2023 TOYOTA HIGHLANDER Complaints

The contact owns a 2023 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound coming from behind the dashboard and the rear passenger-side door. The contact stated that it sounded as if something was loose. No warning lights illuminated. The contact stated that the abnormal sound started after the vehicle was serviced under NHTSA Campaign Number: 23V720000(Structure). The vehicle was taken to the dealer; however, the cause of the failure was not determined. The vehicle was not repaired. The contact stated that the failure had persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 15,700.

When applying the brakes sometimes, particularly when breaking at the bottom of a hill, the car lunges forward before the brake catches and it stops. The transition is jarring and does not seem safe at all. I've been told by mechanics at the Toyota shop that it is normal for a hybrid vehicle, but if that is the case they need to not sell hybrid vehicles or find a way to avoid this problem. I've read tons of posts on online forums confirming that many other people have this with their Toyota hybrid vehicles, including the Highlander.

On November 24, I took the vehicle into Gene Messer Toyota in Lubbock, TX to have them diagnose a noise in the front end. They confirmed hearing the noise but assured me the vehicle was safe to drive. No repairs were performed. 10 days later, on December 10, the front driver wheel detached while my husband was driving at highway speed.

Since I got this car, when going down hill the breaks don't work properly. It is a sudden surge and the car takes a few extra seconds to break. It happens often and I always need to keep a good distance from the car in front of me to avoid a collision. I brought up during service to my Toyota dealership but they don't have a solution. Nothing shows up in the panel, the car just launches forward.

My 2023 Toyota Highlander has had an issue where the steering wheel and brake pedal vibrate when braking at around 25 mph and higher. The car will also vibrate. This happens on the highway mainly but also on 25+ speed zones in residential areas. I have taken my car for regular maintenance and the brakes have always checked out fine. There has never been a service report stating anything is wrong with the rotors. I have purchased new tires and have had them aligned and balanced and the issues still persist. When I reported this to Toyota Service I was told that my brakes were good. The problem still persists.

Tailgate struts failed within 2k miles of the 3/36k warranty. Even with the power back door feature "off", the struts are not simply converted to normal manual hydraulics. To lift the gate and close the gate it takes significant effort and I injured my shoulder while trying to lift it while holding items I didn't want to get wet on the ground during a rain event.

The contact owns a 2023 Toyota Highlander. The contact stated that the liftgate had failed to open or to close intermittently. The contact stated that the liftgate made an abnormal grinding sound while opening and would open 3-inch at a time while the contact continuously pressed the power liftgate button manually. The contact stated that the dealer had reset the liftgate; however, the failure persisted. The vehicle was taken back to the dealer, where the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 28,000.

Blind spot feature is detecting a vehicle two lanes over from the lane I’m driving on. This has caused to almost result in a crash due to this safety hazard. Blind spot is always detecting a vehicle driving two lanes over. Blind spot signal on driver mirror flashes as well when such vehicle two lanes over is detected and I am about to move over to my adjacent lane.

lift gate stuttering at 49K bought new. available for inspection. Have yet to bring to dealer because they need the vehicle for the whole day. No warnings etc just loud opening. Concerned it could give way when I am grabbing groceries at any time. Seems like a widely reported issue.

There is a wobbling sensation on my Highlander during braking at highway speeds. There is no such feeling while driving around city. It appeared after my trip on highway in heavy rain. There was no traffic, and I were using cruise control. Suddenly, doing nothing from my side but steering, I started to feel heavy break impacts, which scared me (I was with my family). I switched off cruise control, and those break impacts disappeared. Then switched it again, and I started to feel the same, thus I switched off cruise control and drove the rest of rain area with my foot on accelerator pedal. After that I started to feel wobbling during braking at highway speeds. It seems - more on the right side. Maybe there was more water layer under the right side of the car, and the Electronic Stability Control tried to hold car on the straight line, or camera detect water on the windshield as an obstacle and applied breaks from time to time, which might case warped rotors. To my understanding it has to be warranty issue, as Toyota manual said that driving during heavy rain can cause unproper action of cruise control, but it does not say it can damage the car or warp the rotors.