2011 TOYOTA CAMRY Complaints

The contact's wife owns a 2011 Toyota Camry. The contact stated that while driving at various speeds, the sun was reflecting off the dashboard, which caused a glare onto the windshield. The glare obstructed the driver's vision and caused a dangerous driving condition. The dashboard became sticky, and there were bubbles on the dashboard from the damage caused by the sun. The manufacturer was notified of the failure and informed the contact that a TSB associated with the failure had expired. The contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 37,000.

My son and daughter were involved in a really bad car accident and the air bags on my son side which was driver side of the vehicle and he smashed his left side of his face off the seat belt compartment. All other air bags seemed to deploy normally except for the driver side canopy type airbag that should have come out. But failed and my sons jaw in out of place.

I am submitting this complaint to report a serious safety hazard involving my 2011 Toyota Camry. The vehicle's dashboard has deteriorated and is melting, creating a sticky surface that reflects sunlight onto the windshield and significantly impairs visibility while driving. The dashboard continuously emits a residue that transfers to the windshield, making it difficult to keep the glass clear and further reducing visibility. The resulting glare can be severe, especially during daylight hours, creating dangerous driving conditions and increasing the risk of an accident. I understand that Toyota previously acknowledged this defect and offered a customer support program for affected vehicles. However, Toyota has denied assistance because it claims I missed a deadline for repairs. I never received any notification regarding the program or any deadline. As a result, the safety hazard remains uncorrected. This issue is not cosmetic. The melting dashboard directly affects the driver's ability to see the roadway clearly and safely operate the vehicle. The condition continues to worsen over time and presents an ongoing risk to vehicle occupants, pedestrians, and other motorists. I respectfully request that the National Highway Traffic Safety Administration review this matter and determine whether additional action is warranted to address this known safety-related defect. I believe affected vehicle owners who did not receive notice of the repair program should not be left with an unresolved safety hazard that compromises safe vehicle operation.

I am reporting a safety issue with my 2011 Toyota Camry. The dashboard (instrument panel) has significantly melted and degraded due to heat exposure, creating a sticky and highly reflective surface. This condition causes sunlight to reflect off the dashboard and into the windshield, creating glare that interferes with driver visibility. This directly affects my ability to see the road safely, especially during daytime driving. This appears to be a known defect affecting similar Toyota vehicles. I was never notified of any extended coverage or repair program before it expired. When I contacted Toyota, I was told no goodwill assistance would be provided and no help is available, leaving me with a potentially unsafe vehicle and no reasonable repair option. I am concerned this is a widespread material defect that creates a driving hazard by reducing visibility due to glare and distracting reflections. I am requesting that this issue be reviewed for potential investigation or manufacturer action.

The contact owns a 2011 Toyota Camry. The contact stated that while driving at various speeds, the sun was reflecting on the dashboard, causing a glare on the windshield, which obstructed the driver's vision. The dashboard was disintegrating and was bubbling. A dealer was contacted. The vehicle was taken to the dealer, and the contact was informed that a recall for the failure had expired. There was no assistance provided. The vehicle was not repaired; however, the dealer was awaiting the part to arrive to repair the vehicle. The manufacturer was notified of the failure and informed the contact that a TSB associated with the failure had expired, and no additional assistance was provided. The approximate failure mileage was 104,000.

Upon looking to purchase another vehicle I ran the vin on my 2011 Toyota camry and noticed when looking at NHTSA it showed an incident that someone reported under my vin number, So I figured I would try vin # with 0 (zero) instead and nothing came up. So now I'm wondering what's going on with vin #? Is it possible for 2 toyotas to have same vin?

Dear NHTSA Investigators, I am writing to formally report what I believe is a significant safety defect in certain 2007–2011 Toyota Camry vehicles, specifically related to excessive engine oil consumption in models equipped with the 2AZ-FE 2.4L four-cylinder engine (primarily 2007–2009, with some reports extending to later years). This issue causes the engine to burn oil at an abnormally high rate—often 1 quart or more every few hundred to 1,200 miles—without any visible external leaks. Owners frequently report no adequate warning from the dashboard oil light or other indicators before the oil level drops critically low. If the engine runs out of oil while driving, it can lead to rapid overheating, internal component damage (such as scored bearings or cylinder walls), and sudden engine seizure or catastrophic failure. Such a failure while the vehicle is in motion poses a serious safety risk, including: potential for crashes, including rear-end collisions if the vehicle stops abruptly without warning, or veering into other lanes/obstacles. Sudden loss of engine power. Increased likelihood of loss of control etc. This problem has been widely documented through thousands of owner complaints (e.g., hundreds on sites like CarComplaints.com for the 2007 model alone), NHTSA ODI reports, and Toyota's own Technical Service Bulletins (TSBs) and Warranty Enhancement Programs (such as ZE7 for certain models). While Toyota addressed it via a warranty extension (not a full recall) involving piston/ring replacements for qualifying vehicles after an oil consumption test, many owners—particularly those outside the original coverage period or with higher mileage—have faced expensive engine repairs or replacements out of pocket. The lack of a mandatory recall means the issue persists in many vehicles still on the road. I am concerned that this defect creates an unreasonable risk to drivers, passengers, and other road users. I had an issue with this and I needed to fill up 4.5Q

Premature Ball Joint Wear A loosened ball joint may separate from the knuckle and could cause a loss of vehicle control, increasing the risk of a crash. This recall is from 2014. I barely purchased it not long ago. I have been having the oil from my ball joint driver side wheel spray all over the car randomly. This recall says everything I experience with it. It makes a clicking noise while turning my wheel to the right but a softer clicking noise if turning left.

Our daughter was driving our car at 40 Mph. Driver comming from other direction turned into trying to turn left. Other driver hit our car head on, left front driver side area. No airbags deployed. Car equipped with front and side airbags. Our daughter had to go to the hospital for injuries.

The contact owns a 2011 Toyota Camry. The contact stated that the vinyl on the dashboard had degraded and had become sticky. The vehicle was taken to the dealer; however, the dealer refused to repair the vehicle. The contact stated that the failure had worsened. The vinyl dashboard degraded to a point and when touched, the fingerprint was imprinted on the dashboard. The contact stated that during hot weather, there was a burnt plastic odor coming from the vehicle. The contact opened the windows to eliminate the odor from the vehicle. The manufacturer was made aware of the issue. The contact was informed that the vehicle was listed in the Customer Support Program (CSP) over three years ago. However, the Customer Support Program (CSP) had expired. The failure mileage was approximately 50,000. The VIN was not available.