THOR Complaints

CONSUMER RECEIVED A RECALL LETTER FROM THE MANUFACTURER ON THE SAMSUN MICROWAVE OVEN MODEL MR5493G01 IN OCTOBER. CONSUMER CALLED SEVERAL PHONE NUMBERS, ONE OF THEM WAS 1-866-461-2289. THE PERSON WHO ANSWERED THE PHONE INDICATED THAT THEY DID NOT HAVE A TECHNICIAN AVAILABLE. CONSUMER WAS TOLD TO BRING THE VEHICLE TO THE SITE, AND PROMISED TO CALL CONSUMER WHEN VEHICLE WAS READY.*AK

THE CONSUMER HAD AN APPOINTMENT TO HAVE THE MICROWAVE REPAIRED UNDER RECALL. UPON ARRIVAL AT DEALERSHIP, THE CONSUMER WAS INFORMED HIS MICROWAVE WAS NOT PART OF THE RECALL. SAMSUNG CONFIRMED THE RECALL AND PROVIDED THE CONSUMER WITH A ALTERNATE DEALERSHIP. DEALER TO REFUSE RECALL: TELETRON SERVICE CO. 4415 AURORA AVENUE SEATTLE WA 98103 206-633-0789. *JB

FAILURE OF TRAILER BRAKE SYSTEM CAUSED BY A SHORT CIRCUIT IN THE BRAKE WIRING.*MR THE WIRING WAS ROUTED TIGHT BETWEEN THE TRAILER FRAME AND A PANEL COVERING THE WATER TANK. INSTALLATION ON THE WIRE GRADUALLY WORE THREW AND CAUSED A SHORT CIRCUIT WHICH TOTALLY DISABLED THE TRAILER BRAKES. *PH *JB

1995 FOUR WINDS MOTORHOME WITH A 7.5LITER (460 C.I.D.) LEFT HAND CYLINDER HEAD REAR EXHAUST PORT TUBE HAS A LARGE CHUNK OUT OF IT CAUSING EXHAUST TO ESCAPE NOT ONLY INTO THE CABIN OF THE VEHICLE ALSO MAKING A VERY LOUD NOISE WHEN DRIVING. CONTACTED FORD DEALER AND DEALER MANAGER SAID THAT THEY COULD NOT DO ANYTHING ABOUT THE PROBLEM DUE TO THREE YEAR 36,000 YEAR WARRANTY.(NOTE: VEHICLE MILEAGE IS 25,614.80 ACTUAL) COULDN'T' TALK TO ANYONE ABOUT SERVICE MANAGE AT CENTER FORD IN LANSIING , MI NEED TO SPEAK TO A HIGHER LEVEL PERSON WHICH WOULD BE ENG. FORM FORD MOTOR COMPANY. THE SERVICE MANAGE WOULD NOT GIVE ANY NUMBERS TO ME IN ORDER FOR ME TO CONTACT THE RIGHT PERSON TO AT LEAST LOOK AT THE CYLINDER HEAD. *PH

IN UTAH, YESTERDAY ABOUT 5:30 P.M., HEADING TOWARDS SALT LAKE CITY IN I-80, ABOUT 10 MILES OUT OF COALVILLE, UTAH, THE FIRESTONE STEELTEX RADIAL R4S LT225/65 R16 M/S ON THE RIGHT OUTSIDE DUALLY OF OUR 1998 CHATEAU CLASS C MOTORHOME SUFFERED A TREAD SEPARATION. THE ENTIRE TREAD CAME OFF THE TIRE. WE CALLED A TIRE STORE IN SALT LAKE THAT RECOMMENDED WE LIMP TO THE NEXT TOWN, WHICH WE DID. ABOUT 2 MILES OUT OF COALVILLE THE TIRE BLEW OUT, WE WERE GOING ABOUT 35 MPH IN THE EMERGENCY LANE, SO NOTHING MAJOR HAPPENED, OUTSIDE OF SOME DAMAGE TO THE FENDER WELL. WE HAVE 5 MORE ON THIS VEHICLE JUST LIKE THIS. THEY NEED TO BE REPLACED BEFORE SOMETHING SERIOUS HAPPENS. THIS TIRE IS A HAZARD, AND NEED TO BE RECALLED. IF THIS HAD BEEN A FRONT TIRE, WE MIGHT HAVE BEEN DEAD. IT SHOULDN'T HAVE TO COME TO THAT. ESPECIALLY SINCE THIS TIRE IS THE WORKHORSE COUNTERPART TO THE WILDERNESS TIRES THAT HAVE KILLED SO MANY ALREADY.

FRAME AND CROSS MEMBERS HAVE CRACKED. MANUFACTURER HAS BEEN NOTIFIED. *AK THE TRAILER FRAME HAS MANY CRACKS, SOME OF WHICH YOU CAN SEE RIGHT THROUGH. THE WELDS HOLDING THE TOUNGUE WERE CRACKED AND THE OTHER MAJOR CRACKS WERE SEPARATED FROM THE FRAME. THE THOR TAHOE TT 28FBSS TRAILER HAS BEEN REPAIRED. *GJ

REPORTING REAR SPRING HANGER ON FIFTH WHEEL TRAILER HAS BROKEN FROM FRAME DUE TO A DEFECTIVE PART, ASKING NHTSA TO ASSIST IN THIS MATTER.PROVIDE ANY FURTHER INFORMATION.*AK

THE VEHICLE DEVELOPED A FRACTURE IN THE FIBERGLASS SKIN DUE TO IMPROPER INSTALLATION OF THE WATERHEATER ASSEMBLY, THE SCREWS HOLDING THE HEATER ASSEMBLY WERE SCREWED INTO THE THIN FIBERLASSS SKIN AND THE FOAM INSULATION BEYOND, THERE WAS NO METAL FRAME TO SUPPORT THE STRUCTURE. *MJS

THE TREAD ON THE INSIDE REAR PASSENGER SIDE TIRE SEPARATED AND CAME OFF THE TIRE, THE TREAD HIT THE EXHAUST PIPES AND PUSHED THEM INTO THE COMPARTMENT CONTAINING THE SEWAGE SYSTEM (FIRESTONE). NLM

VEHICLE EXPERIENCED WHEEL BOUNCING AND CONTROL PROBLEMS ON TWO OCCASIONS, FIRST TIME REPLACED SHOCKS, ON SECOND REPAIR FOUND LEAKING GREASE SEAL FROM WHEEL BEARINGS.