2019 TESLA MODEL X Complaints
View complaints related to 2019 TESLA MODEL X. The complaints found here are submitted by actual consumers with first hand experience. There are more than 100 complaints submitted for the 2019 TESLA MODEL X. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2019 TESLA MODEL X- union city, CA
The suspension is making loud clicking noises when turning or accelerating. The suspension system seems to have an inbuilt design flaw as many people are reporting the issue online.
Source: NHTSA WEB SITE -
2019 TESLA MODEL X- Ellicott City, MD
While I was driving, I got an error on my dashboard that "acceleration and top speed reduced. performance may be restored on next drive". After I got this error, from onwards the car was not slowing down even though I remove my foot from accelerator and sometimes it is accelerating itself even though I was not on cruise control or auto pilot. Luckly brakes were working when it was causing sudden unintended acceleration. After I stopped my car at safe location it did not start, and it got towed to Tesla dealer. My concern is that I felt it is most dangerous and it can cause life threating accident. Could you please take necessary action on this incident which causing sudden unintended acceleration. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2019 TESLA MODEL X- Loveland, CO
Two separate safety issues. The horn and drivers airbag are not functional. Also, the vehicle stops steering when driving at times. According to Tesla, The airbag assembly needs to be replaced at $1200 as well as the steering rack needs to be replaced at $5300. The vehicle is available for inspection. I have had several safety incidences. A couple where I needed to honk my horn and was not able to honk. As well as the steering going out and not being able to continue driving. The problem has been reproduced by the dealership. No one, besides Tesla has inspected the vehicle. There were no warning lamps for the horn and airbag. The steering warnings were steering assist reduced and steering may require increased effort while stuck in the middle of a lane or almost striking another vehicle. I figured out you could reset it by getting out of the vehicle with the key and walking away and coming back. I had to get out in the middle of the road and reset the vehicle by walking away and walking back to it. This has happened several times since I purchased the vehicle nine months ago.
Source: NHTSA WEB SITE -
2019 TESLA MODEL X- Ellicott City, MD
My 2019 Tesla Model X suddenly accelerated as I was going to park and ended up hitting a tree. It did not stop even on braking. The car is currently being inspected by the car insurance company, Geico. I checked online and found known issues of sudden unintended acceleration with Tesla vehicles.
Source: NHTSA WEB SITE -
2019 TESLA MODEL X- Colorado Springs, CO
When operating under adaptive cruise control, the vehicle frequently slams on the brakes for no reason. This has become so bad that we are simply terrified to operate the vehicle under adaptive cruise control. The highway is completely empty in front of us, there are no hazards and no issues with visibility on the road. The cruise control simply reacts to a phantom in a highly dangerous manner. > What component or system failed or malfunctioned, and is it available for inspection upon request? The adaptive cruise control - you are welcome to inspect it. > How was your safety or the safety of others put at risk? We have suffered two near-miss rear-end collisions at high speed on the Interstate. The behavior throws us against the seat belt restraints, causing near loss of control. > Has the problem been reproduced or confirmed by a dealer or independent service center? We have raised the problem repeatedly with Tesla, and there are numerous confirming reports by other Tesla owners > Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The system has been checked by Tesla, nothing found wrong. Tesla maintains that they are continuing to "train" the system, but after 5.5 years, there has been no improvement. > Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Nothing - the car simply slams on the brakes.
Source: NHTSA WEB SITE -
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2019 TESLA MODEL X- San Ramon, CA
Tire inner wear which is due to bad design, it is hard to notice but blows up tire randomly, which is deadly while on highway. Its known issue specially with pre-refresh models, there should be at-least a recall to rectify toe/camber issue in alignment, proactively. almost every single model x owner is facing same issue.
Source: NHTSA WEB SITE -
2019 TESLA MODEL X- Littleton, CO
I was just out of warranty and have a VERY loud squeaky noise when I turn my wheel. I was told that because of the weight of the battery, this can happen. I was told it was not an expensive fix but now they say it's $3,000. It is a known issue and the engineers didn't build to hold the car up properly with the weight of the battery. May be a potential hazard and I don't feel safe driving it and also hard to drive as loud as it is. If they are aware and have since fixed this issue, my car should be fixed at no cost to me. For the record, they took off the cost of the estimate and put all zeros which I also found to be odd.
Source: NHTSA WEB SITE -
2019 TESLA MODEL X- Beverley Hills, CA
Hello, It's [XXX] again. This Tesla has just showed up in the junkyard. [XXX] It has not been in a crash, the back wheel and suspension have simply wrenched themselves off. Information from within Tesla proves that these suspension defects have been known about by Tesla for many years but rather than fix the problems they are covering it up and blaming the owners. [XXX] Proof of this can be found here [XXX] The VW "scandal" involved VW covering up slightly smelly exhaust emissions. The Tesla scandal involves negligent homicide. PLEASE TAKE ACTION AND HOLD TESLA ACCOUNTABLE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2019 TESLA MODEL X- Old Greenwich, CT
Randomly while driving both of my motors failed. I was given a message on my screen to pull over immediately which i did. The car completely failed and needed to be towed to Tesla. Tesla had to replace both motors. When I was given the car back it did not drive properly. The car was squeaking when I accelerated and braking. I had to bring the car back to Tesla. They told me the Axils and other parts needed to be replaced now. I got the car back last week and it is still defective, making squeaking and cracking noises when braking and accelerating. Tesla service does not seem to be able to fix the car. The car was never in an accident and treated with the best care possible.
Source: NHTSA WEB SITE -
2019 TESLA MODEL X- Fullerton, CA
I was told that I need to replace the full steering column (which costs over $5,600). I understand there are other open recalls on very similar issues for other Tesla vehicles. The car is 2019, Model X, with no prior accidents. I didn't want to put my family in any compromising situation due to a failed steering mechanism, so I opted to pay and have it replaced. I feel this issue needs to be escalated since other vehicles have the same (or similar) problem.
Source: NHTSA WEB SITE