2018 THOR MOTOR COACH ACE Complaints

The contact owns a 2018 Thor Ace RV. The contact stated that while driving 70 MPH, the vehicle suddenly veered to the right and the driver was no longer able to properly steer the vehicle. A mobile mechanic was called to the location and diagnosed that the front passenger’s side wheel bearing had failed and needed to be replaced. The mechanic stated that the wheel bearing failure was due to insufficient lubrication within the wheel bearing. The front passenger’s side wheel bearing and spindle were replaced, and the vehicle was repaired. The vehicle was later taken to the local mechanic who discovered that the front driver’s side wheel bearing was also failing due to insufficient lubrication. The front driver's side wheel bearing was replaced, and the vehicle was repaired. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 13,500.

TL* THE CONTACT OWNS A 2018 THOR ACE MOTOR HOME. THE CONTACT STATED THAT THE WINDSHIELD FLUID SPRAYER DID NOT SPRAY THE FLUID HIGH ENOUGH TO CLEAN THE ENTIRE WINDSHIELD. THE FAILURE CAUSED A BUILD-UP OF DEBRIS ON THE WINDSHIELD. THE VEHICLE WAS TAKEN TO CAMPING WORLD OF BAKERSFIELD (888-409-0053, LOCATED AT 5500 WIBLE RD, BAKERSFIELD, CA 93313) WHERE THE LINES WERE CHECKED TO MAKE SURE THEY WERE NOT CLOGGED. THE TECHNICIAN ALSO CHANGED THE WIPER BLADES, BUT THE FAILURE RECURRED. THE TECHNICIAN TOOK A PICTURE OF THE POSITION OF THE SPRAYER AND SENT IT TO THE MANUFACTURER. THE MANUFACTURER STATED THAT A MODIFICATION MAY BE A SOLUTION, BUT COULD NOT RECOMMEND IT DUE TO LIABILITY CONCERNS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 300. *TR*JB

TL* THE CONTACT OWNS A 2018 THOR ACE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WAS EXTREMELY LOOSE, THE AUXILIARY BATTERY OVERHEATED, AND THE VEHICLE DECELERATED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. UPON OPENING THE HOOD, THE CONTACT NOTICED ACID EMERGING FROM THE AUXILIARY BATTERY. THE VEHICLE WAS TAKEN TO CAMPING WORLD OF ALBUQUERQUE (14303 CENTRAL AVE NW, ALBUQUERQUE, NM 87121 (888) 630-8978) WHERE IT WAS DIAGNOSED THAT THE STABILIZER FOR THE FRONT AND REAR NEEDED TO BE REPLACED ALONG WITH THE AUXILIARY BATTERY. THE CONTACT STATED THAT THE VEHICLE WAS AT THE DEALER AWAITING REPAIRS, BUT WAS INFORMED THAT HE WOULD HAVE TO PURCHASE THE STABILIZER PARTS. THE THOR MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO CALL THE FORD MANUFACTURER. THE CONTACT CALLED THE FORD MANUFACTURER AND WAS INFORMED THAT ONCE THOR MADE MODIFICATIONS, THE FORD WARRANTY WAS VOID. THE FAILURE MILEAGE WAS 2,300. *TT *JS

UNDERRATED CIRCUIT BREAKER, 15 AMP VICE 20 AMP, RATING FOR REAR AIR CONDITIONER. FORWARD AIR CONDITIONER, SAME MODEL AND SIZE, HAS CORRECT 20 AMP CIRCUIT BREAKER. OVERRATED FUSE D8, 20 AMP VICE 15 AMP, ON CEILING LIGHTS. THIS WAS FOUND WHILE STATIONARY TROUBLESHOOTING A WATER LEAK. I DECIDED TO SEE WHAT SPARE FUSES I MAY NEED AND I NOTED THESE DISCREPANCIES.