2018 TESLA MODEL X Complaints
View complaints related to 2018 TESLA MODEL X. The complaints found here are submitted by actual consumers with first hand experience. There are more than 190 complaints submitted for the 2018 TESLA MODEL X. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 TESLA MODEL X- BEVERLEY HILLS, CA
HERE IS A TESLA IN ITS NATURAL HABITAT (THE JUNKYARD) HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37162673?ROWNUMBER=8 THIS TIME TESLA HAS REALLY GONE THE EXTRA MILE. THE CAST MONKEY METAL STEERING KNUCKLE HAS SHATTERED AND THE WHEEL HAS FLIPPED 180 DEGREES. PERHAPS TESLA CAN DO AN OVER THE AIR UPDATE AND FIX THIS. JUST IN CASE THAT FAILS COULD YOU PLEASE ISSUE AN URGENT RECALL AND GROUND THE ENTIRE FLEET ( EXCEPT FOR ELON MUSK'S PERSONAL VEHICLE) THANK YOU KEEF
Source: NHTSA WEB SITE -
2018 TESLA MODEL X- SAN DIEGO, CA
TL* THE CONTACT OWNS A 2018 TESLA MODEL X. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BACK WAS FRACTURED. THE CONTACT STATED THAT THE SEAT BACK FAILED TO REMAIN IN AN UPRIGHT POSITION. THE VEHICLE WAS TAKEN TO TESLA SERVICE CENTER LOCATED AT 5600 KEARNY MESA RD, SAN DIEGO, CA 92111, (858) 285-3905, WHERE IT WAS DIAGNOSED WITH NEEDING THE FRONT DRIVER'S SIDE SEAT TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BY EMAIL ABOUT OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.*DT*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 TESLA MODEL X- WELLESLEY, MA
I AM FILING A COMPLAINT AGAINST TESLA REGARDING THE MCU INFOTAINMENT ON THE MODEL X. MY VEHICLE IS 2 YEARS OLD AND BEGAN TO SUFFER MCU FAILURE AFTER UPGRADING TO TESLA'S HW3. THE MCU FAILURES HAS RESULTED IN SEVERE LAG, LOW VEHICLE STARTUP. VEHICLE START UP HAS TAKEN ANYWHERE FROM 10 MINUTES TO 20. RECENTLY, A FAMILY MEMBER WAS REQUIRED TO BE DRIVEN TO THE HOSPITAL. DUE TO THE MCU CAUSING MY BEHAVE SLOWLY, 911 WAS REQUIRED TO BE CALLED FOR AN AMBULANCE. THE MCU FAILURE IS SEVERELY EFFECTING MEDICAL EMERGENCIES. TESLA SHOULD UPGRADE ALL MCU 1 VEHICLES TO THE MCU 2 FOR FREE. .
Source: NHTSA WEB SITE -
2018 TESLA MODEL X- SAN ANTONIO, TX
MY TESLA MODEL X FALCON WINGS DO NOT OPEN AT TIMES. THEY SENSE AN OBSTRUCTION WHEN THERE IS NONE. MY KIDS HAVE BEEN STUCK IN THE CAR BECAUSE THE DOORS DO NOT OPEN. I HAD TO CRAWL THROUGH THE TRUNK TO GET MY KIDS OUT OF THEIR CAR SEATS. THIS OCCURS WHEN THE CAR IS PARK/NOT IN MOTION. *TR
Source: NHTSA WEB SITE -
2018 TESLA MODEL X- BEVERLEY HILLS, CA
2018 MODEL X IN JUNKYARD. HTTPS://EREPAIRABLES.COM/SALVAGE-CARS-AUCTION/TESLA/MODEL+X/VID-42705525 BACK WHEEL GONE WHOMPY. THAT'S IT. SORRY TO DISTURB YOU WHILE YOU ARE SLEEPING. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
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2018 TESLA MODEL X- HAYMARKET, VA
AUTOPILOT SYSTEM WOULD NOT WORK FROM THE MOMENT IT LEFT THE LOT BRAND NEW. THE WARNINGS ON THE FORWARD CLUSTER DISPLAY LOWER CENTER STARTED OUT DISPLAYING "SURROUND VEHICLE DISPLAY LIMITED" THEN CHANGED TO DISPLAYING "AUTOPILOT FEATURES LIMITED". NEVER HAD THE CALIBRATION IN PROGRESS DISPLAYED WHILE DRIVING OFF THE LOT. IT WAS TAKEN TO THE TESLA SERVICE CENTER IN VIENNA, VA TO ADDRESS DUE BILL ITEMS. AFTER 2 WEEKS AT THE TESLA SERVICE CENTER IT WAS DETERMINED THAT A WIRE IN THE HARNESS LEADING TO THE RIGHT B PILLAR WAS DAMAGED. A WIRE WAS ADDED OUTSIDE OF THE HARNESS TO REPAIR IT. REQUEST TO HAVE THE HARNESS REPLACED WERE DENIED AND NO ASSURANCES IN WRITING FROM TESLA THAT THE REST OF THE HARNESS WAS FREE OF ANY DAMAGE. I NEVER HAD A "CALIBRATION IN PROGRESS" RETURNING THE VEHICLE HOME. IS THE AUTOPILOT FUNCTION CALIBRATED? WE HAVE THE FULL SELF DRIVING PACKAGE. INSPECTION OF THE WORK ACCOMPLISHED BY TESLA I DISCOVERED THE ANCHOR BOLT, ANCHOR BOLT CAP MISSING AND A COUPLE OF CLIPS BROKEN ON THE TRIM PANELS.
Source: NHTSA WEB SITE -
2018 TESLA MODEL X- CONCORD, CA
THE CAR SUDDENLY ACCELERATED ON ITS OWN AS I WAS SLOWLY ENTERING A PARKING SPACE IN A SUPERMARKET PARKING LOT AND HIT THE CAR THAT WAS PARKED IN THE SPACE IN FRONT OF ME.
Source: NHTSA WEB SITE -
2018 TESLA MODEL X- BEVERLEY HILLS, CA
SORRY TO DISTURB YOU GUYS WHILE YOU ARE SLEEPING. HERE IS A TESLA MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35779527/4 THE BACK WHEEL FELL OFF. NOT IN A CRASH (LUCKY) THE WHEEL SIMPLY FELL OFF BECAUSE THE SUSPENSION GIBLETS ARE MADE FROM PLAYDOUGH. DON'T YOU THINK THAT'S A BIT DANGEROUS? NO NEED TO THANK ME. JUST DOING MY CIVIC DUTY. HAVE A GREAT DAY. REGARDS KEEF WIVANEFF ESQ.
Source: NHTSA WEB SITE -
2018 TESLA MODEL X- BURLINGTON, MA
CENTRAL CONSOLE SCREEN STOPPED WORKING FOR A FEW MINUTES. DURING THIS TIME FRAME, THERE IS NO WAY TO OPEN THE REAR DOORS OF THE VEHICLE. THE ONLY RECOMMENDED OPTION FROM THE MANUFACTURER IS TO REMOVE THE SPEAKERS ON THE REAR DOOR PANEL AND THEN PULL ON EMERGENCY RELEASE. THERE IS NO WAY A PASSENGER CAN REMOVE THE SPEAKERS WITHOUT TOOLS. THIS CAN LEAD TO A SAFETY ISSUE, WERE THE REAR PASSENGERS HAVE NO MECHANICAL WAY TO OPEN THE DOOR TO ESCAPE THE VEHICLE. SIMILARLY WHEN THE SCREEN IS NOT RESPONSIVE, THERE IS NO WAY TO ACTIVATE THE REAR DEFOGGER OR DEFOG THE FRONT WINDSCREEN. THIS SITUATION DRASTICALLY REDUCES VISIBILITY AND CAN LEAD TO AN UNSAFE CONDITION ON THE ROAD. WHEN THE FRONT DISPLAY IS BLANK; THE DRIVER GETS NO POSITIVE FEEDBACK WHETHER A TURN SIGNAL HAS BEEN ENGAGED - NO VISUAL INDICATION OR AUDIBLE CLICKING NOISE. WHEN THIS HAPPENS THE DRIVER IS UNABLE TO CHANGE LANES SAFELY; NOT KNOWING WHETHER BLINKERS ARE ON OR OFF. WHEN THESE CONDITIONS HAPPEN VEHICLE WAS IN MOTION IN BOTH FREEWAY DRIVING CONDITIONS.
Source: NHTSA WEB SITE -
2018 TESLA MODEL X- TOMBALL, TX
AS THE VEHICLE SELF DRIVING SYSTEM WAS ACTIVE IT CAME TO A FULL STOP IN A RED LIGHT. THE VEHICLE STOPPED BEHIND AN 18 WHEELER. AS I WAS IN A FULL STOP, I STOPPED LOOKING TO THE FRONT OF THE CAR AND LOOKED FOR A DOCUMENT AND CHECKED MESSAGES. SUDDENLY THE VEHICLE ACCELERATED FULLY, IMPACTING THE 18 WHEELER IN FRONT OF ME. MY REACTION WAS NOT FAST ENOUGH AS I WAS VERY CONFUSED, EVENTUALLY I HIT THE BREAKS AND ACTIVATED ABS SYSTEM BUT NOT WITH ENOUGH TIME TO STOP BEFORE IMPACT. THIS HAS BEEN CONFIRMED BY THE TESLA REPORT THAT THE VEHICLE ACCELERATION OCCURRED WITH OUT DRIVE INPUT. THEY SEEM TO IGNORE THE FACT THAT I WAS AT A RED LIGHT AND STATE IT IS OPERATOR ERROR NOT TO BE ATTENTIVE, BUT REGARDLESS, ACCELERATING AT FULL SPEED WITH NO INPUT TOWARDS ANOTHER VEHICLE IS A HAZARD TO THE POPULATION. THEY HAVE NOT SHARED THE REPORT FROM ENGINEERING, ONLY READ THE STATEMENT OVER THE PHONE ONCE AND HAVE NOT BEEN ABLE TO ASK FOR THE WRITTEN REPORT. SIGNIFICANT AVOIDANCE IN OCCURRING FROM THE COMPANY.
Source: NHTSA WEB SITE