2018 TESLA MODEL X Complaints

EDIT/ADDITIONAL NOTE TO MY EARLIER COMPLAINT NUMBER: 11300604, THIS SUDDEN ACCELERATION WITH TESLA HAPPEN WHEN USING WITH/WITHOUT AUTO PILOT, I OBSERVED MANY TIMES DURING (A).THIS UNINTENDED ACCELERATION HAPPEN EVEN WHEN DRIVING NORMALLY WITHOUT AUTO PILOT, THOUGH I AM NOT PRESSING GAS PEDAL, ESPECIALLY OBSERVED IN THE CITY ROAD SPEEDS AROUND 30-45 MPH, WHN USING AUTO PILOT ON FREEWAYS, THIS HAPPENED AROUNBD 55-70MPH SPEEDS TOO. (B). ALSO THIS UNINTENDED ACCELERATION HAPPEN WHEN BATTERY IS AT 20-40% OF RANGE. (C). ALSO HAPPEN WHENVER THERE IS A NEW SOFTWARE UPDATE, THIS UNITENDED ACCELERATION POPPED UP MANY OCCASIONS(DON'T REMEMBER EXACT TIMES) AS IF SOME SOFTWARE BUG RESURFACED AND I USED TO TAKE CONTROL OF THE VEHCILE HAVING BEEN ALERT ALL THE TIME. REPORTED THIS OVER EMAIL, TALKED TO SERVICE CENTER, BUT NO CONCRETE ACTION FROM TESLA END.

MY MODEL X WAS TRAVELING AT LOW SPEED AS IT WAS NEAR HOME. BEFORE ENTERING THE CURVE, THE X SUDDENLY ACCELERATED OUT OF CONTROL. IT FIRST CRASHED INTO MY OTHER PARKED CAR IN FRONT OF MY HOUSE, PUSHING THE PARKED CAR INTO MY GARAGE. THEN IT CONTINUED TO HIT A CITY LIGHT POLE, BREAKING IT AT THE BASE. THE X CONTINUED TO HIT MY NEXT DOOR NEIGHBOR'S TWO CARS PARKED OUTSIDE OF THEIR HOME, DAMAGING THEIR GARAGE. THE CAR FINALLY STOP WHEN IT HIT THE WALL OF THIRD NEIGHBOR' THAT DIVIDE UP HER DRIVEWAY. TESLA ROADSIDE SUPPORT CONTACTED ME ON THE DAY OF THE INCIDENT BECAUSE THEY WERE ABLE TO SEE MY AIRBAG WAS DEPLOYED AND MAY REQUIRE ASSISTANCE. I REQUESTED TESLA TO REVIEW THE LOG OF THE CAR AND EXPLAIN WHY THE CAR SUDDENLY ACCELERATED OUT OF CONTROL. WHEN I FOLLOWED UP THAT FIRST WEEK THEY ACKNOWLEDGED MY REQUEST IN AN EMAIL AND TOLD ME THAT THE REQUEST IS WITH THEIR ENGINEERING TEAM AND IT MAY TAKE A WHILE BEFORE THEY WILL HAVE ANY RESPONSE. HOWEVER, AS OF TODAY, I HAVEN'T HEARD FROM THEIR ENGINEERING TEAM.

TL* THE CONTACT OWNED A 2018 TESLA MODEL X. THE CONTACT STATED THAT AS HER HUSBAND WAS PARKING IN A SPACE, THE VEHICLE MADE A LOUD NOISE AND ACCELERATED INDEPENDENTLY. AS A RESULT, THE VEHICLE CRASHED INTO A TREE AND A CEMENT PLANTER, CAUSING THE PLANTER TO MOVE ABOUT 10 FEET AWAY. THERE WAS NO WARNING LIGHT OR CHIMES. THE CONTACT WAS ASKED ABOUT AIR BAG DEPLOYMENT AND CONFIRMED THAT NO AIR BAGS DEPLOYED. THE CONTACT WHO WAS THE FRONT PASSENGER AND AT THE TIME OF THE FAILURE WAS BENDING OVER TO GRAB HER PURSE FROM THE FLOOR MAT SUSTAINED A BRUISED RIB AND LATER DROVE HERSELF TO THE DOCTOR FOR MEDICAL ATTENTION. THE POLICE WAS CALLED TO THE SCENE BUT THE CONTACT WAS NOT SURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND TOWED TO A SALVAGE LOT. THE CONTACT CALLED THE TESLA MOTORS DEALER (650-681-5800, LOCATED AT 4180 EL CAMINO REAL, PALO ALTO, CA 94306) AND WAS TOLD TO EMAIL THE INFORMATION. THE CONTACT EMAILED THE INFORMATION BUT DID NOT GET A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.

NOTE: I AM NOT A TESLA SHORT SELLER, I AM REAL OWNER, DRIVER OF TESLA FOR THE LAST 19 + MONTHS. 1.SUDDEN ACCELERATION HAPPENED MANY TIMES DURING AUTOPILOT, VEHICLE DOESN'T DECELERATE EVEN WHEN ANOTHER VEHICLE IS IN FRONT, I HAD TO TAKE CONTROL FROM AUTROPILOT WITH THIS SUDDEN ACCELERATION AND I APPLY BRAKE. THIS HAS BEEN MANY MANY TIMES AT DIFFERENT LOCATIONS (FREEWAYS ~65MPH, EXPRESSWAYS ~45/50MPH SPEEDS). I DID NOT APPLY ANY GAS PEDAL/OTHER TECHNIQUES TO INCREASE THE SPEED, BUT THE VEHICLE SUDDENLY WITHOUT ANY INTERVENTION SPEEDS UP, I WAS TERRIFIED WITH THIS AND TOOK CONTROL FROM AUTOPILOT. CONTACTED TESLA EARLIER REGARDING THIS, BUT THEIR POOR CUSTOMER SERVICE, SERVICE CENTER DID NOT HELP MUCH. 2.AUTOMATIC EMERGENCY BRAKING...WHICH IS SUPPOSED TO STOP IF ANY OBJECTS INFRONT, DOES NOT STOP. ITS JUST THE VISIBLE CLEAR OBJECTS, VEHCILE DOES NOT STOP EVEN AT LOWER, HIGHER SPEEDS. I REQUEST NHTSA TO KINDLY TAKE NOTE OF THESE ISSUES WITH TESLAS AND APPRECIATE YOUR ACTION IN THIS REGARD.

SUDDEN ACCELERATION PULLING INTO A PARKING SPACE HEAD FIRST WITH FOOT ON THE BREAK. NEXT THING MY WIFE KNEW WAS THAT SHE HAD JUMPED THE CURB AND HIT 2 OTHER CARS. HER FOOT WAS STILL ON THE BRAKE. TESLA DOWNLOADED THE BLACK BOX. TESLA TOLD US THAT THE CAR WAS TRAVELING AT 3 MPH AND THAT THE ACCELERATOR HAD BEE DEPRESSED. TESLA REFUSED TO SHARE THE BLACK BOX PRINT OUT DUE TO "PROPRIETARY INFORMATION". 3 MPH IN A PARKING LOT, DRY PAVEMENT, CLEAR SKY, 10:00 AM. REPAIR ESTIMATE WAS LOW BY $10,000.

IT HAPPENED AT 7/21/2019, 1PM. THE PLACE IS A PARKING LOT IN FRONT OF A STORE. I WAS DRIVING MY TESLA X. BEFORE I REACHED THERE, I WAS ALREADY IN THAT PARKING LOTS FOR SEVERAL MINUTES; THE SPEED WAS VERY LOW, ABOUT 3 MILES/HOUR. WHEN I FOUND THE STORE, I WANTED TO TURN LEFT AND PARK NEXT TO A CAR IN FRONT OF THE STORE. AT THAT TIME, I LOOSED THE ACCELERATOR PANEL. SINCE MY TESLA HAS THE DEFAULT REGENERATIVE BRAKE SETTING, THE CAR SPEED IS ALMOST ZERO. AS USUAL, I TOUCHED A LITTLE BIT OF THE ACCELERATOR PANEL TO PARK INTO THE PARKING SPACE. HOWEVER, THE TESLA HAD A BIG ACCELERATION DURING THE TURN. I REALIZED SOMETHING WAS WRONG, THEN ELEVATED MY FEET AND TOUCHED NOTHING AT THAT TIME. MY TESLA STILL FORWARDED AND JUMPED THE CURB AND HIT THE CONCRETE GARBAGE BIN IN FRONT OF THE STORE. AFTER TESLA CRASHED THE CONCRETE GARBAGE BIN, IT STILL HAS ACCELERATION AND MOVED FORWARD. IT SCRATCHED A CAR, WHICH WAS PARKING IN THE NEXT PARKING SPACE, THEN MOVED FORWARD UNTIL IT HIT THE WALL OF STORE. I'M 100% SURE MY FEET TOUCHED NOTHING BEFORE MY TESLA JUMPED THE CURB.

WE HAD AN ACCIDENT 2DAYS AGO. WE WERE IN THE SCHOOL LOOP TO DROP OFF OUR SON TO SCHOOL. MY HUSBAND WAS DRIVING AND WAS HEADING TOWARDS THE DROP OFF AREA WHEN EVERYTHING JUST HAPPENED SO FAST, THE NEXT THING I KNEW IS THAT WE HIT ONE OF THE IN-GROUND INSTALLED BASKETBALL HOOPS. THE IMPACT WAS HARD AND DEPLOYED ALL THE AIRBAGS ON THE PASSENGER SEATS AND THE SIDE AIRBAG OF THE DRIVER AND THE 2ND ROW PASSENGER SEATS WHERE MY SON WAS SEATED AND ALSO SAW SOME SMOKE FROM THE FRONT WHERE I WAS SEATED AND I DO NOT KNOW WHERE IT WAS COMING FROM THAT I THOUGHT THAT THE CAR WAS ON FIRE BUT MY HUSBAND INFORMED ME THERE WAS NONE. RECALLING NOW, IT HAS BEEN A MYSTERY TO US AS TO WHY AND WHAT REALLY HAPPENED. I WAS SEATED ON THE FRONT PASSENGER SEAT AND SUSTAINED A FRACTURE IN THE RIGHT SCAPULA AND GENERALIZED CONTUSIONS IN MY BODY AREA. MY SON WHO WAS SEATED ON THE 2ND ROW ALSO SUSTAINED CONTUSIONS ON HIS FACE AND A FEW LACERATIONS. WE WERE COMING INTO THE SCHOOL LOOP AND WAS RUNNING ON A SOMEWHAT 20MPH SPEED, I WAS WONDERING IF THE VEHICLE DID ACCELERATE IT'S SPEED CAUSE WHY WOULD WE HAVE SUCH A HARD IMPACT AND SUSTAINED THOSE INJURIES THAT IT EVEN DEPLOYED ALMOST ALL THE AIRBAGS? HOPE SOMEONE CAN LOOK INTO THIS SO AS NOT TO HAVE ANYONE BE ON OUR SAME FATE AND FOR EVERYONE'S FUTURE SAFETY. THANK YOU.

MODEL X ACCELERATED BY ITSELF ON THE WALL AT THE PARKING LOT,FILED COMPLAIN THROUGH TESLA

MODEL X JUST ARRIVED IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/61359249/PHOTOS FRONT END SMASHED IN. BACK WHEEL WHOMPY. I BET YOU A SIGNED DOLLAR THAT WHOMY WHEEL WAS THE CAUSE OF THE CRASH AND NOT THE RESULT OF IT. THERE IS NO IMPACT TO THAT PART OF THE CAR AND THE WHEEL AND TIRE ARE UNDAMAGED. HOW MUCH LONGER ARE YOU GOING TO WAIT BEFORE YOU RECALL THESE DEATH-TRAPS? THERE IS EVEN A TSB THAT ADMITS THE SUSPENSION LINKS ARE FRAGILE AND "MAY CAUSE EXCESS CAMBER. AND YET ELON MUSK PERSISTS WITH HIS "SAFEST CAR IN THE WORLD" NONSENSE AND CALLS SUSPENSION COMPLAINTS "FRAUDULENT" HTTPS://TWITTER.COM/ELONMUSK/STATUS/741411531582115841?LANG=EN PLEASE RECALL THESE DANGEROUS CARS. THANK YOU. KEEF

HERE IS A 2018 MODEL X IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/61359249/PHOTOS THE FRONT OF IT IS BADLY SMASHED IN AND ALL OF THE FRONT END DAMAGE CAN BE EXPLAINED AS BEING THE RESULT OF THE CRASH. BUT! WHY IS THE BACK WHEEL WHOMPY? IT IS HIGHLY LIKELY THAT THE BACK WHEEL GOING SPONTANEOUSLY WHOMPY CAUSED THE CRASH. SURELY THIS IS BLINDINGLY OBVIOUS. PLEASE INVESTIGATE THANK YOU. KEEF