2023 TESLA MODEL X Complaints
View complaints related to 2023 TESLA MODEL X. The complaints found here are submitted by actual consumers with first hand experience. There are more than 190 complaints submitted for the 2023 TESLA MODEL X. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2023 TESLA MODEL X- Folsom, CA
The horn is now activated by a small button, missed it a few times during emergency situations, it needs to be by the center hub! The turn signals are also by the buttons, easy to make mistakes during emergency maneuvers when there is no time to look down. At least place the buttons on each side of the right thumb wheel, so to easily build muscle memory without looking at them. For safety, please demand Tesla to make such retrofits. Thank you!
Source: NHTSA WEB SITE -
2023 TESLA MODEL X- Rosenberg, TX
The contact owned a 2023 Tesla Model X. The contact stated that while driving into her driveway, the vehicle unexpectedly accelerated, and conversely, with the brake pedal depressed to the floorboard, the vehicle failed to come to a complete stop. As a result, the vehicle collided with the rear of another vehicle parked in the driveway, sending the other vehicle careening into the garage. The air bags did deploy. A police report was filed, and injuries were reported. The occupants transported themselves to an area hospital for treatment; the contact was treated for a broken hand and two broken ribs, and the passenger was treated for bruising and a sprained ankle. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss. The manufacturer was notified of the failure but did not assist. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V679000 (Electrical System, Service Brakes, Hydraulic), but the VIN was not included. The failure mileage was 5,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2023 TESLA MODEL X- Huntington Station, NY
The contact owns a 2023 Tesla Model X. The contact stated that while attempting to park the vehicle in a parking lot, the vehicle independently accelerated and crashed into a supermarket door without warning. The air bags deployed upon impact. The contact was taken to the hospital for a checkup but did not sustain any injuries; no other injuries were reported. A police report was filed. The supermarket door was damaged as a result of the accident. The vehicle was towed to a dealer where it remained in their possession. Recently, the contact received a notification of NHTSA Campaign Number: 23V679000 (Electrical System; Service Brakes, Hydraulics) which was linked to the vehicle failure. The contact called the dealer about the recall and was informed that the part remained on backorder. The manufacturer was made aware of the issue. The vehicle had yet to be repaired. The failure mileage was approximately 100. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2023 TESLA MODEL X- Osprey, FL
The contact owns a 2023 Tesla Model X. The contact stated that while driving 70 MPH with the cruise control feature activated, the braking system erroneously activated causing the vehicle to abruptly stop in the middle of the highway. During the failure, there were no other vehicles or objects nearby. After shifting into park, the contact was able to restart the vehicle and continued driving. The cause of the failure was not yet determined. The local dealer was contacted. The manufacturer was not yet notified of the failure. The failure mileage was 4,200.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2023 TESLA MODEL X- Houston, TX
Driver ahead of me went to turn into wrong way/ one way st, immediately decided to turn back into my lane. The horn is a small button and mashing on the right side (as tesla suggested) resulted in the auto pilot turning on, windshield wipers, and voice control. All which didn't work and prohibited me from reacting. The horn needs to move back to the middle where it has been for centuries, mashing doesn't work as it was more dangerous than if the horn had just been where it was supposed to instead of a tiny button.
Source: NHTSA WEB SITE -
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2023 TESLA MODEL X- LOS ALTOS HILLS, CA
Couldn't find little horn button in an emergency. Horn should be activated by center push on steering wheel, not some random little button that is hard to find in an emergency when the wheel is not straight.
Source: NHTSA WEB SITE -
2023 TESLA MODEL X- Baltimore , MD
Interior rear light constantly blinks spontaneously while driving. There is no control to turn this light on or off. I have scheduled repair with Tesla and they have not fixed the issue. When I drive at light I get distracted by the strob light effect effect of this blinking slight. It’s on land off for no reason whether I’m driving or parked with the car powered off and all doors locked.
Source: NHTSA WEB SITE -
2023 TESLA MODEL X- Woodland Hills, CA
Horn should be relocated to center of steering wheel from small button on steering wheel. Very dangerous in times of emergency, as hand goes directly to center of steering wheel.
Source: NHTSA WEB SITE -
2023 TESLA MODEL X- Piedmont, SC
Using Tesla Autopilot I was passing a semi truck on Ohio Turnpike and as I was right next to the semi truck my Tesla suddenly started to flash red warning light and make a loud squealing sound and began to rapidly decelerate. Luckily no one was right behind us or likely a rear collision would have occurred. The semi truck was a little closer than normal to me but was still within its lane. This happened twice that day so I stopped using Autopilot as it was dangerous and very frightening to me and my passenger.
Source: NHTSA WEB SITE -
2023 TESLA MODEL X- Cary, NC
As I drove my Tesla Model X Plaid into my driveway towards the garage to park, the vehicle suddenly accelerated itself (I have FSD but wasn’t using it at that time) and drove into the garage door as it was still opening, slamming and crushing into all the items that were on one side of the garage. When I quickly realized what was going on, I slammed the brakes and made the car stop. My daughter luckily was waiting for me on the stairs of the garage. If she were standing in the garage instead, it would have been fatal. I have already called Tesla about the incident and they said someone will visit and take a look in about a week. This happened on Sunday Sept 17th 2023 around 8 pm. When I bought the car in Dec 2022, as soon as I took the delivery of the car, I have experienced the front driver and passenger windows that kept opening by themselves multiple times. I had called Tesla and they replaced both the doors and it didn’t happen again after that. I asked the technician at the time that if the car can’t control such small things, how can I trust my life with its FSD? He assured me that this was the safest car and had multiple sensors that are constantly monitoring the safety of the car, but in my case I am shocked to see that the sensors didn’t do anything to stop when the car slammed itself into the garage.
Source: NHTSA WEB SITE