2010 TOYOTA PRIUS Complaints

My 2010 Toyota Prius (JTDKN3DU3A1307523) had the ABS/brake warning/traction control (VSC) lights come on at the same time and I lost a significant portion of my braking ability, while driving. I was able to pull into a shop. The mechanic connected a code reader to the OBD II port and found the code DTC C1391. It is a failure with the ABS booster pump assembly and accumulator. I called Toyota corporate line and they said there was an expired Customer Support Bulletin, which I did not receive mail alert for, and that it is not a recall, and that the customer is on the hook for replacement of the failed component. They repeatedly told me it was not under recall, even though internet forums all mention it as a recall campaign. I called auto shops in my area (specializing in Toyota and Japanese makes) and they all did not want to perform the repair as they found it too complicated to do, and told me Toyota has a recall campaign and advised I call Toyota corporate to get serviced.

Car slows down to a stop when driving on the freeway. With no power to accelerate, it makes it hard to get to the side of the road to be towed. Been to the dealer twice to address the problem, and was told that if I don't pay $200, that there is nothing they can do. Then when I did pay the money for evaluation, they told me the problem could be one of several things that would start the never-ending process of repairs that will keep me paying until they solve it. I would think that with a $200 code reading, that the dealers software could narrow it down to the exact repair needed. I mentioned to the dealer about the JOV update I had done earlier to the car, but dealer refuses to recognize that there is a recall on my vehicle, and that I needed to pay money(that I don't have) to do anything. My check hybrid system light and orange triangle comes on when the car dies

I had just gotten back in my car from a quick store trip. My prius turned on like normal but soon after when I was driving different kind of warning lights turned on. My steering was affected ,the car slowed down considerably to the point I was almost rear-ended. The triangle of death, check engine, brake and steering lights all came on with the check hybrid system warning. Before this i had no prior issues with my car. I had it checked by an independent mechanic who states it is the inverter that caused this

I was driving home from work when all the warning light all came on at once. The car suddenly stopped accelerating and the “check hybrid system” was showing on my dash. I was lucky enough to be going down hill so I can make it to a shoulder to get off the road. Tried troubleshooting everything but to no avail and needed to get towed because the Prius would not move at all. Haven’t got the vehicle checked yet because the vehicle will not move and can only be moved if towed.

The brake cylinder and brake pump assemblies broke down in the middle of the highway. The ABS, brake, VSC, and traction lights lit up unexpectedly after ~1 hour of driving. I was able to get the car to the dealership and the service advisor noted that he was surprised that we made it as far as we did without a complete failure of the brake system. He advised that it was not even safe to drive the car around the corner for a few blocks because of the brake system malfunction. They provided an error code of C1391. This is a full failure of the brake system that makes the vehicle unsafe for street operation. This complaint adds to an already well-documented problem with these issues that Toyota acknowledged through a wholly inadequate "voluntary customer support program" which expired after the earlier of 10 years and 150,000 miles [link: https://bit.ly/3CntosU], which for all 2010 Priuses expired in 2021. The issue also appears similar to the ones reported in Defect Petitions DP19-004 and, indirectly, PE10006. This was also the subject of a lawsuit in 2020 that was since withdrawn by the plaintiff (Turner v. Toyota, Case No. 5:20-CV-00320, CD Cal). There are dozens of written reports and videos of people resetting their brake warning lights with paperclips. This is a major safety hazard for those 2010 Priuses that are still on the road and should be remedied by a recall.

The driver airbag deployed without an accident while driving in the highway. The airbag deployment caused near control lost of the car. I was lucky to not have any other cars near me so I managed to get the car safely out of the highway. The airbag deployment was scary and caused me not able to see through the windshield due to the gas from the airbag.

My 2010 is covered under a recall. I had total brake failure and the dash light up like a Christmas tree. Brought in before the recall was released and it was repaired under my extended warranty. Then got recall notice, so I guess there was an internal fund transfer.

My 2010 Toyota Prius seemed to have a faulty ABS actuator/ boaster pump for years but I did not know it until recently. For years the car would display the abs, traction controls, and brake light for 50 miles and then go away but the most recent time it did not go off. The actuator continuously runs and you can hear it consistently buzz every 5-10 seconds. The brake pedal require a lot more force in order for the car to slow down and the car jumps forward when depressing the brakes suddenly. In the past the brake would require much more force but after a few miles on the road the light would go off and the car would seem to function as normal, but most recently as of last week the light would not go off and the brakes require a lot of force still after doing almost 400 miles. I had 2 near misses once almost hitting another car during a rainy day and another missing a stop sign by almost half a car length. I took my car to the dealership and they stated that the error code is showing a faulty abs actuator but the rep told me it should still be fine to drive if I do not want to pay the out of pocket cost and get it fixed immediately. This is a major safety concern for me and my family and even though I been servicing my car for year at the Toyota dealership it was never brought to my attention. Only recently when I had the near misses and had my mechanic run test on it did I realize. I then took my car to Toyota for routine maintenance and it was confirmed that the abs actuator/boaster pump was faulty, yet they offer no remedy and they never even notified me of this faulty OEM issue until I brought it to their attention. The dealership said my VIN did not qualify for any recall or customer satisfaction proposal (CSP) and that if I wish to fix the brakes/actuator issue it would be an out of pocket cost of a few thousand dollars. This is unacceptable and action needs to be taken immediately to recall and rectify this before innocent lives are lost due to brake failure.

The braking system malfunction and it's available for inspection upon request. I was almost get into accident when I was driving around 65mph on I-495 because of the fail brake issue Upon online research, it turns out this is a common safety problem on the 2010 prius and toyota only issue extended warranty but not recall. the ABS light, slip Indicator light and brake system light all come on at the same time before I experienced the brake system failed

Tires losing air and noticed the rubber breaking down and separating from the sidewall on all four tires. Took into Evans dealership and they informed us the tires were a safety issue and tried to sell new tires. They told us the tires were made in 93 but we bought in 2016, so we looked up and DOT number on tire (only had u093). The service tech did not understand the DOT numbers since it was missing the last four numbers. They do have a date on the paperwork U09304160416 The tires only have approximately 25, 000 miles and car is garage kept. Rubber should not be breaking down. What can we do? We had no idea about the date until they pointed it out. Legally these tires are a safety issue. Tires P 195/60R15