2023 TOYOTA CROWN Complaints

On September 16, 2024 at approximately 13:20 my mother was driving her 2023 Toyota Crown in the parking lot of the post office and she was slowing down to park in a parking spot when all of a sudden the vehicle lunged, surges, jerks ,speeds forward all on the cars own with no physical driver commands . The car races forward all on its own while she is slowly pulling into a parking spot jumps the curb and crashes into a brick wall. The CVT ( Continuous Variable Transmission ) Is the problem and quite sure.

I have experienced several instances while driving of Hesitation/Non-Linear Acceleration from a stop. When light turns green, on occasion when I accelerate, the vehicle hesitates then lurches forward into traffic. Have also experienced this issue when waiting to make a turn - car hesitates then lurches forward. I have almost had an accident due to this issue. According to Toyota Crown internet forum, this is a common issue with the 2023 Crown Platinum and Toyota is not being helpful in dealing with this safety issue.

Transmission Vehicle did not respond to acceleration when I turned onto a feeder street causing us to almost be hit Problem did not reproduce when I took it to dealership to be corrected. Please note that the 23 Highlander with this exact engine had this exact problem and I've attached TSB-0087-23 that Toyota developed for that particular vehicle. AGAIN, THIS TSB IS NOT FOR MY 23 CROWN HOWEVER, MY CROWN IS EXPERIENCING THE SAME ISSUE. Vehicle was inspected, 28 May 2024, invoice # 1780495 and service said "could not verify customer complaint at this time. No codes to diagnose at this time. No repair recommendation due to current codes There were no warning lamps, messages or other symptoms of the problem. First appeared 18 May 2024. Took to dealership for evaluation/correction on 28 May 2024.

I have the same issue as the one below that has already been listed on this site. We need a toyota engineer to figure this out the dealerships have no clue how to fix. upon assessment of substantial amounts of wind noise emanating from driver’s door (while driving at 45mph or higher), I noticed that air is entering the cabin through the door (you can feel it coming out the inside door handle). The dealership has been unable to determine the cause of the Air Noise, but I now have a concern that noxious gases from adjacent vehicles while sitting in heavy traffic could seep into the cabin in the same manner. I did notice that the door seal is not connected to the vehicle for several inches (see pic). Not sure if this is where the air is seeping through, but many reported that changing the seal had no impact on noise. Dealership seems clueless.

Notified Toyota Corp by customer service via phone. Issue with car jerking forward while in Park or in neutral , especially when cold and warming up. Car does not move more than an inch to two inches due to parking paw catching vehicle. Difficult electronic gear shift to operate. Issue with not being able to get car back into drive from neutral especially if on moving tracking car wash. Usually, I have to turn off car while vehicles in motion. This is very scary when another car is behind me. Last time the car wash had to come to a total stop until I put the car back into neutral. Notification to dealer about the issue.

Upon assessment of substantial amounts of wind noise emanating from driver’s door (while driving at 45mph or higher), I noticed that air is entering the cabin through the door (you can feel it coming out the inside door handle). The dealership has been unable to determine the cause of the Air Noise, but I now have a concern that noxious gases from adjacent vehicles while sitting in heavy traffic could seep into the cabin in the same manner. I did notice that the door seal is not connected to the vehicle for several inches (see pic). Not sure if this is where the air is seeping through, but many reported that changing the seal had no impact on noise. Dealership seems clueless.

Unable to select Drive when car is moving from the neutral position especially if going through automatic car wash . I've had to stop the car totally to be able to move the car from neutral to drive. I also had to put the car in Park at times from neutral to get the car to shift into drive.This is extremely stressful and sometimes dangerous if a car is behind me. Notified Toyota Corporate and plan to take to Toyota Service to help diagnose why this is happening. Also, car has a tendency to move forward when warming up in park and the engine is cold. It does not go anywhere because the Parking mechanism keeps the car from moving anymore forward. This is less noticeable when the Parking Brake is on while car is warming up.

Vehicle 2023 Toyota Crown XLE Hybrid - 02/27/2024 - My vehicle was at a complete stop and was hit on the driver's side of the vehicle by a fully loaded dump truck traveling at 55 mph. The impact was so hard that my head hit the window. State Farm did their investigation and totaled the vehicle (less than 6 months old and approximately 6000 miles). Not one air bag deployed with that hard of an impact - not one! Unfortunately I am at fault as I had proceeded from my stop sign when I realized oncoming traffic did not have a stop sign. Before I could correct my error, I was hit on the drivers side of the vehicle.

The same problem for Toyotas creeping forward has happened to my crown. The crown creeped forward while in neutral. I have done it Multiple times to verify that it does happen.