2023 TESLA MODEL X Complaints

View complaints related to 2023 TESLA MODEL X. The complaints found here are submitted by actual consumers with first hand experience. There are more than 190 complaints submitted for the 2023 TESLA MODEL X. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2023 TESLA MODEL X
    - Centerville, OH

    Had three incidents now - where I attempted to warn other drivers of potentially unsafe activities - went to push the horn, however this car has removed the horn from the center of the steering wheel and replaced the horn with a capacitive button. Finding and operating this capacitive button in an urgent and safe manner to either warn other drivers, road users or pedestrians or animals is not natural and in fact a significant safety issue. The center of the steering wheel has been the location for horn activation for a very long time and moving reduces the ability to quickly and safely warn others is a significant issue.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL X
    - Forest Hills, NY

    I find the horn button on the side of the steering to be dangerous. When in an emergency I find it very difficult to locate the horn button when the steering is not at it's regular position. I think the horn should be at the center. The manufacturer should replace the steering with another that has a horn in the center of the steering.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL X
    - Austin, TX

    Model X has relocated the location of the horn to NOT be the center middle of the steering wheel, it has been relocated to the right of the center and turned into a "button". In multiple driving instances in which I've needed to for safety reasons alert another driver of an impending collision, my past 20 years of driving history has alerted me in fight/flight mode to go "muscle memory" and hit the NON-EXISTENT HORN in the middle, almost causing an accident each time. Terrible idea.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL X
    - Westport, CT

    The horn button on this steering wheel is so dangerous. I got hit by a car today because it took me too long to find the horn button instead of being able to hit the middle of steering wheel like every other car in the world. Please ask Tesla to fix this.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL X
    - Batavia, IL

    It has become apparent that the turn signals and horn buttons buttons have safety concerns. Both functions are severely amplified when needing to invoke them while the steering wheel is turned/turning causing the driver to temporarily become disoriented around where the buttons are without needing to take their eyes off the road. I’ve run into this multiple times and has created situations where I’ve missed the buttons. The horn should reside in the center as standard with nearly all vehicles. Also, I’ve accidentally signaled or honked the horn due to proximity to other less urgent functions like audio controls or wiper functions.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL X
    - Batavia, IL

    In unexpected and unknown circumstances (false sensor detections?), the automated doors and trunk will suddenly reverse direction when opening and rapidly close instead of pausing. This can cause injury with no ability to get out of the way in proper time. I’ve experience cases where the trunk opened then suddenly came down hitting me in the head. Also, have had cases where the falcon wing doors have closed abruptly hitting my 8yr old child rather hard. Only when he started to get pinched in the doors did it stop on pressure. I also have experienced where the automatic closing of the front driver’s door was inadvertently triggered while getting in and catching the edge of the brake pedal. This caused the door so close rapidly and firmly on my leg. Overall, these doors shouldn’t be aggressively trying to close if sensors determine a reason it cannot open. As for the front door, I don’t know what the answer is but it’s dangerous.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL X
    - Laguna Hills, CA

    The electronic horn fitted to my steering wheel is dangerous and needs to be recalled. I was driving and a car was heading towards me from the side and was not slowing down. I went to use the horn to tell the driver I was there, but because it's not a mechanical horn (it's a slippery plastic, not even a button), I could not find it in time. The car nearly hit me and I had to swerve. A horn should be able to be reached instinctively to warn another driver in a critical safety situation. The driver should not have to look down to the steering wheel, find a shiny piece of plastic, and 'rub' it to hope it works. Those milliseconds are crucial. Tesla are now sending newer versions of my car WITH a mechanical horn, so they clearly have realized the mistake. This steering wheel needs a recall and free replacement.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL X
    - Huntsville, AL

    It’s very difficult to use the car horn due to Tesla making the horn a capacitive button on the steering wheel. Same for the capacitive buttons for the turning indicator. Additionally because Elon is cheap, he has removed the rain seasons from the car and relies on the faulty cameras to determine when to wipe, often resulting in dry wipes and no wiping functionality when it rains

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL X
    - Irvine, CA

    The horn button is a safety hazard as it's not in the middle of the wheel but rather a button on the steering wheel. This loses a safety hazard in an emergency situation.

    Source: NHTSA WEB SITE
  • 2023 TESLA MODEL X
    - Enola, PA

    Extremely difficult to accurately press small horn button on steering wheel in emergency situation. Requires looking at wheel to find button. Why this car doesn’t have the horn in the center is a dangerous mystery to me.

    Source: NHTSA WEB SITE