THOR Complaints

DT: THE CONSUMER STATES HE IS HAVING ISSUES WITH TIRES BLOWING OUT . THE FIRST TIME WAS THREE YEARS AGO AND JUST RECENTLY THE CONSUMER HAD ANOTHER TWO TIRES BLOWOUT. THE FIRST TWO TIRES WERE LOAD RANGE C BY CARLISLE TIRES. THE SECOND TWO TIRES WERE LOAD RANGE D TIRES BY CARLISLE. CONSUMER STATED THAT HE WAS HAVING COMPLETE BLOWOUTS ON THESE TIRES. THE CONSUMER HAS TALKED TO THE MANUFACTURER WHO TOLD HIM THAT HE WAS STORING THE TIRES IMPROPERLY. THE MANUFACTURER TOLD THE OWNER TO JACK UP THE TRAILER AND ROTATE THE TIRES ONCE A MONTH. CONSUMER HAS ALSO TALKED TO THE DEALERSHIP AND WAS INFORMED THAT THERE WERE NOT ANY GOOD TRAILER TIRES THESE DAYS. THE SPEEDS WERE BETWEEN 60-65. THE TIRES BLEW WHILE PULLING THE TRAILER. DISCOUNT TIRES WANTED TO PUT MOUNT LOAD RANGE E ON THE SAME RIMS. ACCORDING TO THE CARLISLE REPRESENTATIVE THE LOAD RANGE E TIRES SHOULD NOT BE MOUNTED ON 15 INCH RIMS THAT ARE FIVE LUGGED. THE OWNER TOLD THIS TO THE DISCOUNT TIRES COMPANY AND THEY SAID THAT THEY HAD NEVER HEARD OF THAT BEFORE, BUT THEY DID GO AHEAD AND ORDER THE TIRES THAT THE CONSUMER WANTED. DISCOUNT TIRE HAS BEEN VERY HELPFUL TO THE CONSUMER CONCERNING HIS TIRE ISSUE. CARLISLE HAS NOT BEEN HELPFUL TO THE CONSUMER AND HAS A POOR QUALITY OF TIRE. THE CONSUMER HAS BOUGHT A DIFFERENT BRAND OF TIRE AND CHANGED TO A PLY, NON RADIAL TIRE. THE LOCATION WAS ON THE RIGHT REAR, SECOND ONE WAS THE LEFT FRONT, THIRD WAS RIGHT FRONT AND THE FOURTH TIRE WAS THE LEFT FRONT. THE TIRE LINE IS ST 225/75R15 C, THE SECOND LINE IS ST 225/ D. THE IS NOT ANY INFORMATION ON THE MAILING ADDRESS ON THE VEHICLE DEALERSHIP OR PHONE NUMBER.*AK

THE CARLISLE TIRES ST225/75R15 ON MY 2003 WANDERER R.V. ARE FAILING AROUND THE RIM. THE DEALER, WESTERN R.V. IN HANFORD, CA. ADVISED ME THAT THEY HAVE BEEN IN CONTACT WITH THOR, THE TRAILER MANUFACTURER AND CARLISLE, NEITHER ARE COOPERATING WITH THIS PROBLEM. WESTERN R.V. HAS ADVISED ME THAT THEY HAVE HAD NUMEROUS BLOWOUTS WITH THESE TIRES, RE[PORTED BY THEIR CUSTOMERS. THIS INFORMATION STILL STILL REVEIVES STONEWALLING FROM CARLISLE AND THOR. A GOOGLE SEARCH OF TIRE BLOWOUT CARLISLE, REVEALED THAT THIS IS A NATION WIDE PROBLEM, WITH MANY HORROR STORIES OF FAMILIES HAVING HIGHWAY BLOWOUTS ON THEIR R.V.'S ON HIGHWAYS. ALTHOUGH I HAVE NOT YET HAD A BLOWOUT, THE ENTIRE AREA WHERE THE TIRE MEETS THE RIM, HAS BEEN BEADING, SINCE MY FIRST TRIP HOME WITH THIS TRAILER. I AM VERY CONCERNED FOR TEH SAFETY OF MY VEHICLE AND THE MANUFACTURERS SEEM UNINTERESTED.*AK

THE INNER BLACK SEAL ON THE DUAL PANE WINDOWS HAD COME LOOSE ON SIX WINDOWS. *SC THE PASSENGER SIDE WINDOW WAS COMING DOWN FROM THE TOP 2 1/8" AND THE BOTTOM HAS COME UP 3 1/4" CAUSING A VIEWING PROBLEM WHILE TRAVELING. LIVING ROOM WINDOW CAME APART AT THE TOP CORNER. THE DRIVERS SIDE WINDOW BETWEEN THE WINDSHIELD AND THE DRIVERS DOOR HAD A 1/4" SLIT IN IT. *TC

I HAVE A 31' EXTREME TOY HAULER TRAILER THAT IS EQUIPPED WITH CARLISLE ST TYPE TIRES FROM THE MANUFACTURER. WITH LESS THAN 1500 MILES, I 3 OF THESE TIRES FAILED. ON THE FIRST OCCURRENCE, A BELT SLIPPED AND THE TIRE DEVELOPED A SIDEWALL BULGE. THE TRAILER MANUFACTURER REPLACED THE TIRE WITH A NEW CARLISLE ST. LESS THAN 300 MILES LATER ANOTHER CARLISLE ST TIRE DEVELOPED A SIDE BULGE AND THEN BLEW THE SIDEWALL. CARLISLE WOULD NOT REPLACE THE TIRE, BUT GAVE ME CREDIT TOWARD THE PURCHASE OF YET ANOTHER ST TIRE. WELL, 3 DAYS AGO AND ANOTHER 200 MILES, MY THIRD ST TIRE FAILED. THIS TIME IT WAS A TOTAL DISASTER WITH THE TREAD COMPLETELY SEPARATING FROM THE TIRE. IT NOT ONLY BLEW, IT DAMAGED THE TRAILER. I HAVE ASKED CARLISLE TO COMPLETELY REPLACE ALL SIX TIRES, BECAUSE I AM CONCERNED FOR THE SAFETY OF MY FAMILY AND OTHERS IF ANOTHER TIRE SHOULD FAIL. THEY FLAT OUT REFUSED, AND TOLD ME THEY WOULD ONLY CREDIT ME AS THE TIRE FAIL. SOUNDS LIKE CARLISLE WOULD RATHER DEAL WITH A LAWSUIT IN THE FUTURE WHEN SOMEONE IS SERIOUSLY HARMED DUE TO THEIR POOR TIRE QUALITY RATHER THEN REPLACE THE DEFECTIVE TIRES NOW. *AK

TIRE FAILURE: TIRE TREAD SEPERATED FROM TIRE WHILE MOVING AT NOMINAL HIGHWAY SPEED. OTHER TIRE INCIDENT 7/18/04, SOLD AS NEW, HAD BEEN REPAIRED AT LEAST TWICE BEFORE. OTHER PROBLEM, PROPANE GAS WATER HEATER DEFECTIVE.

WHEN SEARCHING FOR "LEXUS" UNDER MAKE, YOU ARE NOT ABLE TO SELECT LEXUS....IT IS MISSING FROM YOUR SITE.

RE DEFECTIVE 1999 CHATEAU MODEL 291 TRAVEL TRAILER. BF THE CONSUMER HAS EXPERIENCED 5 TIRE BLOWOUTS ON THE TRAILER. THESE BLOWOUTS HAVE CAUSED DAMAGE TO THE TRAILER. THE PROPANE SENSOR NEVER WORKED PROPERLY. THE BRAKE CONTROL WAS WIRED INCORRECTLY. *NM

DUE TO THE HURRICANE FRANCES CONSUMER HAD TO UNPLUG THE TRAILER, AND WITHOUT ANY REASON THE SAMSUM MODEL MR5491G, SERIAL# 71T9N900143N CAUGHT ON FIRE BY ITSELF. MANUFACTURER'S TELEPHONE NUMBER 1-800 932-3287 WHICH WAS INCLUDED IN THE MANUAL WAS DISCONNECTED. *AK

I EXPERIENCED TWO TIRE BLOWOUTS WITHIN 200 MILES OF EACH OTHER WITH FIRESTONE STEELTEX TIRES. THE TIRE SIZE IS LT225/75R16, LOAD RANGE E. EACH TIRE HAD OVER 3/8'S OF AN INCH OF TREAD LEFT. THE MILEAGE ON THE TIRES WAS APPROXIMATELY 29,500. BOTH BLOWOUTS WERE THE INNER TIRE OF A DUAL REAR SET. THE VEHICLE INVOLVED IS A 1998 DUTCHMEN CLASS C MOTORHOME ON A FORD SUPER DUTY VAN CHASSIS. THE FIRST BLOWOUT WAS VERY EXPLOSIVE AND VIOLENT. THE EXPLOSION LIFTED THE REAR OF THE MOTORHOME AND CAUSED A MOMENT OF UNCONTROLLABLE SLIDING. THE BLOWOUT OCCURRED AT ABOUT 75 MPH. IT WAS A COMPLETE TREAD SEPARATION. THIS BLOWOUT ALSO DAMAGED THE EXHAUST SYSTEM AND UNDERCARRIAGE OF THE VEHICLE. ON THE RETURN TRIP HOME, ABOUT 200 MILES LATER, THE OTHER INSIDE REAR TIRE BLEW. THIS BLOWOUT WAS MUCH TAMER. IT WAS A SIDEWALL SPLIT AND THE TREAD REMAINED ATTACHED. THIS BLOWOUT OCCURRED AT 65 MPH. NO ADDITIONAL DAMAGE TO THE MOTORHOME OCCURRED AND MANUVERABILITY OF THE VEHICLE WAS NOT COMPROMISED. THE AIR PRESSURE AT THE BEGINNING OF THE TRIP WAS CHECKED - 65 FRONT, 75 REAR. BEFORE RETURNING FOR HOME, THE PRESSURE WAS CHECKED AGAIN - 65 FRONT, 75 REAR. *NM

CONSUMER RECEIVED A RECALL LETTER ON THE SAMSUM MICROWAVE. DEALER INDICATED THE NEED TO BRING THE VEHICLE, LEAVE IT, AND THEY WILL CALL BACK WHEN IT WOULD BE READY. CONSUMER HAD TO DRIVE OVER 250 MILES ROUND TRIP. WHO SHOULD PAY FOR HOTEL/FOOD WHILE CONSUMER WAS WAITING FOR VEHICLE RECALL REPAIRS. *AK