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 TESLA MODEL S- San Diego, CA
Telsa MCU screen has large bubble. This is apparently a common problem. Tesla informed me there is no recall or warranty and I would have to purchase a new screen or an upgraded MCU system. The screen controls various functions of the car, including safety controls like dehumidifier.
Source: NHTSA WEB SITE -
2013 TESLA MODEL S- Tualatin, OR
Main LCD screen has cracked. This screen controls all aspects of the car. I was told by Tesla repair that the crack will start to discharge toxic fluid and the car will cease to function.
Source: NHTSA WEB SITE -
2013 TESLA MODEL S- Manchester , PA
I purchased a 2013 Tesla Model S P85+ in March of 2022 and by April of 2022 the rear left tire separated at the corner of the side wall ( side facing underneath the vehicle). By July of 2022, I had another incident with the same problem. After repairing that problem, it happened again the following week. I took it for repair and two days later, it happened again. I have come to learn from other Tesla owners that the vehicle is heavy and that the tires can not adequately support the tires which is leading to this defect. It is a safety issue to have tires blowing out on the highway when one is traveling at higher speeds.
Source: NHTSA WEB SITE -
2013 TESLA MODEL S- Dallas, TX
I PULLED INTO A PARKING SPOT GOING UNDER 5MILES AND MY VEHICLE SUDDENLY ACCELERATED AT FULL SPEED. THE CAR SUDDENLY STOPPED A FEW FEET LATER BEFORE DOING PROPERTY DAMAGE TO THE BUILDING. I HIT A TRASH CAN. THE INSURANCE COMPANY TOTALLED THE CAR. TESLA HAS THE INFORMATION ABOUT THE VEHICLE. IF I HAD BEEN THERE 2 HOURS LATER I WOULD HAVE KILLED SOMEONE WHO WAS LINED UP OUTSIDE THE STORE TO BUY A PS5. TESLA'S POSITION IS THAT I MOVED MY FOOT FROM THE BRAKE AND HIT THE ACCELARATOR AT FULL SPEED. THAT'S RIDICULOUS. NO ONE WOULD DO THAT. MY TESLA WAS ONE OF THE FIRST ONES IN DALLAS. IT IS A 2013. I LOVED THE CAR BUT NOW AM SCARED TO DEATH OF IT. I KNOW NHTSA HAS INVESTIGATED THIS. IT IS , HOWEVER, IMPROBABLE THAT THIS SAME THING HAS HAPPENED TO SO MANY DRIVERS AND IT IS DRIVER ERROR. ADDITIONALLY, THE TESLA"BLACK BOX" UPDATES EVERY 14 DAYS, SO THERE IS NO INVESTIGATION POSSIBLE AND TESLA CAN SAY "HUMAN ERROR" AS CAN NHTSA.
Source: NHTSA WEB SITE -
2013 TESLA MODEL S- Dade City, FL
Vehicle stops unexpectedly when driving. Put other drivers and myself at risk when vehicle suddenly stopped. The vehicle stopped on June 15 at approximately 6:57 pm EST. The vehicle stopped unexpectedly 4 times. After a period of time I was able to drive the vehicle a short distance. I was finally able to get the vehicle almost home. A few days later I was able to get the vehicle to the Tesla dealership for service. The vehicle has not been repaired yet.
Source: NHTSA WEB SITE -
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2013 TESLA MODEL S- ORLAND PARK, IL
2013 TESLA MODEL S. CONSUMER WRITES IN REGARD TO FAILURE DRIVE TRAIN SYSTEM. THE CONSUMER STATED THE DRIVE FAILED TWICE AND WAS REPLACED. THE CONSUMER STATED THE 2ND FAILURE WS NOT COVERED UNDER WARRANTY. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIR COST.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 TESLA MODEL S- Oak Park, IL
The Model S door handles extend/retract. The handle mechanism involves a gear that extends the handle out and a spring of sorts that retracts the door handle. The door handle can be programmed to automatically extend when in proximity to the key fob or be programmed to extend only when the car is physically unlocked with the key fob. Over the course of ownership (9 years) I have needed at least 7-8 door handles replaced because of a failure of the door handle to extend. When the door handle does not extend, the door cannot be opened from the outside. It can be difficult to pry open the door handle if the door handle cannot extend. If the driver door handle does not function, and if the driver becomes unconscious or incapacitated, there is no easy way for an individual outside the car to open the driver door without breaking the window or climbing into the car via another door that can be opened with a functioning door handle. This represents a significant safety concern and could render the door unusable and impede the efforts of rescue personnel from intervening on behalf of the driver. These door handles seemingly have a shelf life before failure, and I have been told by Tesla that they consider door handles to be "consumables," which suggests that they, like belts, brake pads, tires, etc. simply need to be replaced after a certain time. Over 30 years of owning and driving automobiles, I have never had to replace defective door handles at all, and certainly not once every year or two. Not to mention the safety issue, but Tesla also charges for parts and labors every time a door handle needs to be replaced.
Source: NHTSA WEB SITE -
2013 TESLA MODEL S- Laurel, MD
The contact owns a 2013 Tesla Model S. The contact stated upon attempting to remove the charger from the vehicle charging port, the charger remained plugged in. The manufacturer was notified of the failure and sent a certified technician who assisted in releasing the charger. The certified technician diagnosed that the charging port and the charger cord had melted and needed to be replaced. The manufacturer informed the contact that he would be responsible for the cost of repair. The contact became aware of NHTSA Campaign Number: 14V006000 (Equipment). The vehicle was not repaired. The failure mileage was approximately 120,350.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 TESLA MODEL S- Irvine, CA
I have loved my 2013 Model S since I got it. However, recently I have not been thrilled that I have needed a new powertrain according to my car. I was notified of this, set up service appointments, and it got delayed weeks later due to parts not arriving. I spoke with Kevin from Santa Ana Tesla, and he assured me the car was safe to drive. 3 days later, which was yesterday, my car died suddenly without warning when I was on Santa Monica Blvd in Los Angeles. I was there until 3 AM, and didn't get home in Irvine until 4 AM. It was really unsafe in the area late at night, and I was really frustrated the car wasn't safe to drive at all. My family and friends were with me and it could have been a total disaster. Now, I wake up and see the estimate to fix my car is almost $10,000.
Source: NHTSA WEB SITE -
2013 TESLA MODEL S- Chula Vista, CA
2019, 2020, 2021, 2022 Prior 2022 I shared with Tesla several times about my tires constant notification on the dashboard for low air. Tires were constantly being checked due to the dashboard display. I was told by Tesla it was covered, but no repair was done. When Tesla mobile or service only air was placed into the tires. Then I was told by Tesla mobile & calling 1800 when service, then when recall was performed it should fix the problem. Vehicle was not driven often due to black screen and tire issues/dashboard display. 2022 eMMC is finally replaced but now the warning on the dashboard reads 'Tire pressure monitoring system fault. Pressure sensor fault 'MAY' CLEAR NEXT DRIVE. This is negligent for Tesla to say IT MAY CLEAR NEXT DRIVE (see pic). Tesla service had the vehicle in shop several times and refused to repair/correct this SAFETY issue. I have complained and Tesla has blocked me from messaging Tesla. What if there is a blow out, low pressure, faulty system and an accident occurs causing hurt, harm, or death?
Source: NHTSA WEB SITE