2016 TESLA MODEL S Complaints

So essentially I stopped for a charge about 30 minutes before, I charged it, then hopped back on the turnpike as I was heading to Outer Banks NC, while I was on the turn pike where I believe at the time I started to go around a curve not a sharp one but a curve right after coming off this bridge. Every 1 minute and 30 seconds you have to put your hands on the wheel and give it a jerk to keep it enable so it had to have popped up within the 1 minute and 30 seconds. As I was changing the album of the artists I was listening too I heard the BEEP BEEP BEEP which means you are approaching something and are about to hit it, As I looked up all I saw was blinking lights and really smacked the rear end of this traffic control truck, anywhere from 65-75 miles per hour with no time to react. If I remember correctly I had my car on 7 lengths away (maximum amount you can have away). As I hit the control I hit my head pretty hard on the steering wheel so the whole memory is blurry following when it happened and my adrenaline was very high but I didn’t wanna go to the Emergency room even though they suggested highly because I have no health insurance and that would have had to come out of my own pocket and I was stuck in Pennsylvania by myself and didn’t wanna get stuck in the hospital too. Thank you so much for taking your time to look at this it means a lot.

Sudden unintended acceleration appeared to cause the Tesla while parking the car on the street in front of home accelerate go out of control and crash into the home totaling the car and damaging the house. Two days prior the vehicle was brought into a Tesla service location where Tesla replaced the 12 volt battery that they believed was causing the car not to power on properly at that time. After the crash and googling to see if others suffered similar issues it appears the NHTSA recently reopened a review of sudden unintended acceleration and this incident seems to align with concerns of the petitioner [XXX] . The police filed a report and it’s at the towing place where the insurer Allstate is going to evaluate the car for a total loss. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Dear NHTSA, I am writing to file a complaint regarding a SUA incident that occurred on October 20, 2023, involving my 2016 Tesla Model S. On the day of the incident, I pulled into my garage and began to park my car. When I pressed the brake pedal, the car suddenly accelerated forward, crashing into the garage wall and totaling the vehicle. The garage wall was severely damaged and will need to be rebuilt. This is not the first time that my Tesla has experienced SUA. In 2017, I filed a complaint with NHTSA regarding a similar incident. In my previous complaint (issue # 11000097 dated June 19, 2017), I described a similar incident that occurred in December 2016. At the time, Tesla denied that the incident was caused by SUA and no further action was taken. I am convinced that the SUA incident on October 25, 2023, was caused by a defect in my Tesla Model S. I am also concerned that other Tesla owners may be at risk of similar incidents. I urge NHTSA to investigate this matter and take appropriate action to protect consumers. I believe that Tesla should be held liable for the damages to my vehicle and my garage wall, and that the company should be required to recall all Tesla Model S vehicles that are at risk of SUA. Thank you for your time and consideration. Sincerely,

Front trunk latch would not engage to latch frunk, and when frunk opened, would not engage to lock frunk. Error message kept repeating that frunk was opened, but it would not latch. When asked about the existing recall, was told that it does not apply to my vehicle, despite the problem being exactly as described in the recall.

Every time the car was put into park, or when the car turned off the passenger front door would pop open. Please see concern 7 on Tesla repair invoice.

The main screen has been going black approximately every 2 minutes while I am driving. It flashes off and then back on. I lose my backup camera, and all access to other features such as defrost, which can be scary, not to mention distracting. This issue started in May 2023, and I brought the car in. An upgrade to the 64gb eMMc (originally was an 8gb chip) was performed in May. I believe Tesla was asked to, but would not, recall cars with this issue; they would only upgrade the chip. In August, 2023 we had issues again. They "reflashed" the unit and it was ok, but only for a couple of weeks. In addition to the recall, I have a warranty, but they will not replace the the computer unit without charging repairs to me. They tell me the hardware is outdated and the only true fix is to upgrade (at my cost - $2,000) to the "Infotainment" system. Since the upgrade to the 64mb chip has not worked, I believe they are required to do more, but they are telling me they will not, unless I pay. For some owners, I believe the upgrade was sufficient, but it has not been my experience. I have tried to reach someone above the service center manager, but it is impossible to get to a person. I have filled out contact forms on their website, with no response. I believe Tesla is putting my safety at risk because they will not perform what they know is the only true remedy.

I was backing into a spot and felt the fromt.left tire pull.I then took it too tesla and they told me that the front left fore link was broken. This is a manufacturer issue why are they not responsible.

The screen frequently locks up, during which time the defrost controls and backup camera are inoperable. Tesla Seaside initially agreed to perform the EMMC recall, but now with my car in the shop and me stranded an hour from home, they will not agree to perform the recall unless I agree to pay $2200 for a new screen as well, as the adhesive holding the screen is failing.

This is the third lower control arm to fail in this vehicle. Left front, left rear and now front right. All failures are the same, cracked castings at the ball joint or bushing. This vehicle has had to be towed in all three times as the wheel is no longer property connected to the frame and is undrivable without vehicle damage. Seriously, NHTSA needs to stop worrying about FSD and go investigate these suspension failures. At 50K miles, this is unacceptable and extremely dangerous. Luckily my failures have happened at slow speeds. If these failures happen at high speed, total loss if steering is possible. Please go after Tesla for these defects. These parts must be redesigned and replaced on Model S vehicles on the road today.

The trunk on our Tesla has become locked shut and the emergency release will not work. This seems To have been caused by the software getting buggy from reversing as the trunk was closing. After this the trunk seems to be in an error state and wouldn’t register as closed. After opening it it the. Wouldn’t shut at all following multiple attempts via the key fob. Button. And touch screen. After closing manually it still did not register as shut and is now completely inoperable. Seemingly disabling multiple systems in autopilot and as mentioned can not even be opened via the manual emergency release