2023 TESLA MODEL X Complaints

My steering wheel doesn't have a usable horn functionality. There is a subtle button on the side of the wheel, which isn't even a physical button, and it's very small in size. My wife and I had a few situation already where we couldn't do a horn signal quickly enough and we barely escaped an accident in those cases. The existing horn button is very hard to use, it's placed non-intuitively, it's impossible to find without looking at the steering wheel, and it's very hard to use when the steering wheel isn't positioned straight. All other cars I driven over my lifetime had a horn right in the center of the steering wheel, which is the most obvious and usable placement, given the urgency of the situation when drivers are supposed to use it.

While operating my vehicle, it is required to use turn signals to indicate turning intention to other drivers. Even after thousands of miles of use, the 'Capacitive touch' buttons on the steering wheel that Tesla has are unsafe, unusable, and infuriating. These buttons are difficult to locate, difficult to engage with and impossible to use quickly or reliably. Every Tesla without turn signal stalks should be recalled. I often press the wrong button, no button, or just have to simply give up on signaling because it is impossible to safely or reliably use the buttons provided. Turn signal stalks are easier, faster, more reliable, and thus safer. Please help end this nonsense by requiring tesla to fix this. thank you.

On an occasional basis, and during a critical event, it is imperative that the operator of any vehicle be able to quickly, and reliable use the horn. This is needed to alert other drivers of dangerous situations, or bring attention to those around the vehicle. After driving this vehicle several thousand miles, I have determined that the horn 'button' is not something anyone can commit to memory or use safely when needed quickly in an emergency. Muscle memory of all cars is 'push center for horn'. The 2021-2023 Tesla Model X uses a button that is touch sensitive and nearly impossible to operate quickly or reliable in an emergency situation. Tesla has corrected the issue with the 2024 Model X, however that leaves thousands of cars not repaired. Please require Tesla to correct this asinine oversight.

The contact owned a 2023 Tesla X. The contact stated that while driving at 25 MPH, the contact became distracted by an incoming phone call and crashed into another vehicle. The air bags deployed upon impact and the contact became locked inside the vehicle. The whereabouts of the other driver were unknown. The police were called to the scene but were unable to assist with the contact's removal from the vehicle. After close to an hour, the contact finally found a latch to unlock the vehicle. The contact sustained a headache as a result of the accident but did not seek medical attention. A police report was filed. The vehicle was towed from the scene to a Tesla service center. The contact stated that the forward collision avoidance feature failed to operate as needed which should have prevented the accident. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 23V862000 (Latches/Locks/Linkage; Electrical System). The manufacturer was informed of the failure but offered no assistance. The vehicle was later totaled without the contact's knowledge. The failure mileage was approximately 1,000.

The right falcon door started closing even though a person was standing right under it. ( the right falcon door was triggered by mistake when we closed the left door). The falcon door hit the person on their upper shoulder, injured them and stopped

When I pressed the button (lower button near the left side rear seat inside the car) to close the falcon door on left side of the car, The right falcon door accidentally started closing . A person was standing under right falcon door . The door hit the person, injured them and then stopped

The horn in the Tesla Model X is very hard to operate in real world driving environments because it is a haptic button that’s is placed amount other haptic buttons. Several times over the past few months I have been unable to safely operate the horn in situations where another driver was coming into my lane or otherwise I required the use of the horn in an emergency situation. I had to take my eyes off the road in order to look for the haptic button and remember where it was placed. In my opinion, Tesla over-engineered the horn and made it unsafe to operate for the driver

I took delivery of a Tesla Model X Plaid in December. The turn signal and horn buttons on the steering wheel vs. stalks is a major safety concern to me. Finding the buttons, espcially in an emergency situation is next to impossible without looking down to find them. Obviously looking down is the last thing any driver should have to do during an emergency. Please pressure Tesla to do something about this critical safety issue.

The problem is with the design of the steering wheel. The turn signals are buttons on the left side of the steering wheel, but when you have to signal a turn while on a curve or anytime the steering wheel is not in the original or “home” position it is difficult to signal my turn. And depending on the position of the wheel, the buttons to signal a turn may be upside down or pointing in the wrong direction. Also, the horn is another button and is difficult to reach and find quickly among the other four buttons it is hidden among. The instances I have needed to use the horn to quickly to alert another driver of where I am, I haven’t been able to find the horn button in time. It’s a problem that it isn’t the center of the steering wheel where I instinctively reach for it

Every time I put vehicle in reverse, the main screen display which shows vehicles and objects behind and surrounding the vehicle turns almost completely white. I reached out to Tesla and booked a service appointment and was told that the issue I was experiencing was a result of a software upgrade. When I challenged the service advisor to explain how this was an upgrade, he said there was a issue with the software that had been released and that it would improve over time. It has been about two months now and nothing has improved. The safety features of the car when reversing are severely compromised and yet Tesla is unwilling to sort it out.