2023 TESLA MODEL X Complaints

View complaints related to 2023 TESLA MODEL X. The complaints found here are submitted by actual consumers with first hand experience. There are more than 190 complaints submitted for the 2023 TESLA MODEL X. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2023 TESLA MODEL X
    - Honolulu, HI

    The 2023 Model X has a very small off center horn button unlike every other car I have ever owned which had the horn in the center airbag area. I have had several occasions where I needed to alert a driver trying to merge into my occupied lane and failed to do so because my muscle memory could not find the horn were it is expected to be. Even if I do remember that the horn is a tiny button on the "right" side of the steering wheel, the right side is in a random location based on your current position of the steering wheel making it almost impossible to find the button while turning the wheel to avoid it situation you are trying to alert. Tesla has since corrected this issue in the 2024 model but they should be forced to recall existing models with this poorly designed steering wheel and horn position. It is a major safety issue which can easily lead to accidents that could have been avoided.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL X
    - SUMAS, WA

    2023 Model X Plaid. All stalks and physical horns have been removed. They are now capacitive buttons on the steering wheel that move with the wheel, are not raised to find easier, and are difficult to find in emergencies. I was nearly in a head-on collision and couldn't find the horn fast enough so I had to swerve excessively to avoid getting hit. The other driver didn't even know I was there. The 2024 model now has a physical horn, but Tesla refuses to swap out mine citing "upgrade paths" I have less than 2000km on this car.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL X
    - New York, NY

    Horn button is not in center of steering wheel. This makes sounding of the horn by a driver less accessible in an emergency or urgent situation to avoid a collision, accident, or pedestrian. Please request a recall for a standard center horn location I'm the steering wheel.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL X
    - Dublin, CA

    Honk as a button instead of at the center. Came close calls a few times where accident could have been avoided if I am able to honk within split second. I kept pressing center of the steering wheel. Safety Recall should be made. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL X
    - New York, NY

    It has been hard for me to signal right and left in a timely manner due to the fact that the turn signal stall has been replaced with two buttons on the left side of the steering wheel. To make this new design even more complicated to learn, when the steering wheel is turned 180 degree (ie when parking or exiting a parking space) the right/left signal buttons are on the opposite side of the wheel and in reverse positions. Second, the only way that I know of to honk the horn, is to press a small button on the right side of the steering wheel. My wife and I have never been able to honk the horn in a timely fashion because this is not how anyone has ever learned to operate the horn on a car, which is supposed to be a bump on the center of the steering wheel. Tesla should be required to replace these controls with standard controls that do t require a new training program and hours of drills to make them instinctive.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL X
    - Bowie, MD

    Due to the location of the horn on the 2023Tesla Model X it poses a serious problem in an emergency. What component or system failed or malfunctioned, and is it available for inspection upon request? The location of the horn on the steering column is a serious danger in an emergency due to its design and location making to hard to access in a emergency situation How was your safety or the safety of others put at risk? there have been several close calls with other drivers merging over and there is not enough time to apply the horn due to its location. Has the problem been reproduced or confirmed by a dealer or independent service center? Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? i know at least one other tesla model x owner who has reported this same issue to Tesla Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The problem is due to the poor design which puts the horn in a bad location with the potential of causing an bad incident.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL X
    - monte sereno, CA

    I was driving in the slow lane of a 3-day (each direction street). On my right were cars parked on the street. A car in the 2nd lane was coming up and passing me and it decided (without signaling) to turn into my lane. Scared I tried to press the horn, but pressing the large padded center of the steering wheel is not the horn. Frantically, as the car kept moving into my car, I slammed my hand on the center of the steering wheel, but no sound. Finally I slammed on the brakes, not knowing if I would be hit by the car behind me. The stupid horn on the Tesla is just a small button in one corner of the steering wheel that moves around as the steering wheel is turned. This is an incredibly dangerous and mostly useless location for a car's horn. Please please require Tesla to provide a center-of-steering wheel horn and not some tiny, off-center, difficult-to-find-in-an-emergency horn button. I believe Tesla has recognized how dangerous this is and changed the steering wheel design on 2024 cars, but for all of the prior cars, this danger remains. Please require Tesla to fix this dangerous condition. Thank you.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL X
    - Cumming, GA

    Tesla Model X wipers are not working properly in rain. The max speed is 3 and it is not helping in the rain at all which is a severe safety concern for me and other vehicles on road. The Auto mode on wipers also doesn't detect the rain properly and sensitivity is not adjusted. Please look into this. I believe this is across all the Tesla models. Tesla is pushing over the air updates for wipers but this is not helping at all.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL X
    - McKeesport, PA

    This model is designed with a small button on the steering wheel to activate the horn- I have attached 2 pictures of the horn button ( not a standard horn in any way) to show how small and non- standard it is. In the event the driver needs to use the horn, the driver needs to take his eyes off the road/traffic conditions to locate the small horn button. Also if the car is not traveling in a straight line and the steering wheel is turned to either side, it is even more difficult to locate the small horn button as the wheel is not positioned straight up. I have had several situations since I purchased the car in 11-23 where I needed to sound the horn to warn a pedestrian, a car that was pulling out of an intersection when I had the right of way, and a bicycle that crossed out of a bike lane into my traffic lane. In each of these instances I was not able to make the horn sound quickly and when you are in an unsafe driving situation the last thing you want to do is take your eyes and attention away from what is going on in front of you to look for a small horn button. I feel strongly this is a safety issue that is an accident waiting to happen. I understand through readers forums that Tesla has updated and retrofitted some models with the standard center wheel/ airbag type horn activator, but also was told that does not apply to my vehicle. I have asked Tesla service if there is a fix for the issue and their response was to contact customer service. I have not had any response from Tesla in regards to my concerns.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL X
    - Brooklyn, NY

    The steering wheel has a small button for the horn to honk instead of the actual big center . This is very dangerous , when coming close to an accident and need to alert the other driver , i simply cannot honk the horn as its instinct to press the center of a steering wheel. Instead they made it this little small button on the steering wheel which would be impossible to press in A stressful situation

    Source: NHTSA WEB SITE