THOR MOTOR COACH Complaints

LEFT SIDE SUPPORT AWNING BRACKET (SOLERA) NEVER MECHANICALLY FASTENED TO THE COACH EXCEPT FOR TOP TWO SCREWS. NO SCREWS ON BOTTOM OF BRACKET. TRAVELING IN MOTION ON INTERSTATE WHEN SOLERA LEFT HAND SIDE AWNING SUPPORT RIPPED OFF COACH NARROWLY MISSING VEHICLES TRAVELING BEHIND US. COULD HAVE EASILY KILLED PEOPLE TRAVELING BEHIND US. CONTACTING THOR AND MOTOR HOME SPECIALISTS.

FOUND REAR SWAY BAR BRACKET UPPER BOLT MISSING, BRACKET LOOSE AND BUSHING OUT OF PLACE. NO MODIFICATIONS HAVE BEEN MADE TO SWAY BAR, AXLE OR CHASSIS. THIS CONDITION WAS FOUND WHILE PREPARING THE VEHICLE FOR WINTER STORAGE. IT WAS NOT NOTICED DURING ANY INSPECTION DURING THE SUMMER. VEHICLE HAS APPROXIMATELY 5690 MILES ON IT. UNKNOWN MILEAGE WHEN CONDITION OCCURRED.

I AM NOT THE OWNER OF THIS VEHICLE . JUST RV TECH DOING PREP FOR DELIVERY MULTIPLE OPD FAILURES . ARMEBE ASME LP TANK(S) ON MOTORHOMES.. I PERSONALLY HAVE SEEN AT LEAST A DOZEN FAILURES. OUR FILLING EQUIPMENT HAS BEEN CHECKED AND IS UP TO DATE . I'M MASTER CERTIFIED RV TECH. LICENSED TO PUMP AND SERVICE LP IN THE STATE OF FLORIDA. I WAS TOLD TO FILL THE "OLD FASHIONED WAY". NOT TO USE OPD. THIS HAS BEEN GOING ON SINCE 2014 . I ALWAYS TEST OPD ON NEW TANKS . NO PROBLEM WITH MANCHESTER OR COMMON TRAVEL TRAILER TANKS. ONLY THE ARMEBE TANKS. THE OPD IS AN IMPORTANT APPURTENANCE ON PROPANE CYLINDERS. IN SECTION 5.7.3 OF NFPA 58 WE HAVE THE REQUIREMENTS FOR OPD'S INCLUDING FUNCTIONALITY UNDER ANSI/UL 2227 AND FOR CYLINDERS TO RETROACTIVELY HAVE THESE DEVICES IF THEY ARE TO BE FILLED. I WOULD SUGGEST CONTACTING THE DEPARTMENT OF TRANSPORTATION OR THE CONSUMER SAFETY BOARD IF YOU BELIEVE THERE IS AN ISSUE WITH CYLINDERS IN SERVICE. NFPA PUBLISHES SAFETY STANDARDS BUT DOES NOT ENFORCE THEM OR REGULATE THE INDUSTRY. THE PICTURES ARE ALL SOME OF THE TANKS THAT FAILED. I WAS TOLD BY AN EXECUTIVE IN THE RV INDUSTRY THAT ALL IT WILL TAKE IS SOMEONE NOT PAYING ATTENTION DURING THE FILLING PROCESS AND YOU COULD HAVE A POTENTIAL BOMB !!

TL* THE CONTACT OWNS A 2016 THOR AXIS. WHILE TRAVELING DURING INCLEMENT WEATHER CONDITIONS, THE WINDOWS HAD EXCESSIVE FOG AND THE DEFROSTER FAILED. THE CONTACT EXPERIENCED POOR VISIBILITY DUE TO THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V530000 (VISIBILITY). THE CONTACT HAD BEEN WAITING FOR THE PART TO SCHEDULE THE RECALL REPAIR APPOINTMENT FOR LONGER THAN TWO WEEKS. THE MANUFACTURER WAS UNABLE TO PROVIDE A DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.

TL* THE CONTACT OWNS A 2015 THOR HURRICANE. THE CONTACT STATED THAT THERE WERE PROGRESSING FAILURES WITH AN ELECTRICAL CURRENT FLOWING THROUGH THE MOTOR HOME. THE CURRENT IMPACTED THE METAL COMPONENTS IN THE VEHICLE AND CAUSED A SHOCK. THE CONTACT EXPERIENCED THE FAILURE WHILE AT A CAMPGROUND ELECTRICAL STATION AND WITH THE HOME ELECTRICAL PORT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE AWNING DID NOT RETRACT PROPERLY, CAUSING THE CONTACT TO MAKE A MANUAL ADJUSTMENT DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 6,100.

BED OVER CAB COMES DOWN ON IT"S OWN ELECTRIC JACKS COME ON WHILE DRIVING,FRONT WHEELS MAKE LOUD NOISE ALL THE TIME. ALL THIS AND ONLY 2 WEEKS OLD.GOT IT 7/16/15

TL* THE CONTACT OWNS A 2015 THOR MIRAMAR. WHILE MAKING A RIGHT TURN, THE CONTACT HEARD AN ABNORMAL NOISE NEAR THE FRONT END ON THE DRIVER SIDE. THE CONTACT OBSERVED THAT THE FRONT DRIVER SIDE WHEEL WAS TILTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE NUT THAT HOLDS THE WHEEL TO THE AXLE DETACHED FROM THE VEHICLE. IN ADDITION, THE OUTER BEARING WAS FRACTURED. AS A RESULT, THE SPINDLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,500.

UPON DRIVING NOTICED A BURNING SMELL FORM UNDERNEATH MOTORHOME. OPENED SIDE COMPARTMENT TO FIND MELTING, BURNING PLASTIC INSIDE DRIPPING ONTO UNPROTECTED UN SHIELDED EXHAUST SYSTEM. IF ANYTHING WAS STORED INSIDE THIS COMPARTMENT IT WOULD OF FUELED A MUCH LARGER MORE DANGEROUS FIRE.

TL* THE CONTACT OWNS A 2010 THOR WINDSPORT. THE CONTACT HEARD A POPPING NOISE AND THE VEHICLE SUDDENLY LOST POWER. THE CONTACT INDICATED THAT THE INSTRUMENT PANEL GAUGES SHUT OFF WHILE THE ENGINE WAS STILL RUNNING. THE CONTACT TURNED THE KEY AND THE VEHICLE WAS NOT ABLE TO BE RESTARTED DUE TO THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE AND REPAIR THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V265000 (ELECTRICAL SYSTEM) AND THE DEALER COMPLETED THE RECALL REPAIR. THE CONTACT WAS NOT NOTIFIED OF THE SAFETY RECALL. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 8/17/15*CN UPDATED 10/20/2017*CN

DRIVING OUR NEW 2015 THOR FOUR WINDS 26A MOTORHOME ON THE EXPRESSWAY - OVER 45-50 MPH --WAS ABSOLUTELY UNSAFE. THE MOTORHOME WAS ALL OVER THE ROAD. MY HUSBAND AND I HAD TO KEEP A "DEATH GRIP" ON THE STEERING WHEEL IN ORDER TO TRY TO KEEP THE MOTORHOME ON THE ROAD! WE LIKENED IT TO STEERING A LARGE RUBBER BALL (SWAYING WITH A MAJOR AMT OF PLAY IN THE STEERING WHEEL). AFTER ANOTHER ISSUE WITH A LEAK IN OUR ENGINE COMPARTMENT WHICH CAUSED FORD TO TOW THE MOTORHOME TO A FORD LG TRUCK DEALER; WE HAD THE FORD CHASIS ALIGNED -- HOPING THAT IT WOULD ALLEVIATE THE SWAYING AND STEERING ISSUE. IT DID NOT. AFTER CONTACTING THOR, WE HAD A MORE EXTENSIVE ALIGNMENT DONE AT ANOTHER FORD LG TRUCK DEALER, AT THOR'S RECOMMENDATION -- WHICH HELPED A BIT, BUT WE STILL EXPERIENCED SWAYING, BUT COULD NOW DRIVE AT 55 MPH UNTIL IT WAS UNSAFE. CURRENTLY, WE HAVE A PART ON ORDER WITH CAMPING WORLD IN NEW PORT RICHEY, FL THAT IS SUPPOSED TO FIX THE PROBLEM WITH THE SUSPENSION AND SWAY. WE INTEND TO SUBMIT ALL OF OUR BILLS TO THOR FOR REIMBURSEMENT DUE TO THIS ISSUE. I'LL TRY TO PROVIDE AN UPDATE TO THIS POSTING, IF THAT'S AT ALL POSSIBLE. (EXPECTING TO HAVE RESULTS BY JUNE 15, 2015). ADDITIONALLY, FORD & THOR ARE AWARE OF THE ISSUES WE'VE BEEN HAVING WITH THE SUSPENSION AND STEERING! (ADDITIONALLY, TWO OF THE OUT SIDE COMPARTMENTS OF THE MOTORHOME ARE LEAKING). WE INTEND TO HAVE THESE FIXED AS WELL AT CAMPING WORLD NEXT WEEK.