2018 TESLA MODEL X Complaints
View complaints related to 2018 TESLA MODEL X. The complaints found here are submitted by actual consumers with first hand experience. There are more than 190 complaints submitted for the 2018 TESLA MODEL X. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 TESLA MODEL X- BEVERLEY HILLS, CA
2018 MODEL X IN THE JUNKYARD. HAS NOT BEEN IN A CRASH, COMPLETELY UNDAMAGED EXCEPT FOR THE BACK WHEEL JAMMED UP IN THE WHEEL-WELL AND GONE WHOMPY. TESLA TSB ADVISES THAT CERTAIN EARLY MODEL YEARS MAY HAVE WEAK SUSPENSION LINKS THAT MAY FAIL AND CAUSE "EXCESSIVE CAMBER" BUT THEY CLAIM THIS IS NOT A SAFETY ISSUE! THIS IS A LATE MODEL CAR WHICH SHOULD HAVE THE NEW STRONGER LINKS. HOW IN THE WORLD CAN THEY POSSIBLY CLAIM THIS IS NOT A SAFETY ISSUE? PLEASE ISSUE A MANDATORY RECALL BEFORE MORE PEOPLE GET KILLED. THANK YOU. KEEF WIVANEFF
Source: NHTSA WEB SITE -
2018 TESLA MODEL X- MENLO PARK, CA
USING THE SELF-PARK SYSTEM, FROM A STATIONARY POSITION AND PRESSING THE TOUCH SCREEN PROMPTS TO USE THE SELF-PARK, AND HAVING HANDS AND FEET AWAY FROM THE GAS, BRAKE AND STEERING WHEEL, AND PARKING BETWEEN TWO CARS, THE CAR ACCELERATED BACKWARD ON ITS OWN AND I HAD TO SLAM MY FOOT ON THE BRAKE TO STOP IT BUT IT STILL HIT A POLE GOING IN REVERSE AND DAMAGED THE BODY OF THE CAR. HAD I NOT HIT THE BRAKE MY SON AND I WOULD HAVE BEEN INJURED. TESLA HAS DENIED RESPONSIBILITY.
Source: NHTSA WEB SITE -
2018 TESLA MODEL X- BEVERLEY HILLS, CA
PLEASE NOTE THAT I HAVE HAD TO USE THE VIN OF ANOTHER WRECKED TESLA TO FILE THIS COMPLAINT SINCE THE AUCTION SITE IS MISSING THAT INFORMATION. THE CAR THAT I WISH TO COMPLAIN ABOUT IS THIS ONE HTTPS://WWW.COPART.COM/LOT/55677079/PHOTOS THE FRONT WHEEL SUSPENSION AND DRIVE SHAFT HAVE FALLEN OFF. NO AIR-BAGS DEPLOYED. NO IMPACT DAMAGE. JUST A SIMPLE CASE OF SNAP-OFF WHEELS. THIS IS GETTING WORSE AND WORSE. WHAT DOES IT TAKE FOR YOU TO LAUNCH AN INVESTIGATION? ARE YOU GOING TO WAIT UNTIL A TESLA HITS A SCHOOL BUS AND KILLS A DOZEN CHILDREN. THIS IS JUST NUTS. PLEASE DO SOMETHING. REGARDS. KEEF
Source: NHTSA WEB SITE -
2018 TESLA MODEL X- BEVERLEY HILLS, CA
YET ANOTHER MODEL X IN THE JUNKYARD WITH A COLLAPSED SUSPENSION AND AN EXTREMELY WHOMPY WHEEL. HTTPS://WWW.COPART.COM/LOT/45471269/PHOTOS I DON'T THINK I NEED TO SAY ANY MORE,,, JUST LOOK AT THE PHOTOS. THIS IS JUST BEYOND BELIEF. ANY NORMAL MANUFACTURER WOULD HAVE ALREADY ISSUED A RECALL. BUT......ELON MUSK.
Source: NHTSA WEB SITE -
2018 TESLA MODEL X- DORADO, PR
MY 4 YEAR OLD DAUGHTER CLIMBED INTO THE 3RD ROW OF OUR TESLA MODEL X WHILE IT WAS PARKED. SHE WANTED TO SIT IN THE BACK SEAT AND USE A "BIG GIRL" SEAT BELT, INSTEAD OF HER CAR SEAT. SHE ATTEMPTED TO PUT THE SEAT BELT ON AND EVEN CLICKED IT INTO PLACE WITH THE STRAP OVER HER LAP. HOWEVER, SHE SOMEHOW GOT THE CHEST/SHOULDER STRAP WRAPPED AROUND HER NECK. MY DAUGHTER & WIFE THOUGHT THAT LETTING THE BELT RETRACT A LITTLE WOULD ALLOW THE REMOVE THE TENSION AND ALLOW THE BELT TO BE FULLY EXTENDED. THAT DIDN'T HAPPEN. LUCKILY, ONE OF MY CHILD'S ARMS WAS IN A RAISED POSITION AND PREVENTED THE SEAT BELT (NOW IN A LOOP AROUND HER NECK) FROM LITERALLY STRANGLING HER. MY WIFE CALLED ME IN A PANIC AND HURRIED HOME. MY DAUGHTER SAT IN THE BACK SEAT CRYING AND IN A PANIC. I MET THEM IN THE STREET WHEN SHE ARRIVED. THE CAR WAS STILL ON WHEN I JUMPED IN THE BACK SEAT. I INITIALLY THOUGHT I COULD LET THE SEAT BELT RETRACT A BIT AND THEN THE TENSION WOULD RELEASE SO THAT I COULD REMOVE HER. THE PROBLEM IS THE BELT NEVER ALLOWED ME TO EXTEND IT. INSTEAD, THE SEAT BELT CONTINUED TO REMAIN TIGHT AND ENGAGED EVEN AS IT WAS RETRACTED. IN THE END, I HAD TO HOLD THE SEAT BELT IN PLACE SO IT WOULDN'T GET ANY TIGHTER AND MY WIFE RAN INTO THE HOUSE AND GRABBED SCISSORS. ONCE I HAD SECURED THE SEAT BELT AND HAD SCISSORS IN HAND, I ASKED MY WIFE TO TAKE A CELL PHONE VIDEO OF IT. I CAN SHARE THAT VIDEO WITH YOU IF YOU LIKE. ULTIMATELY, WE HAD TO CUT THE SEAT BELT. WE HAVE NOT ALERTED TESLA OF THIS ISSUE AND WE HAVE NOT YET HAD THE CAR REPAIRED. I'M NOT FAMILIAR WITH SEAT BELT SAFETY REQUIREMENTS, AND I REALIZE MY DAUGHTER IS VERY YOUNG AND HAVING THE SEAT BELT WRAP AROUND HER NECK IS LIKELY AN UNCOMMON SITUATION, BUT IT SEEMED ODD TO ME THAT THE BELT PERFORMED IN THIS MANNER. I'M ALERTING THE NHTSA IN CASE THIS IS A PRODUCT SAFETY ISSUE THAT WARRANTS ACTION.
Source: NHTSA WEB SITE -
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2018 TESLA MODEL X- BEVERLEY HILLS, CA
HERE IS A TESLA MODEL X IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/55677079/PHOTOS THE AUCTION SITE HAS NOT PROVIDED THE VIN DETAILS SO I HAVE USED THE VIN OF ANOTHER WRECK SO THAT I CAN FILE THE REPORT. THE CAR IN QUESTION IS STILL AVAILABLE FOR INSPECTION AT COPART SO IT WOULD BE VERY EASY FOR YOU TO INSPECT. THE CAR HAS NOT BEEN IN A COLLION. NO AIR-BAGS HAVE DEPLOYED AND THERE IS VIRTUALLY NO DAMAGE TO THE BODYWORK. ALL OF THE SUSPENSION AND STEERING LINKAGES HAVE SNAPPED AND THE WHEEL IS STASHED IN THE FRUNK. THE WHEEL AND TIRE ARE UNDAMAGED.WHICH MEANS THAT THE SUSPENSION DID NOT SNAP OFF DUE TO AN IMPACT, IT SIMPLY FELL TO BITS. THIS IS NOT A RARE EVENT FOR A TESLA. TESLA SUSPENSIONS ARE AS WEAK AS AMERICAN BEER. PLEASE INVESTIGATE. THANK YOU. HONEST CITIZEN.
Source: NHTSA WEB SITE -
2018 TESLA MODEL X- BEVERLEY HILLS, CA
PLEASE NOT THAT I HAVE USED THE VIN OF ANOTHER TESLA MODEL X IN ORDER TO BE ABLE TO FILE THIS COMPLAINT. I DO NOT HAVE THE VIN OF THE CAR IN QUESTION. THIS OWNER'S LIFE IS IN IMMEDIATE DANGER AND SO ARE THE LIVES OF INNOCENT ROAD USERS. DESPITE HUNDREDS OF CASES OF BROKEN TESLA SUSPENSIONS THAT HAVE BEEN FILED AT NHTSA AND THAT HAVE BEEN DISCUSSED IN ONLINE FORUMS THIS OWNER IS UNAWARE THAT HE HAS THE CLASSIC SYMPTOMS OF FAILED SUSPENSION LINKS. LINK TO DISCUSSION. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/SHARP-TURNS-FEEL-LIKE-IM-RUNNING-OVER-2X4S.174308/ SNIP *** SHARP TURNS FEEL LIKE I'M RUNNING OVER 2X4'S DISCUSSION IN 'MODEL X' STARTED BY UNCANED, 42 MINUTES AGO. UNCANED UNCANED, 42 MINUTES AGO BACKED OUT OF THE GARAGE, THEN TURNED VERY SHARP WHILE STILL BACKING UP, AND IT FELT LIKE I WAS RUNNING OVER SOMETHING LIKE WOOD BLOCKS. TURNED SHARP IN THE OTHER DIRECTION GOING FORWARD, AND THE SAME THING HAPPENED. CHECKED ALL THE LUG NUTS WERE TIGHT; THEY WERE, AND MY PATH WAS CLEAR-SMOOTH PAVED DRIVEWAY... TIRES IN GOOD SHAPE... DRIVES FINE OTHERWISE AT NORMAL SPEEDS, NO PROBLEMS AT ALL. WHAT MIGHT BE CAUSING THIS? 2018 X75D WITH 18,000 MILES *** I RESPECTFULLY BESEECH, PETITION, AND BEG YOU TO INVESTIGATE THE CAUSES OF THESE REPEATED BREAKAGES. ELON MUSK IS TOTALLY UNRESPONSIVE TO MY REPORTING OF THESE SUSPENSION FAILURES. HE SAYS I AM FRAUDULENT AND UNHINGED. THIS MAKES ME A SAD PANDA.
Source: NHTSA WEB SITE -
2018 TESLA MODEL X- BEVERLEY HILLS, CA
THIS IS ANOTHER COMPLAINT ABOUT THE FRAGILE SUSPENSION COMPONENTS ON TESLAS. I HAVE HAS TO USE THE VIN OF ANOTHER WRECKED TESLA BECAUSE THE AUCTION LISTING OF THE CAR IN QUESTION DOES NOT PROVIDE THE NUMBER. HERE IS A TESLA FOR SALE BY THE INSURER. HTTPS://WWW.COPART.COM/LOT/52625009/PHOTOS CLOSE UP PHOTOGRAPHS SHOW THAT ALMOST EVERY COMPONENT OF THE REAR SUSPENSION HAS SNAPPED IN HALF. THE CAR HAS NOT SUFFERED AN IMPACT THAT WOULD ACCOUNT FOR THE DAMAGE. ONE POSSIBLE EXPLANATION IS THAT WHEN A TESLA HAS A GLITCH OR LOGIC LOCKUP CAUSING FULL ACCELERATION THEN THE TRACTION CONTROL APPLIES THE BRAKE ON THE SPINNING WHEEL. THE SUSPENSION IS TOO WEAK TO TAKE THE MASSIVE TORQUE AND GETS WRENCHED OFF. IT SEEMS HIGHLY PROBABLE THAT THIS SCENARIO HAS CAUSED SEVERAL FATAL CRASHES. UNINTENDED ACCELERATION, CRASH, INFERNO. I PETITION NHTSA TO LAUNCH AN INVESTIGATION.
Source: NHTSA WEB SITE -
2018 TESLA MODEL X- CHANTILLY, VA
I HEARD THAT NTHSA IS LAUNCHING A INVESTIGATION INTO INVESTIGATING TESLA FOR A UPDATE THAT THE COMPANY RELEASED TO REDUCE THE RANGE OF THE VEHICLES TO ADDRESS A BATTERY ISSUE. I WANT TO LET YOU KNOW THAT I HAVE EXPERIENCED THE ISSUE ON 2018 TESLA MODEL X. I USED TO CHARGE THE VEHICLE AT 90% FOR MY DAILY COMMUTE AND IT USED TO SHOW ME 208 MILES AS THE RANGE. BUT EVER SINCE THE UPDATE ITS SHOWING ME 196 AS THE RANGE AT THE SAME PERCENTAGE OF CHARGING (90%)
Source: NHTSA WEB SITE -
2018 TESLA MODEL X- CHINO HILLS, CA
IT HAPPENED ON FREEWAY 57 WHEN I WAS ON THE WAY TO WORK IN THE EARLY MORNING. I WAS DRIVING MY TESLA MODEL X, AND IN THE AUTOPILOT MODE. SUPPOSEDLY IN THE AUTOPILOT MODE, TESLA WILL DETECT THE SPEED AND THE OBJECT IN FRONT AND SLOW DOWN OR ACCELERATE. IF TESLA IS TOO CLOSE TO AN OBJECT, IT WILL BEEP AND STOP. BUT IN THAT MORNING, THE CAR SLOWED DOWN BUT DID NOT STOP. AND ALSO THERE IS NO 'BEEP' THE WARNING SOUND WHEN CAR IS TOO CLOSE TO THE CAR. BECAUSE THE VIDEO IS TOO LARGE, I CAN NOT UPLOAD SO I PUT SHARING LINK YOU CAN REVIEW: HTTPS://DRIVE.GOOGLE.COM/FILE/D/11H_PDLKSLG0JARLNKEVF9YTF6WK0HWKD/VIEW?USP=SHARING. ALSO I CALLED TESLA AND REPORTED SAME DAY, I HAD BEEN TOLD THEY WILL INVESTIGATE AND CALL ME BACK BUT IT NEVER HAPPENED. ACCIDENT HAPPENED ON APRIL 29 2019, AND IT HAS BEEN 4 MONTHS. TESLA IS STILL IGNORING EVERY CALL I MADE IN THE PAST.
Source: NHTSA WEB SITE