2023 TESLA MODEL X Complaints

The horn placement on the steering wheel is on the side as a haptic touch button and not in the center of the steering wheel as an airbag horn switch, probably the only car and model with such button. It puts everyones safety at risk. If somebody is trying to make a bad merge into my lane and i have to honk in emergency , the hand by intuition goes to the center of steering wheel. Even if the hand goes to the side, because of emergency maneauver several buttons get pressed resulting in loss of precious time for me or the other driver to maneuver out of the lane, This happened with me today and i narrowly escaped the accident. This needs to be fixed ASAP before any bad thing happens with someone.

The horn on this vehicle is a tiny haptic button on the right side of the steering wheel instead of being a large (or multiple) big real buttons in the middle of the wheel. This is a glaring safety issue because it's very difficult to find. The difficulty compounds when under stress or when turning the wheel tightly in a parking lot. At that point it's almost impossible to find the button. Before purchase Tesla told me that I'd be able to swap this steering wheel out for an updated one with a practical horn for $250. I've contacted Tesla monthly for almost a year and I keep getting the same run-around --- that they are not currently allowing the swap.

The contact owns a 2023 Tesla Model X. The contact stated that while stopped at the driveway and waiting for the gate to open, the vehicle inadvertently accelerated, struck the gate, and came to a stop. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.

Unable to locate the touch area for the horn in an emergency situation. A couple of times I had a vehicle backing into me, and could not find the horn. In an emergency situation, you need to keep your eyes on the object and not be looking around the steering column where to touch. After dark, it is totally impossible to find. I find it to be a significant safety concern. Now that Tesla is finally releasing ‘24 model X with the center horn I personally think Tesla should replace non-center horns/wheels at no charge if customer desires. Thank you for your assistance in this manner to create a recall.

In this model, horn is a small touch button to the right side of center. In the event of emergency- this cannot be easily located. I almost had a crash trying to take off my eyes from driving to find the small horn touch button. The horn should be moved to center of steering- like they finally did for 2024 models.

The trim surrounding my two front wheels, as well as part of the trim on my rear passenger-side tire, popped completely off of the vehicle while driving through a typical rain storm in Central Florida. That is a total of three pieces ejected during the normal course of driving. Part of the trim on the driver's side was protruding, but seems to have snapped back into place. There wasn't a lot of wind, visibility wasn't that poor. Other vehicles had slowed down, as did we, but it was not an abnormally strong storm from our observation. I didn't see any other vehicles we encountered shedding parts like I was. We didn't hydroplane at any point during the drive. The following day, Monday [XXX], I drove down the same road and retrieved the front passenger side piece of trim off of a sidewalk; I failed to locate the other two pieces. I believe this is a safety issue if parts of my vehicle can pop off during a simple rain storm, something that occurs nearly daily during the Summer where I live. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Description of the Problem: Component/System Failure: On [XXX], while using the Full Self-Driving (FSD) feature of my Tesla Model X, the vehicle experienced severe phantom braking and unexpectedly veered off the road near Rio Vista, Antioch, CA. The failure appears to be related to the FSD system, braking, and steering. The vehicle is currently in Tesla’s possession and available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Safety Risk: The malfunction put my safety and the safety of others at significant risk. The sudden phantom braking and veering off the road could have caused a serious accident. Fortunately, there were no immediate external damages or injuries, but the incident highlighted a critical safety failure. Reproduction/Confirmation: The problem has not been reproduced or confirmed by an independent service center. Tesla has had the vehicle for over three weeks, claiming to conduct a diagnostic check, but has not communicated any findings. Inspection: The vehicle has been inspected by Tesla, but no results have been shared. No inspections have been conducted by the police or insurance representatives as there was no collision or external damage. Warning Lamps/Messages: There were no warning lamps, messages, or other symptoms prior to the failure. The incident occurred suddenly and without prior indication of a malfunction. Summary: The incident highlights a severe malfunction in the Full Self-Driving system of my Tesla Model X, posing significant safety risks. Tesla’s lack of communication and failure to provide a loaner vehicle during the extended diagnostic period is unacceptable. I am requesting NHTSA’s assistance in addressing this safety concern and ensuring a thorough investigation.

I just had a forth occurence of the "safety restraint system error" message on my Tesla. I say forth, because the three times previous, I had to go into Tesla to have them "fix" the issue, only for it now, to happen again for the 4th time. I don't think this is a small issue, and you guys need to know about it. Not sure, this is just faulty service teams, or inexperience, or. they are just failing to fix it properly. But given that the messaging has to do with seatbelts and/or air bags, I think this is pretty important.

My Tesla vehicle is equipped with a yoke (instead of a steering wheel), and a small button for the horn on it. Last week while making a (legal) u-turn, another vehicle suddenly entered my lane. I tried to honk the horn to alert the driver, but given the awkward position of the yoke (in the middle of the u-turn) and off-center placement of the horn button, my hands could not find the horn button and I was unable to honk the horn in time. I came a few inches away from hitting the vehicle and sustaining thousands of dollars in damages. The placement of the horn button on the yoke is a serious safety issue, especially in such situations. I would like Tesla to replace it with a standard steering wheel with a horn in the middle.

Placing the turn signal 'buttons' on the steering wheel makes them impossible to use when the wheel is not centered. While driving parking lots and roads with immediate left/right turns and or intersections it is impossible properly signal while driving this vehicle in it's current condition. By not being able to signal, it increases the likelihood of a collision.