2018 TESLA MODEL X Complaints

‘safety restraint system issue’ error pops up when ever car is turned on was told that can cause airbag to not be deployed when needed.

System warning for the rear left safety restraint. Took it into Tesla and they charged me.

The horn on the steering wheel stopped working recently. Horns are important safety features on any vehicle, and electric vehicles are especially quiet so the horn is essential. The other buttons and scrollers on the steering wheel also stopped working. It's unclear if the airbag still functions.

While driving on highway with autopilot on . I received the message "Steering Assist reduced .Vehicle will require additional force to steer". I believe I hit a rough patch on the highway and my steering lost power and became very hard to steer the vehicle. Somehow I managed to drive for 20 miles to safety. When I recached home I did power reset few times and the issue went away. I noticed similar issues with model x but not for year 2018 Model x. I have opened a service request with Tesla .Tesla send me an invoice of $5500 for repair.

2018 Tesla X with only 48k miles has lost power (electric) steering and controllability. This is a huge safety issue which I see in many, many other Tesla X reports on the NHTSA web sire. Tesla has acknowledge it a know issue however says they can’t get us an appointment to did the problem for until January 6th, 10 weeks from us contacting them. Totally unacceptable and they don’t care. There’s no warning lights, no other issues, just steering locks in 1/4 turn increments which I’m fairly sure is the steering “u joint” others have spoke about. No one local will touch it and Tesla will not come out with novel mechanic to assist. They say tow it in (2 hour) to our service center, $500, and we’ll look at it January 6th, today is November 26th. I admire Elon and everything he stands for, I’m positive if I could speak to him this service would not be acceptable to him either. Over 2 months without a car…. Really….. This is a clear and obvious safety issue and should be a recall for all 2018 Tesla Model X vehicles. I’ve owned many cars and never had a steering column-u joint issue at 48k miles. In closing it should be known Tesla as well says the estimate for repair is $600…… plus the tow. For a 48k mile car, NHTSA, please help the hundreds of owners who are having this huge SAFETY ISSUE! Thank you !

I had a problem with steering wheel on my Tesla Model X 2018 After twice updating the software, my steering wheel became stiff when I turn it more than half a turn back and forth. I also changed the setting to light mode, but it didn't work. My vehicle is out of the manufacturer's warranty. I'm concerned about safety, as I won't be able to control the vehicle if it happens while driving.

The car was being summoned out of a parking spot using the smart summon feature, as the car began pulling out of parking it did not see the car to the right of it and turned into it causing segnificant damage to my car as well as the other.

AC compressor failed within 1000 miles of High Voltage battery being replaced. This is the second AC compressor failure, the first failure occured at approx 70k miles, Nov 2022. The AC is used to cool the battery during high voltage charging and driving. Upon failure speed can be reduced, determined by multiple factors and charging rate is reduced as well. I was told it was an internal failure of the compressor and when pressed further tesla was unable to explain why it failed, again.

Driving vehicle on a local highway at about 35 mph when suddenly the steering wheel locked up while making a slight turn. The steering wheel was locked to the 2:00 position and unable to turn or change direction AT ALL, requiring emergency braking to avoid collision with oncoming traffic. Once stopped, the vehicle was restarted with temporary (5 secs) of return of function to the steering but would fail again. Unfortunately, restarting the vehicle did not help thereafter. Steering was attempted to move to a safe location off the road, which required significant about of force to turn (I am a rock climber of [XXX] and considered myself quite strong). The vehicle had to be towed. An error message was displayed by the computer as "EPAS_W001" “steering assist reduced”. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

INCIDENT REPORT: automated driver seat attempted to crush me when vehicle placed into drive Date: 15 June 2024 4:10 ET firmware version: v12 ?(2024.14.9 0b82f700aebe)? steps to produce incident: 1. vehicle to park 2. seat auto changes to easy entry 3. opened the frunk 4. exit vehicle, closed door 5. re-entered vehicle to move it a little forward 6. press brake, put into drive, entered PIN 7. DRIVER SEAT BACK BEGINS TO TILT FORWARD TO ABNORMAL EXTREME FORWARD ANGLE, SEAT STARTS TO MOVE FORWARD (from easy entry mode), CRUSHING DRIVER AGAINST STEERING WHEEL 8. manual press of profile to user profile does not stop moving seat, does not retrace seat back from abnormal extreme forward angle, seat continues to move forward, crushing driver against steering wheel. 9. manual shift to PARK stops seat forward movement, does not return seat back from abnormal extreme forward angle. 10. opened door and exited vehicle, snapped photo of abnormal seat extreme forward angle ##