2009 TOYOTA CAMRY Complaints

I'm not even sure this is the right form for this complaint, but it has to do with non-compliance from Toyota. It's the master window switch recall 12V491. I had to schedule 2 separate appointments for this vehicle at Florence Toyota (Florence, SC), only to have them tell me the first time that they didn't have the part, and the second time that it wasn't covered under "warranty" due to the vehicle having been issued a salvage title. This isn't a warranty issue, rather a safety recall that should be addressed and fully reimbursed by Toyota anyway, so I don't understand the problem? Nothing has happened with the switch, thankfully, in all these years. But they keep sending regular alerts that the recall was issued and that I should make an appointment to have it remedied at no cost.

The contact owns a 2009 Toyota Camry. The contact stated that the vehicle jerked while accelerating from a complete stop. Additionally, the vehicle intermittently failed to start, with the ABS warning light displayed on the instrument panel. The vehicle was towed to an independent mechanic for repairs, but the failure reoccurred shortly after the repair. The contact stated that while attempting to shift into drive(D), the transmission remained stuck in neutral(N) with the check engine warning light illuminated. The contact stated that the vehicle rolled forward while the vehicle was parked, turned off, with the parking brake engaged. The contact placed trash bins in front of the vehicle to prevent the vehicle from rolling. The manufacturer was not notified of the failure, and the vehicle remained unrepaired. The failure mileage was 127,990.

The contact owns a 2009 Toyota Camry. The contact stated that on several occasions while driving at various speeds, there was a glare coming from the dashboard, making it difficult to see out the windshield while driving. The contact stated that the dashboard was sticky to the touch and sunglasses were needed while driving the vehicle. The vehicle was taken to a dealer where it was determined that the dashboard needed to be replaced. The vehicle was not repaired. The vehicle was taken to the same dealer for maintenance, and the contact inquired if there was a recall associated with the failure. The manufacturer was notified of the failure. The failure mileage was approximately 116,995.

The contact owns a 2009 Toyota Camry. The contact stated that while driving at an undisclosed speed, the glare from the melted dashboard impaired visibility while driving. The contact stated that the glare from the melted dashboard was reflecting onto the front windshield. The vehicle was taken to the dealer; however, the vehicle was not inspected. The contact was informed that the repair was not covered under the recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was a known failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 79,000.

The HV battery cooling fan on the 2009 Toyota Camry Hybrid has no protective filter and no cleaning or inspection interval in Toyota’s published Scheduled Maintenance Guide. Toyota acknowledged this exact problem in TSB T-SB-0087-13 (July 2013) for 2012–2016 Camry HV vehicles, stating the cooling fan ‘may exhibit an excessive buildup of dust, lint, or other debris that can reduce the efficiency of the HV Battery Cooling System.’ However, Toyota excluded the 2007–2011 generation — which has the same unfiltered cooling fan design — from this TSB. My 2009 Camry Hybrid (VIN: [XXX] , 208,000 miles) has now failed with code P0A80, requiring full battery replacement. The failure is consistent with the cooling fan clogging defect Toyota acknowledged for later model years but never addressed for this generation. I am requesting NHTSA investigate whether Toyota should extend TSB T-SB-0087-13 or issue a recall covering the 2007–2011 Camry Hybrid. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2009 Toyota Camry. The contact stated that the dashboard was sticky, causing a shiny glare on the windshield, preventing the driver from seeing through the windshield. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

The contact owned a 2009 Toyota Camry. The contact stated that while her daughter was driving at approximately 40 MPH, another vehicle ran a stop sign and collided with the drivers front side of the vehicle and the air bags did not deploy as intended. The contact's daughter sustained chest, knee, and right wrist injuries, and she received medical attention. The contact added that the driver's door was not able to open fully after the collision. The fire department arrived, and a police report was filed, but the report number was not available at this time. The vehicle was towed to an impound lot, where it was later deemed totaled. The manufacturer was notified of the failure, and a complaint was filed. In addition, the contact was told that they could not determine what caused the failure. The failure mileage was approximately 200,000.

I drove my son’s 2009 Toyota Camry recently and encountered a serious safety concern. When driving into direct sunlight, visibility was significantly impaired due to intense glare reflecting off the dashboard and onto the windshield. The reflection made it difficult to clearly see the road ahead. This is not a cleaning or maintenance issue. The dashboard surface is no longer matte as designed. It has become glossy and reflective due to the well-documented Toyota “melting” or “sticky” dashboard defect that affected many 2009-era Toyota and Lexus vehicles. As the dashboard material degrades, it creates a reflective surface that directly contributes to dangerous glare while driving. This condition presents a genuine safety risk, particularly during sunrise and sunset, when glare is already a known driving hazard. Unfortunately, I understand that Toyota’s warranty enhancement program for this issue has expired, despite the defect continuing to pose a safety concern. I wanted to formally document this issue as a visibility and safety hazard and request guidance on whether Toyota will address this condition given its direct impact on safe vehicle operation.

The vehicle was involved in a rollover crash at 60 mph that ended in striking a tree, which intruded upon the entire backseat area. The driver/passenger airbag(s) did not deploy despite conditions where deployment should have occurred. There were no signs of prior deployment or tampering: to my knowledge, the airbag system had not previously deployed or been serviced for that. The airbag system is available for inspection, as the vehicle was sold to the insurance company. My safety was put at risk as I sustained physical injuries that may have been prevented by airbag deployment. The vehicle was inspected by insurance representatives. There were no prior warning lamps regarding the airbags prior to the crash.

The dashboard has turned into a sticky residue that reflects a blinding glair and is hazardous to see & drive. Toyota has declined to extend the recall warranty to replace the dash even though this is a hazard and has nearly caused accidents. Please help me get Toyota to make good on replacing.