2009 TOYOTA CAMRY Complaints

MY 2009 TOYOTA CAMRY'S DASHBOARD IS STICKY AND MELTING. THERE IS NOT A WAY TO CLEAN THE DASHBOARD AS EVERYTHING STICKS.....INCLUDING DUST OR BUGS. THERE IS ALSO A GLARE THAT MAKES IT CHALLENGING TO DRIVE. TOYOTA WONT FIX THE PROBLEM.

I PURCHASED A NEW 2009 TOYOTA CAMRY SE, AFTER OWNING TEN TOYOTA VEHICLES SINCE 1978. I STILL OWN FOUR TODAY! I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS ISSUE IN ANOTHER CAR. IN 2014-2015 (ESTIMATED) MY ENTIRE DASH BOARD BECAME STICKY, AS IF I HAD POURED OIL ON IT. TODAY IT RELEASES A THICK STICKY RESIDUE ONTO THE FRONT WINDSHIELD WHEN PARKED IN THE SUN. THIS MAKES THE DASH IMPOSSIBLE TO WIPE... AS TOWELS, SPONGES, EVEN LEAVES, ETC., GET STUCK TO IT (SEE PICS). I CAN'T DRIVE MY CAR WITHOUT FIRST WIPING THE INSIDE OF THE WINDSHIELD EACH TIME IT IS PARKED IN THE SUN, OR THIS RESIDUE MAKES IT OPAQUE (SEE PICS...AFTER WIPING IT). THIS SITUATION IS EXACERBATED WHEN DRIVING TOWARDS THE SUN (SEE PICS) AND IS A SAFETY ISSUE!! I'M CONCERNED HOW THE DETERIORATED CONDITION OF MY DASH AFFECTS THE DEPLOYMENT OF THE PASSENGER AIRBAG OR IF IT STILL EVEN OPERATES CORRECTLY? ON 8/16/19, I DISCOVERED THAT TOYOTA EXTENDED ITS WARRANTY TO TEN YEARS FROM THE ORIGINAL PURCHASE DATE. MINE WAS 7/29/09...PUTTING ME ONLY TWO WEEKS OUT OF THEIR 10-YEAR WARRANTY COVERAGE. TOYOTA CORPORATE AND MY DEALERSHIP TOLD ME THEY COULD NOT OFFER ANY ASSISTANCE IN MY CASE ("1 DAY OR 1 MILE OVER WARRANTY AND WE WON'T HELP"). WHEN CHALLENGED, TOYOTA COULD NOT CONFIRM LETTERS WERE MAILED TO ALL AFFECTED OWNERS, ONLY THAT AN EFFORT WAS MADE TO SEND LETTERS TO SOME OWNERS IN 2015. MULTIPLE MODELS OVER SEVERAL YEARS ARE INVOLVED. I SPENT 8 HOURS ON THE PHONE APPEALING THEIR DECISION, WITHOUT SUCCESS. A NEW DASHBOARD COSTS $2600.00 (INSTALLED)!! I REPORTED THIS ISSUE HERE BECAUSE IT IS A MANUFACTURING/SAFETY ISSUE RESULTING FROM TOYOTA'S USE OF SUB PAR MATERIALS...LIKE DEFECTIVE WINDSHIELD WIPERS...IF YOU CAN'T SEE OUT OF YOUR WINDSHIELD AT FREEWAYS SPEEDS BECAUSE OF THE GLARE FROM YOUR DASHBOARD, OR THE RESIDUE STUCK ON YOUR WINDSHIELD...YOU ARE AT RISK OF AN ACCIDENT. PLEASE CONTACT ME IF YOU HAVE QUESTIONS?

TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD MELTED AND PRODUCED A STICKY SUBSTANCE THAT LEAKED ALL OVER THE COCKPIT. THE MELTED LIQUID REFLECTED OFF THE WINDSHIELD AND PRODUCED A BLINDING GLARE. THE VEHICLE WAS DRIVEN TO BUTLER TOYOTA OF MACON (4580 RIVERSIDE DR, MACON, GA 31210, (478) 345-8512), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MECHANICS REFUSED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 61,000.

FRONT OF DASHBOARD IS VERY STICKY, SPECIALLY WHEN IT GETS HOT OUTSIDE. IF I PLACE MY FINGER ON DASHBOARD SOME OF THE RUBBER COMES OFF OR EVEN LEAVES FINGER PRINTS.

ON MY VEHICLE, MY DASHBOARD HAS DEVELOPED A STICKY RESIDUR ON THE ENTIRE DASHBOARD. IT APPEARS THAT THE DASHBOARD HAS BEGAN TO MELT. IVE ATTEMPTED TO CLEAN, ETC WITH NO POSITIVE RESULTS. THIS STICKY RESIDUE HAS A SUBSTANTIAL GLARE EMITTING OFF IT THAT SOMETIMES INPAIRS MY VISIBILITY AND OFTEN TIMES CREATES A REFLECTION ON WINDSHIELD HINDERING VISION WHEN OOERATING VEHICLE. SECOND NOTE IS EVERY SENSE THIS HAS BEGAN AND GOTTEN WORSE MY CAR INTERIOR NOW HAS A DISTINCT SMELL. UNSURE WHAT THE SMELL IS BUT IT SMELLS LIKE AN ODOR OF A HOT PLASTIC MATERIAL. MY INTERIOR HAS BEEN DETAILED RRC AND THE SMELL WHEN NOT GO AWAY. I CONTACTED TOYOTA BECAUSE THERE HAS BEEN NUMEROUS LAWSUITS AND RECALLS IN THE PAST. I WAS TOYOTA WILL NOT FIX BECAUSE THE RECALL HAD EXPIRED. IF ITS CREATES UNSAFE DRIIVING CONDITIONS, HOW CAN THEY PUT AN EXPIRATION ON THE FIX. THE CONDITION OF DASHBOARD I BELIEVE WAS CREATED BY A DEFECTIVE DASHBOARD NOT MADE TO WITHSTAND HUMIDITY OR HEAT. TOYOTA KNOWS THIS IS A PROBLEMS, BUT REFUSES TO HELP LOYAL TOYOTA OWNERS, LIKE MYSELF. I AM VERY DISPLEASED WITH HOW THEY HANDLED THIS. IN THE PICTURE ATTACHED. THE SUN IS OVERHEAD, SO THE REFLECTION NOT BAD BUT STILL VISIBLE. LOOK AT BOTTOM OF WINDSHIELD AND YOU WILL SEE THE REFLECTION.

MELTING DASH: I PLACED THIS UNDER "AIR BAGS" BECAUSE THERE IS LEGITIMATE CONCERN FOR THEIR OPERATION UNDER THE DEFECTIVE DASH. ALSO, THE GLARE FROM THE SHININESS OF THE DASH IS A CONCERN. I PURCHASED IT NEW IN MAY 2008. MY DAUGHTER HAS BEEN DRIVING IT. THE PROBLEM CAME TO MY ATTENTION LITERALLY DAYS AFTER THE 10-YEAR "WARRANTY EXTENSION". I TALKED TO MY DEALER AND DIRECTLY TO TOYOTA AND THEY WOULD NOT RESOLVE THE DEFECTIVE DASH. THIS IS STILL A PROBLEM. IT DIDN'T GO AWAY AFTER 10 YEARS.

TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD WAS STICKY AND MELTED. ALSO, THERE WAS AN EXCESSIVE AMOUNT OF LINT ON THE DASHBOARD AND THE TIRE PRESSURE MONITORING SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KINGS TOYOTA (4700 FIELDS ERTEL RD, CINCINNATI, OH 45249, (513) 683-5440) WHERE IT WAS DIAGNOSED THAT THE DASHBOARD WAS MELTED AND NEEDED TO BE REPLACED. THE DEALER STATED THAT THE WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1908150490, BUT NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *BF CONSUMER STATED NOW IT HAS ACTUALLY BROKEN DOWN TO THE POINT THAT THE PADDING AND VINYL COVERING JUST RUB OFF. MY UNDERSTANDING IS THAT MANUFACTURERS WERE REQUIRED TO INSTALL PADDED DASHBOARDS YEARS AGO FOR SAFETY PURPOSES. TOYOTA DID EXTEND THE WARRANT BECAUSE OF THIS PROBLEM BUT THE BREAK DOWN STARTED NATURALLY AFTER THE WARRANTY PERIOD. *JB

THE DASHBOARD HAS MELTED AND IS STICKY AND SHINY WHICH HAS CREATED AN INTENSE GLARE ON THE WINDSHIELD MAKING IT VERY DIFFICULT TO SEE SOME SPOTS WHILE DRIVING. THE SHINY DASHBOARD DOES NOT RETURN TO NORMAL EVEN IN COOLER TEMPERATURES, OR IF A SUNSHADE IS USED. THE SHINY STICKY GOO LIKE FILM CAN NOT BE WIPED AWAY EITHER.

EXCESSIVE OIL CONSUMPTION. PURCHASED THE VEHICLE IN 2010, NEVER RECEIVED BULLETIN FROM 2015 AND BURNING EXCESSIVE AMOUNTS OF OIL SINCE PURCHASE.

I HAVE CALLED MY LOCAL TOYOTA DEALER TO REPORT A STICKY, MELTING DASHBOARD. I CALLED SEVERAL MONTHS AGO TO REPORT THIS BUT IT WAS STATED THAT NO RECALLS WERE OUT ON THIS. I SAW ON THE NEWS LAST WEEK ABOUT THIS SAME ISSUE AND I CALLED AGAIN ON 8/5/2019 AND WAS TOLD AGAIN THAT NO RECALLS WERE OUT. I USE A SUN GUARD FOR MY WINDSHIELD BUT THAT ONLY HELPS MINIMALLY. MY DASHBOARD HAS BEEN MELTING FOR ABOUT 3 MONTHS AND I HAVE NO SOLUTIONS. HOW DO I PROCEED TO DO SOMETHING ABOUT THIS?