TIFFIN Complaints

/Users/karl/Desktop/Tiffin Dash Lights.df.pdf 12 Aug 2020 Ref VIN[XXX], Tiffin Motorhome 2017 Allegro 31 SA F225 Ford 228WB/22000GVWR 22.5TIRES or is it a F550? I see both F numbers in my documents. Subject: Instrument panel lights When driving this vehicle in good weather, sun or partly cloud day, I cannot see anything in the Instrument Cluster. This is quite difficult, dangerous, primarily as I cannot tell my speed much less the other instrument readings. I have the parking lights turned on and the Dimmer switch in the full upright position for maximum illumination. What can be done to correct this issue? [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I performed a visual inspection of my front and rear sway bar brackets since I had heard that bolts are coming loose within 1,5k - 3k miles on the 2021 F53 chassis. I found that the rear sway bar bushing bracket on the driver's side was broken, and the bushing was missing. It appears that the lower bolt on the bracket had fallen out or was never installed and consequently created undo force on the bracket causing it to break in half. I am replacing both of the brackets on the rear sway bar, bushings, bolts and nuts. In addition, I will be applying blue locktite threadlock and torquing bolts to 184 ft/lb as recommended in the manufacturers repair manual. This problem is a safety hazard due to excessive sway after bolts come loose. In addition, the parts falling off on the road is hazardous to vehicle passengers following behind. I am concerned since this seems to be a common problem based on blogs and Facebook posts from other Motorhome owners recently purchasing a motorhome on the new F53 chassis.

The contact owns a 2021 Tiffin Phaeton Motorhome. The contact stated that while driving at 65 MPH, the instrument cluster went black and was inoperable. The vehicle was taken to the dealer and diagnosed with loose wiring. The dealer repaired the vehicle on six separate occasions; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 6,000.

DEF sensor was faulty and could have caused vehicle to not exceed 5MPH. If it had happened on an interstate or other major highway, it would be a major safety concern! The DEF sensor had to be replaced. My understanding is that this can also be caused by surpassing the DEF fluid "shelf life" and, unlike diesel trucks, motorhomes are often stationary for extended periods. The failure was indicated by warning lights in the dash. If the DEF sensor goes bad in a motorhome, the engine should still perform until the sensor can be repaired or replaced. The 5MPH limitation is a SAFETY HAZARD!

All driver assist functions randomly shut down and start working again. It may work correctly all day and then the next day it might work for 30 minutes or an hour or not at all. It has been to Mercedes for this problem, I don't think they know how to fix it. Based on the number of people I read having the same problem. It might be related to computer hardware being hard to get, makes it hard to drive much distance when the system is designed to keep you from accidentally running into something and then it just shuts down.

RV was stored in an enclosed metal garage plugged into 50 amp service. Fire began in the basement compartment behind passengers seat where numerous electrical controllers are located such as; inverter, solar panel controller, awning controller, etc. Fire consumed the entire RV before fire department was able to extinguish the flames, building was also destroyed. Nobody was hurt or inside the RV although if someone was in the RV death or serious injury could have resulted. Manufacturer would not inspect the RV while it was sitting on site for 7 weeks but the Ocala Florida Fire Department inspected it (case 21-2941), building insurer ordered an independent investigation (NEFCO case 210914151). Also GEICO sent two investigators to inspect. All investigations confirmed the fire started in the basement where numerous electrical controllers are wired and mounted. RV was declared a total loss and had to be cut up to be safely removed from the property. No warnings or messages preceded the fire.

I HAVE A 2020 TIFFIN MOTORHOME W/360 ENGINE ON A FRIEGHTLINGER CHASSIS. SHORTLY AFTER PURCHASE, HAD LOUD GRINDING AND FLUID NOISE EVERY TIME I MADE LEFT OR RIGHT TURN. SOUNDS EXACTY LIKE A VEHICLE W/NO OR LOW STEERING FLUID. IN FREIGHLINE SHOP IN SACRAMENTO, CA FOR TWO MONTHS THEY CHANGED STEERING GEAR BOX TWICE AND ON THE THIRD TIME TOOK GEAR BOX OFF AGAIN TOOK GEAR OUT AND SENT BACK TO MFG. ALONG W/TECH. RETURNED W/GEAR SAME PROBLEM. CHANGED POWER STEERING PUMP AND ALL LINES AND FITTINGS---SAME I WAS TOLD TO PICK UP COACH AND THEY MAY GET BACK TO ME---NOT SO [XXX] OF FRIEGHTLINER HAS TOLD ME HE WOULD KEEP IN INFORMED [XXX] NEVER A CALL BACK. [XXX] OF SACRAMENTO [XXX] MGR WILL KNOW ALL THE WORK THAT WAS DONE AND IS STILL THE SAME AS THE DAY IT WENT TO THE SHOP. MY VIN [XXX] --ON LINE FORUMS BY BOBKATGIFTS, MAY 26 IN CHASSIS READS FREIGHTLINE VERY NOISY STEERING GEAR BOX. THEIR WERE OTHER COACHES IN SACRAMENTO SHOP THAT HAD SAME PROBLEM--FREIGHTLINE TELLS ME THEY JUST DONT HAVE A FIX. [XXX] TELLS ME NOT MY PROBLEM CALL [XXX] OF FREIGHTLINER [XXX]HE COULD CARE LESS SO I HAVE A 300,000 COACH THAT I HATE BUT CANT GET RID OF AND WOULD TAKE A GREAT LOSS ON SALE OR TRADE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2022 Tiffin Phaeton. The contact stated that the seat belt retractor failed to function properly. The vehicle was taken to a local dealer and was diagnosed with needing seat belts replaced. The manufacturer was informed of failure and was sending replacement parts for the repair. The failure mileage was approximately 3,000.

The contact owns a 2018 Tiffin Allegro Bus. The contact stated that while driving at various speeds, the vehicle would independently downshift as the Diesel Exhaust Fluid (DEF) warning light would illuminate. The manufacturer was notified of the failure and the contact was informed that they were aware of the failure; however, parts for the repair was unavailable. The vehicle had yet to be repaired. The failure mileage was approximately 8,000.

While heading on vacation April 2021 on Highway in California 58 to the 15 on-ramp we had a failure of the fuel filter bracket which caused the fuel filter to drag on the highway rendering the vehicle in operative and we were stranded on the side of a dangerous curve with vehicles transitioning from one Highway to another very close from what I understand we are not the only RV to have this problem where the bracket has broken off . This happened April 2021 it is now Sept 24th 2021 and we are being told manufacturer still has the part on backorder.