THOR MOTOR COACH Complaints

TL* THE CONTACT OWNS A 2017 THOR MIRAMAR. THE CONTACT STATED THAT THE GEAR SHIFT SELECTOR ERRONEOUSLY INDICATED THAT THE VEHICLE WAS IN A GEAR. THE CONTACT WAS UNCERTAIN AS TO WHICH GEAR THE VEHICLE WAS ACTUALLY IN AT THE TIME. ADDITIONALLY, THERE WAS MOLD CONTAMINATION DUE TO A LEAK IN THE ROOF, SIDE WALLS, AND CEILING THAT CAUSED WATER TO LEAK ONTO THE FLOOR. AFTER SEVERAL ATTEMPTS TO HAVE THE RV REPAIRED AT LA MESA RV CENTER SANFORD (LOCATED AT 4441 ORANGE BLVD, SANFORD, FL 32771, (833) 891-7134), THE RV WAS SHIPPED TO THE THOR MANUFACTURER TO BE REPAIRED. THE CONTACT WAS INFORMED THAT THE SIDE WALL WAS CUT TOO LARGE WHERE THE HEAT RETURN WAS LOCATED, WHICH CAUSED THE SEAL TO BECOME INEFFECTIVE. SEVERAL MOLD TESTS PROVED POSITIVE FOR MOLD. ADDITIONALLY, THE ROOF FAN ENCLOSURE ALSO ALLOWED WATER TO ENTER THE CABIN OF THE RV. THE CONTACT STATED THAT THE MANUFACTURER WAS IN THE PROCESS OF RETURNING THE RV; HOWEVER, THE MOLD FAILURE WAS NOT PROPERLY ADDRESSED. THE MANUFACTURER WAS NOTIFIED OF THE CONTACT'S CONCERNS. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.

TL* THE CONTACT OWNS A 2017 THOR MIRAMAR 34.4. WHILE DRIVING 60 MPH, THE ALUMINUM SKIN ON THE COMPARTMENT DOOR ATTACHED TO THE OUTDOOR KITCHEN DETACHED FROM THE VEHICLE, FOLLOWED BY THE ACTUAL DOOR. THE CONTACT PULLED THE RV OVER, DROVE TO A SERVICE STATION, AND USED DUCT TAPE TO COVER THE PARTS OF THE VEHICLE THAT DETACHED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE'S WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.*DT *AS

TL* THE CONTACT OWNS A 2016 THOR CHALLENGER RV. WHILE DRIVING VARIOUS SPEEDS, THE PASSENGER SIDE WINDSHIELD WIPER LINKAGE WAS LOOSE AND BECAME LOCKED WITH THE DRIVER'S SIDE WIPER. THE FAILURE OBSTRUCTED THE CONTACT'S VIEW. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED CAMPING WORLD OF TAMPA (4811 MCINTOSH RD, DOVER, FL 33527, (888) 851-2832), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE. *DT*JB

WATER LEAKS MIGRATING INTO CHASSIS ELECTRICAL SYSTEM AND A MOLD CREATING HAZARD. FUEL FILL SYSTEM LEAKS POSSIBLY INTO COACH AREA WITH THE POTENTIAL OF A FIRE HAZARD. FUEL FILL WHEN STATIONARY. WATER LEAK WHEN PARKED OR MOVING.

2018 THOR AXIS. CONSUMER WRITES IN REGARDS TO DEFECTIVE WINDSHIELD WIPERS. *LD THE CONSUMER STATED THE WIPER ON THE DRIVER SIDE WAS NOT LONG ENOUGH TO COVER THE PROPER DISTANCE ACROSS THE WINDSHIELD. THE POST ON THE EITHER SIDE OF THE WINDSHIELD OBSTRUCTS THE DRIVER'S VIEW WHEN TURNING. *JS

WHILE STATIONARY AND ENGINE COOL, I STARTED THE MOTOR COACH AND WHEN I STEPPED OUTSIDE I NOTICED THE SMELL OF DIESEL FUEL. UPON INVESTIGATION, IT WAS REVEALED THAT FLEETGUARD FUEL FILTER (RESIN CONSTRUCTION) MODEL FF63009 HAD A HAIR LINE CRACK IN THE SIDE OF THE HOUSING. A FINE SPRAY OF RAW FUEL WAS SPRAYING DIRECTLY ONTO THE DIESEL PARTICULATE FILTER (DPF). THE DPF WHEN IN REGENERATION MODE CAN REACH TEMPERATURES OF UP TO 500 DEGREE F. FORTUNATELY, THE EXHAUST SYSTEM WAS COLD AT START UP, BUT HAD IT BEEN IN RUNNING FOR A WHILE AND WENT INTO IN REGENERATION MODE, A FIRE COULD HAVE RESULTED CONSIDERING THE FINE MIST THAT WAS BEING SPRAYED ONTO THE EXHAUST. I IMMEDIATELY REMOVE AND REPLACED THE FILTER THE NEXT DAY. UNFORTIONATELY I DID NOT RETAIN THE DEFECTIVE FILTER. I UNDERSTAND THERE WAS A SIMILAR RECALL (QRMA FTDM-9M5HB6) BUT WAS NOT FOR A SPLIT IN THE SIDE OF THE HOUSING.

TL* THE CONTACT OWNS A 2018 THOR OUTLAW 37RB. THE CONTACT STATED THAT THE BODY OF THE VEHICLE SEPARATED FROM THE FLOOR OF THE CHASSIS. ADDITIONALLY, THERE WERE CRACKS ON THE CENTER REAR AND BOTH SIDES OF THE FRONT AND REAR OF THE VEHICLE. THE CONTACT CALLED CAMPING WORLD OF SYRACUSE AT 888-803-3193 (LOCATED AT 7030 INTERSTATE ISLAND RD, SYRACUSE, NY 13209) AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS A KNOWN FAILURE THAT THE MANUFACTURER WAS ATTEMPTING TO RESOLVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. *DT *DT*JB CONSUMER STATED CHASSIS IS A F26 AND IS NOT A F53 AS PER VIN# OR BROCHURE. STRUCTURAL DAMAGE FRONT PASSENGER SIDE (TEMPORARY FIX HAS NOW FAILED) I HAVE A 1' GAP BETWEEN THE FLOOR AND WALL. THE WALL HAD DROPPED 1', BUT WAS PUSHED UP BY RTS (TRUCK SHOP)(GAP HAS REAPPEARED AND IS WORSE) FRONT DRIVERS SIDE (WALL IS DROPPING AND WRACKING) REAR DRIVERS SIDE (CRACKED AND WRACKING) REAR PASSENGER SIDE (CRACKED AND WRACKING) REAR CENTER TOP (ABOVE RAMP) (CRACK AND ROOF DAMAGE) REAR ROOF DAMAGE, INCLUDING OPEN CAULK AND CRACKS TO CAULK (LEAKING) THOR WILL NOT ALLOW ME TO PATCH THIS. MOVEMENT KITCHEN CABINET TO WALL SEPARATION IS BEING NOTED FROM THE WALL SEPARATION SCREWS ARE COMING OUT OF SLIDING DOOR BETWEEN BEDROOM AND GARAGE, CAUSED BY WRACKING OF REAR OF RV. REAR OF RV SHAKES. SCREWS ARE COMING OUT OF STEP/FLOOR AREA OF GARAGE, CAUSED BY WRACKING OF WALLS OF THE REAR OF THE RV THE DASH IS VIBRATING SO BAD THAT WIRES HAVE HAD TO BE RECONNECTED HAS CUT THE VINYL IN THE DASH FROM MOVEMENT, GPS HAS STOPPED WORKING, RADIO WILL NOT WORK. IS SO BAD. MICROWAVE SHAKES AND OPENS DOOR GOING DOWN THE ROAD. THERE ARE NUMEROUS PROBLEMS WITH VEHICLE TO NAME ALL. PLEASE SEE ATTACHMENT.*JB

TRAVELING 70 MPH ON INTERSTATE WHEN MOTORHOME COMPLETELY SHUT DOWN. ENGINE DIED, NO POWER STEERING, NO POWER BRAKES, NO TURN SIGNALS, NO HAZARD LIGHTS. ONLY LUCKY TRAFFIC DIDN'T SLOW OR COME TO COMPLETE STOP BECAUSE IT TOOK EVERYTHING I HAD TO STEER TO ROADSIDE AND HAD HALF MILE TO STOP. TOWED TO CLOSEST SERVICE CENTER THAT DISCOVERED CHASSIS BATTERY DISCONNECT FAILED. RESEARCHED PROBLEM AND DISCOVERED MANY OTHERS HAD SAME PROBLEM. I LIVE IN COLORADO AND IF THIS HAD HAPPENED ON MOUNTAIN PASS THE OUTCOME WOULD NOT HAVE BEEN THE SAME!!! I SEARCHED RECALLS FOR MY VIN AND COULD NOT BELIEVE IT WAS NOT ON RECALL LIST. DURING MY RESEARCH, MANY POSTS ON RV FORUMS STATED THEY FILED A COMPLAINT WITH NHTSA. WHAT HAS BECOME OF ALL THESE COMPLAINTS?!? WHAT IS THE CURRENT STATUS OF THIS ISSUE/INVESTIGATION?

MOTORHOME WAS DELIVERED WITH THE DRIVER SIDE (DS) ONLY RAISING TO APPROX 45*, CENTER OF DRIVER'S VIEW. DEALER DID NOT HAVE A FIX. ANY ADJUSTMENT TO RAISE THE ARM CAUSE THE ARMS TO COLLIDE AND JAM. VERY DANGEROUS CONDITION AND COMMON TO THE AXIS/VEGAS LINE BY READER RESPONSES IN ONLINE FORUM. *AS *TR

DOOR LOCK FAILED. I WAS LOCKED IN MY RV. DOOR WOULD NOT OPEN FROM INSDE OR OUTSIDE.