2021 TESLA MODEL S Complaints

View complaints related to 2021 TESLA MODEL S. The complaints found here are submitted by actual consumers with first hand experience. There are more than 180 complaints submitted for the 2021 TESLA MODEL S. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2021 TESLA MODEL S
    - Naples , FL

    Im having total braking loss around freezing temps The issue occurs around freezing temps, after a car wash or if the roads are wet after driving on the highway for 20-30min without using the brakes. (Using one pedal driving) Last year I had the same issue and Tesla’s position was something to do with detergent in the car washes I use. Now they’re saying it’s because I put the “wrong” size rear tires on the car. They were sold to me and installed by Tesla as the factory recommended winter tires and rim package. They’re saying that the abs sensor is detecting the error and automatically applying ABS brakes because of the mismatch tire size. However, the issue is not an intermittent braking loss, it’s a complete braking loss. I’m also seeing abnormal front rotor wear. Tesla said this was an issue that was occurring on some other vehicles and they had a high level engineering team trying to figure it out. At the time mine was one of the first P2 refresh vehicles in Canada so I was guessing there weren’t that many being used in below freezing temps since they weren’t exporting to Europe at the time.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL S
    - Colorado Springs, CO

    The Traffic-Aware Cruise Control has been braking unexpectedly and for no valid reason. The most recent example was when we were driving along US Hwy 24 between Wilkerson Pass and Fairplay, CO. The car suddenly braked even though there was no hazard. This has been happening regularly on this drive, in both directions, multiple times per drive. When this happens, the road is generally straight, with little, if any, elevation change. This is a safety issue because if this happens when a car is driving closely behind us, the unexpected braking could result in a rear-end collision. I have not reported this to Tesla because I understand this is a widespread issue that many people encounter, so I believe Tesla is fully aware of the issue. This problem seems to have gotten significantly worse after Tesla deactivated RADAR in the vehicle (without my consent). My understanding is that they are now using only cameras to manage Traffic Aware Cruise Control. Regardless of the reason, this issue has been happening with much greater frequency since around December, 2022 or January, 2023.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL S
    - Orlando, FL

    15,000 miles and 22/32 (70%) tire tread evenly worn available. The tire tread completely separated from the sidewall of the tire. This is a common and known problem with this tire. Many cases are presented on various online forums with photos and documentation.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL S
    - sayville, NY

    Consistent with what is being reported on social media sites, my 2021 Tesla Model S Plaid is supposed to get 390 miles of range but in fact only gets approx 225-240 actual miles on a fully charged battery. This is wildly short of claimed mileage. Seems to be a common issue with Tesla Model S & Model X Plaid cars. Don't know if it's limited to the Plaid version of these cars or not

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL S
    - Black Diamond, WA

    The horn placement on the yoke steering is dangerous and problematic. It is illogical and useless in the prevention of accident avoidance. I have had several scenarios where I have needed to use the horn and could not find it because I was in a turn, or I intuitively slammed the palm of my hand on the center of the yoke, where the horn should be located. Also, when holding the yoke in the proper position my thumb is not long enough to reach the horn button. Just by luck and quick action I was able to avoid being hit in multiple scenarios. It is DISTRESSING and UNNERVING to be driving a vehicle where you CANNOT find the horn when needed! I cannot stress enough how important it is to recall these vehicles and place the horn in the center of the yoke/steering. How this design ever passed safety regulations and put into production is mind boggling!

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL S
    - Fairfax , VA

    The instrument panel (screen) goes blank for approximately 5 seconds while driving. This issue happens at random. It has happened while on city streets, the highway, and in parking lots. Because of this issue, I cannot see my speed, the visualization of the car and surroundings (blind spot or pedestrians), any warnings that may pop up (such as an issue with the Autopilot or Full Self Driving Beta), nor any lighting or wiper information (for auto high beams and auto wipers). Tesla says it is a known issue, and it is software related, but there is no timetable for a fix. They do not believe a replacement screen/components will have any effect, so they are not offering any type of fix.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL S
    - Toano, VA

    All 2021 Tesla Model S and/or X do not have horns in the center of the steering wheel. Instead, they have a button, which is impossible to find during an emergency situation, especially after many decades of muscle memory has been developed. Keep in mind that many, if not most, who can afford one of these cars do have decades of driving experience. I would really appreciate if these cars were recalled and Tesla were forced to replace the steering wheels with one that has a horn in the center of the wheel.

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL S
    - San Diego, CA

    Our Tesla, in the "Full Self Drive" mode, has on more than one occasion applied the brakes suddenly without warning while traveling on the freeways. The date I indicate below was the last occurrence. I see that others have indicated this malady and I wanted to add our voice to this conversation. Thank you

    Source: NHTSA WEB SITE
  • 2021 TESLA MODEL S
    - Fountain, CO

    The contact owned a 2021 Tesla Model S. The contact stated while driving approximately 100 MPH, as he took his foot off of the accelerator, with the vehicle brake control set to "aggressive slowdown," as the vehicle slowed the contact looked into the rearview mirror and observed white smoke issuing from the rear of the vehicle. The contact then depressed the brake pedal, and instead of slowing the vehicle accelerated at a dramatic rate and the contact lost control of the vehicle and left the roadway. The contact stated he was not aware of any warning lights being illuminated. The vehicle went into a ditch and continued straight following the ditch. The contact stated that the vehicle had not lost any speed, rather it seemed to be going faster. The vehicle crashed through a fence, drove up a slight berm, and went airborne. The contact's vehicle crashed into the ground, front end first, after flying 130 feet in the air, and began to roll end over end two to three times. The contact and his two passengers were unconscious after impact with the ground, the vehicle had come to a stop and caught on fire. The contact had attempted to exit the vehicle once he regained consciousness, however, he had difficulty since the driver's side door was jammed and his left ankle was dislocated and his right ankle was broken. The contact had managed to crawl out of the vehicle through the driver's side window which had completely shattered. The contact stated that the passenger in the front seat was not seriously injured, although he was transported to a hospital and released that same day. The passenger in the rear was transported and hospitalized with internal bleeding and a broken rib, the contact was not told which rib was broken by the passenger. The vehicle had been engulfed in fire and the contact had rolled into a ditch, a passerby was on the scene and called emergency services. The contact was transported from the scene by a rescue helicopter and flown to a trauma center. At the trauma center, the contact was treated for int

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 TESLA MODEL S
    - Decatur, GA

    I lost the use of my right hand and am unable to activate the horn as it is a tiny button on the right side of the yoke rather than simply pressing the center of the yoke.

    Source: NHTSA WEB SITE