2013 TESLA MODEL S Complaints
View complaints related to 2013 TESLA MODEL S. The complaints found here are submitted by actual consumers with first hand experience. There are more than 450 complaints submitted for the 2013 TESLA MODEL S. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 TESLA MODEL S- Kissimmee, FL
Main screen is black, subject to current recall. Also, vehicle takes about 15mn to start. Tesla is trying to make us pay $1500 for the repair. Tesla non compliance reported on December 22 2021 to NHTSA by email and only now we are directed to file the complaint here.
Source: NHTSA WEB SITE -
2013 TESLA MODEL S- Snoqualmie, WA
Brake pedal switch is malfunctioning causing the brake lights to turn on by itself when driving 60mph+ when I am pressing only the gas pedal and then it’s causing the engine to shutoff or power reduced due to “both pedals pressed” alert in the system. This can cause an accident 1st for sending the wrong brake light signal for the drivers behind me and 2nd to shut off engine when driving at high speeds. If this happens when driving uphill can cause the car to slow abruptly and even start going backwards due to engine shut off. Also I have concern that I had to reverse press (pull back) the brake pedal with my left foot in the middle of the highway to get rid of the alert while I was pressing the gas pedal with my right foot and then to regain gas power to continue to speed. Again, this is dangerous action that can cause an accident.
Source: NHTSA WEB SITE -
2013 TESLA MODEL S- Chula Vista, CA
Part II AFTER I EMAILED TESLA KEARNEY MESA SERVICE STATION, WITH MY CONCERN ABOUT THEIR BILLING FOR THE RECALL AND CUSTOMER SERVICE; I WAS SENT A NEW BILLING. MIND YOU, ALL MY ISSUES ARE RELATED TO THE RECALL AND TESLA SCHEMES AND FALSEHOODS. SEE ATTACHED
Source: NHTSA WEB SITE -
2013 TESLA MODEL S- Chula Vista, CA
Tesla, Please assist me in the following: 1. I have LIFE Time charging, explain the $305.00 fee for a brand new battery Tesla charged/bill me and installed. 2. Tesla has a suggested billing of $100.00 to put air into a (1) tire. Or $100.00 to bring all tires to federal standards. Basically, no tire repair just air into tires. Please explain the charge. 3. Tesla called me at 9:21 A.M. inform me that my 27 March appointment was canceled (I had no say so). Then, I was instructed to have Tesla Roadside Assistance to tow my vehicle to your kearny mesa service station for $386.00 (Aaron - 1-877-798-3752). 4. I was instructed that Tesla Roadside assistance memberships was not an option to me. 5. I have an appointment but was told parts for my vehicle might be available or might not be available for a 2021 Federal Recall, but today date is 22 March 2022. I've waited 1 year not months for Tesla to contact me when my vehicle parts were available in regards to the recall. It feels like a scam: $630.00 Tesla $386.00 Tesla Roadside Assistance. 6. Also, an Uber credit would be grant. Please explain why my vehicle that has an appointment for air in four tires, supercharged, recall and software update, is not a priority when I have an appointment. 7. In 2021, I was made to believe and instructed to purchase a 12 volt battery to repair Recall. 8. In 2022, Tesla again instructed me that my brand new battery to be replaced
Source: NHTSA WEB SITE -
2013 TESLA MODEL S- San Diego, CA
Drive Unit failed while driving. Car was not able to accellerate while coming off freeway. Driver heard thump then buzzing sound then couldn't accelerate. Driver drifted car to side of the road and it would not drive further.
Source: NHTSA WEB SITE -
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2013 TESLA MODEL S- SAN MARCOS, CA
On September 30th, 2021 I brought my car in to Tesla Carlsbad for an issue with the navigation. The Tesla rep also included the eMMC recall. In doing so my car is not slower to wake up and drive when I get in, the center display works intermittently which is a safety issue that the back up camera is disabled. Additionally as a result my walk away locking was disabled and and I had items stolen in the middle of the night (Feb 10, 2022). When brought to Tesla's attention they suggested a $1500-2000 fix to upgrade the chip from MCU1 to MCU2. Not only is this a safety issue but its fraud.
Source: NHTSA WEB SITE -
2013 TESLA MODEL S- Alexandria, VA
The contact owns a 2013 Tesla Model S. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 TESLA MODEL S- Arlington, VA
The following recall is active on my 2013 Tesla Model S: NHTSA Recall Number21V035. Yesterday I had a booked date to fix this recall on my car and other small items. The Tesla dealership completely refused to do this work! They sttated that my vehicle was too old and that the warranty period had expired. They are completely wrong, of course, since the recall has nothing to do with the warranty nor the age of the car. Please help! Greetings, Franz
Source: NHTSA WEB SITE -
2013 TESLA MODEL S- Houma, LA
Mobile charger will not charge. Green light but will not charge. Failure may leave driver stranded in a remote location without ability to charge and parasitic drain will permanently damage the battery pack and vehicle
Source: NHTSA WEB SITE -
2013 TESLA MODEL S- Los Angeles , CA
There is a current recall on my Tesla. It is my 3rd time returning the car after Tesla performed a recall with eMMC . My screen continues to go black and signal won’t work. I have to pull over and reset my car. Only way to resolve the issue is an MCU2 upgrade that I don’t want to pay. I need help please. It happens every other day. I have numerous of photos with date and time as proof.
Source: NHTSA WEB SITE