2018 TESLA MODEL X Complaints
View complaints related to 2018 TESLA MODEL X. The complaints found here are submitted by actual consumers with first hand experience. There are more than 190 complaints submitted for the 2018 TESLA MODEL X. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 TESLA MODEL X- OCEAN RIDGE, FL
TRUNK FLEW OPEN WHILE DRIVING AFTER SCREWS ATTACHING LATCH TO HOOD STRIPPED OR LOOSENED TO POINT OF DETACHING.
Source: NHTSA WEB SITE -
2018 TESLA MODEL X- BEVERLEY HILLS, CA
THIS IS ANOTHER COMPLAINT ABOUT DANGEROUSLY WEAK SUSPENSION BALL JOINTS THAT ARE USED IN ALL MODELS OF TESLA CARS. HERE IS A MODEL X WITH THE EXACT SAME PROBLEM OF SNAPPED BALL JOINT STEMS THAT WAS SHOWN IN THE MODEL 3 COMPLAINT I FILLED AN HOUR AGO. HERE IT IS. HTTPS://WWW.COPART.COM/LOT/43335999/PHOTOS PHOTO OF BUSTED BALLS ATTACHED. PLEASE ISSUE AN IMMEDIATE RECALL. THANK YOU.
Source: NHTSA WEB SITE -
2018 TESLA MODEL X- BOYNE CITY, MI
MOST TESLA MODEL X OWNERS ARE COMPLAINING OF AN ACCELERATION SHUDDER THAT HAPPENS DUE TO A HALFSHAFT ALIGNMENT DESIGN FLAW WIDELY ACKNOWLEDGED BY ALL TESLA SERVICE CENTERS. WHEN IT GETS WORSE DUE TO INACTION / LACK OF RECALL BY TESLA, SERIOUS CATASTROPHIC FAILURE CAN OCCUR WHILE CAR IS IN MOTION. WIDE SPREAD PROBLEM. MY ISSUE WAS FIRST NOTICED WITH LESS THAN 1,500 MILES. SERVICE CENTERS SEEM TO HAVE STOPPED REPLACING FRONT END HALF SHAFTS UNTIL REDESIGN IS DONE. BUT NO ONE KNOWS IF OR WHEN THAT MIGHT HAPPEN. TESLA NEEDS OVERSIGHT IN THIS AREA. GOOGLE "TESLA ACCELERATION SHUDDER MODEL X" AND YOU CAN READ ABOUT IT FROM HUNDREDS OF OWNERS.
Source: NHTSA WEB SITE -
2018 TESLA MODEL X- PORTLAND, OR
A TESLA MODEL X WAS ABLE TO BE STARTED AND SHIFTED INTO GEAR BY A 2 YEAR OLD WHO WAS THEN ABLE TO DRIVE THE VEHICLE FORWARD AND PIN HIS PREGNANT MOTHER BETWEEN THE VEHICLE AND GARAGE WALL. APPARENTLY THERE ARE NO SAFETY-INTERLOCKS PREVENTING STARTING OF THE ENGINE, SUCH AS TRANSMISSION IN 'P' OR 'N'. FURTHER, THERE IS A WAND SHIFTER, BUT GEAR SELECTION IS COMPLETELY UNDER SOFTWARE CONTROL. THERE IS NO INTERLOCK SUCH AS WITH A TRADITIONAL PRNDL SELECTOR. THIS IS AN INHERENTLY UNSAFE DESIGN. CIVIL DOCKET DESCRIBING THE ACCIDENT AND TESLA'S RESPONSE ARE ATTACHED. NOTE IN TESLA'S RESPONSE: 1) THEY DO NOT STATE HOW MANY MINUTES ELAPSED BETWEEN DRIVER EXITING THE VEHICLE AND TODDLER ENTERING IT. THEY USE THE VAGUE TERM "MOMENTS." IT COULD WELL HAVE BEEN 10 OR 15 MINUTES. 2) THEY CLAIM IT IS NOT REASONABLY FORESEEABLE THAT A CHILD WOULD MANAGE TO SHIFT A VEHICLE INTO GEAR, WHICH IS PATENTLY FALSE. SAFE VEHICLE DESIGN ABSOLUTELY INCLUDES CONSIDERATION OF UNSUPERVISED CHILDREN PLAYING AT THE CONTROLS.
Source: NHTSA WEB SITE -
2018 TESLA MODEL X- BABYLON, NY
INSTRUMENT CLUSTER IN THE CAR FROZE FOR OVER TEN MINUTES ALONG WITH ALL AUDIO IN THE CAR. DISPLAYED SPEED AS 67 MILES PER HOUR FOR THE ENTIRE TIME DESPITE ACCELERATING AND DECELERATING. INSTRUMENT CLUSTER INCLUDING SPEEDOMETER DID NOT WORK UNTIL RESET IN THE CAR.
Source: NHTSA WEB SITE -
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2018 TESLA MODEL X- RENO, NV
TL* THE CONTACT OWNS A 2018 TESLA MODEL X. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY BEGAN TO DRIFT FROM SIDE TO SIDE. LATER, A SCRAPING NOISE WAS PRESENT COMING FROM THE VEHICLE. WHILE ATTEMPTING TO DRIVE, THE VEHICLE SUDDENLY WOULD NOT MOVE. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE FRONT PASSENGER WHEEL HAD SEPARATED FROM THE VEHICLE AND MADE CONTACT WITH THE WHEEL WELL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 7,800. THE VIN WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 TESLA MODEL X- PLEASANTON, CA
WAS PARKING MY 2018 MODEL X ON FEB 1, 2019, IN MY DRIVEWAY. THE VEHICLE SUDDENLY ACCELERATED, HIT THE GARAGE DOOR(CLOSED. NO WARNING FROM SENSOR), WENT THROUGH GARAGE DOOR( VEHICLE DID NOT STOP AFTER HITTING THE GARAGE DOOR), DID NOT SENSE THINGS(LIKE WASHER, DRYER, WATER HEATER, WALL TO MY KITCHEN) IN THE GARAGE DOOR AND FINALLY SMASHED THE WASHER/DRYER BEFORE COMING TO STOP. WASHER/DRYER HIT THE WALL AND DAMAGE THE ENTIRE KITCHEN. NO AIRBAGS CAME OUT. MY WIFE WAS IN THE FRONT SEAT, MY DAUGHTER WAS IN THE BACKSEAT AND MY SON WAS INSIDE THE HOME WHEN IT HAPPENED.
Source: NHTSA WEB SITE -
2018 TESLA MODEL X- NORTH BRUNSWICK, NJ
2018 TESLA MODEL X, 75D. CONSUMER WRITES IN REGARDS TO MAJOR ELECTRONIC FAILURES. *LD
Source: CONSUMER LETTER -
2018 TESLA MODEL X- RANCHO SANTA FE, CA
AUDIO WARNING GLITCH IN TESLA MODEL X. SCENARIO IS THAT THE CAR IS IN PARK WITH THE PASSENGER'S DOOR AND HATCHBACK OPEN. CAR IS PLACED IN TO REVERSE GEAR AND THE AUDIO TONE SOUNDS WARNING OF OPEN DOOR AND OPEN HATCHBACK. PASSENGER'S DOOR IS CLOSED BY OCCUPANT AND AUDIO SIGNAL STOPS, ALTHOUGH REAR HATCHBACK IS STILL OPEN. AUDIO TONE IS STILL SILENT IF THE VEHICLE MOVES IN REVERSE GEAR ALTHOUGH THE HATCHBACK IS STILL OPEN. RISK OF POTENTIAL AND ACTUAL DAMAGE TO VEHICLE, BUILDING STRUCTURES, AND PEOPLE NEARBY DUE TO AUDIO TONE SILENCING PREMATURELY. TESLA ACKNOWLEDGES REPRODUCIBILITY OF THE PROBLEM IN MY VEHICLE AND THE ENTIRE MODEL X FLEET BUT REFUSES TO NOTIFY CURRENT MODEL X OWNERS PER MY REQUEST. ALSO, SPONTANEOUS SHUT DOWN ON TESLA AUTO PILOT SYSTEM AND VEHICLE MEDIA CONTROL UNIT WHILE DRIVING. DRIVER IS DEPRIVED OF SPEED INFORMATION AND TURN SIGNALLING INFORMATION DURING THE SHUT DOWN. DRIVER UNABLE TO COMPLY WITH LOCAL DRIVING LAWS REQUIRING SIGNALLING WHEN CHANGING LANES AND MAKING TURNS. TESLA SEEMS UNWILLING OR UNABLE TO FIX THESE SAFETY ISSUES. ARBITRATION IN PROCESS PER TESLA WARRANTY TERMS AND CONDITIONS. LINK TO DOCUMENTING VIDEOS BELOW, ALSO ALREADY GIVEN TO TESLA SERVICE DEPARTMENT: HTTPS://PHOTOS.APP.GOO.GL/X2MURK4BIIA5KTPE7
Source: NHTSA WEB SITE -
2018 TESLA MODEL X- VIRGINIA BEACH, VA
ESSENTIALLY NEW CAR PURCHASED 3 MONTHS AGO WITH LESS THAN 5000 MILES ON IT. CAR FAILED WHILE DRIVING AT HIGH SPEED ON HIGHWAY AND COULD NOT PUT IN PARK, CAR WAS STRUCK IN DRIVE MODE. TONS OF ERRORS AND SAFETY ISSUES. PARKING BRAKE FAILED. AIRBAG AND ABS SYSTEMS FAILED. THIS CAR FAILED ONE MONTH PRIOR ALSO WITH SAFETY ISSUES AT HIGH SPEED AND TESLA SAID THEY FIXED IT BUT CLEARLY NOT.
Source: NHTSA WEB SITE