2010 TOYOTA PRIUS Complaints
View complaints related to 2010 TOYOTA PRIUS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,740 complaints submitted for the 2010 TOYOTA PRIUS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 TOYOTA PRIUS- Scottsdale, AZ
In 2019 Toyota repaired my 2010 Prius(120,189 miles) braking system under the ZJB program. The brake cylinder assembly and brake booster pump assembly were replaced as they had a known defect that caused the braking system to fail. As of February 27, 2026 the replaced components are failing again. The auto has approximately 224,000 miles. So the replacement components failed in less miles and time then the original equipment failed which was determined to be faulty. Toyota has declined any assistance in the matter.
Source: NHTSA WEB SITE -
2010 TOYOTA PRIUS- Princeton, TX
On November 25, 2025, at approximately 11:45 p.m., our 2010 Toyota Prius experienced a braking system malfunction during normal operation. The brake pedal required significantly increased effort and the vehicle exhibited reduced braking performance, indicating a loss of brake power assist. The vehicle required increased stopping distance, creating an immediate risk of a collision. At the time of the failure, multiple warning indicators illuminated simultaneously, including the brake system warning, ABS warning, check engine light, battery warning, steering warning, tire pressure warning, and vehicle stability control/slip indicator. There were no warning lamps or abnormal symptoms prior to the failure. The failure was determined to involve the brake booster pump assembly, a component responsible for maintaining hydraulic brake assist pressure. This component is known to experience internal accumulator housing degradation, which can allow nitrogen gas migration into the brake fluid and result in partial or complete loss of brake assist. The affected component remains available for inspection. Following the incident, an authorized Toyota dealership inspected the vehicle and reproduced and confirmed the condition. Service records indicate the brake booster pump assembly had previously been replaced under a Toyota safety recall. Despite this prior recall repair, the same component failed again after approximately 41,000 miles of service, demonstrating that the recall remedy was ineffective. As a result of this failure, the vehicle was rendered unsafe to operate. Despite dealer confirmation that the malfunction involved a previously recalled safety component, corrective repairs were declined, with warranty limitations cited rather than addressing the repeat safety-related failure.
Source: NHTSA WEB SITE -
2010 TOYOTA PRIUS- BENTONVILLE, AR
The color of my Prius 2010 starts with 070, blizzard white pearl. The body started peeling. I have visited Toyota dealer on 12/29/25 with this issue and got to know that this issue is well known but the service campaign was finished around June, 2025. I own this car from 2023, October and visiting Toyota dealers for services regularly, but never thought that this issue was a common issue by Toyota. Also, I have not heard anything from dealer. It is also true that the issue was not severe and even if it was, I was not attentive to that, apologize for my ignorance. However, it seems the issue is getting worse day by day. I did not receive any notice from Toyota about any campaign about this issue. My Toyota dealer recommended me to reach out to Toyota if any courtesy repair can be done on my vehicle. I reached out to Toyota, but seems to me they cannot do much. Can I get any help in this regards?
Source: NHTSA WEB SITE -
2010 TOYOTA PRIUS- Gallatin, TN
Car keeps throwing a C1391 Abnormal Leak in Accumulator code. The ABS, traction control, and brake lights are all illuminated. Hissing sound from brake pedal. Spongy feel when braking and incredibly soft braking as well, very hazardous to driving and stopping. This is a known issue with the 2010-2015 Prius, and a quick internet search shows thousands of other Prius owners who also have this issue with their vehicles. It’s a safety hazard and can be potentially life threatening. Toyota is not doing anything to rectify this potentially fatal issue that impacts thousands of vehicles and vehicle owners and their families. Estimated cost of repair is upwards of $4,000 and simply not affordable to most consumers. Actions needs to be taken IMMEDIATELY by Toyota to recall these vehicles and fix them.
Source: NHTSA WEB SITE -
2010 TOYOTA PRIUS- Indian Trail, NC
The contact owns a 2010 Toyota Prius. The contact stated that while driving 70 MPH, the vehicle jerked, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. Additionally, the steering wheel seized, and the vehicle stalled. The contact pulled over to the side of the road, opened the hood, and disconnected and reconnected the battery terminals to reboot the vehicle. The contact stated that a yellow triangle warning light and the check engine warning light were illuminated. The message "Check Hybrid System" was displayed. The contact was able to restart the vehicle; however, the vehicle failed to exceed 65 MPH while driving. The ABS warning light was illuminated. The contact took the vehicle to Auto Zone and O'Reilly's; however, no cause for the failure was found. The vehicle was then taken to the dealer. The contact was informed that the failure might be an ABS system failure. The vehicle was not repaired due to the cost. The contact stated that the failure first occurred years ago, and the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2010 TOYOTA PRIUS- DALLAS, TX
It's a known quality defect covered under CSP ZKG. Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. The Customer Support Program (CSP) provides coverage for involved vehicles with the original factory Blizzard Pearl or Super White paint. The covered condition may occur when sunlight over time degrades the adhesion between the factory-applied paint primer coat layer and the base metal electrodeposition layer causing the paint to peel from the metal body panel. If the condition is verified, the specific panel affected will be repainted. The problem is that I was not notified for my 2010 Prius II and found out today, November 19th, that the paint peeling issue was covered in a CSP. I contacted the Toyota of Richardson service department, Justin Houge, and he referred me to Toyota Headquarters in Plano, TX. I contacted Toyota Headquarters specialist, Amanda, and she informed me that the CSP expired on June 13, 2025 and to contact the dealership for remedy. Attached are photos of the blizzard pearl paint peeling on all four door panels and driver fender panel.
Source: NHTSA WEB SITE -
2010 TOYOTA PRIUS- Loudon, TN
The contact owns 2010 Toyota Prius. The contact stated that while depressing the brake pedal, the ABS, brakes, and the vehicle stability control warning lights were illuminated. An Independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the brake booster and accumulator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall; however, the recall had expired. The failure mileage was 172,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 TOYOTA PRIUS- Philadelphia, PA
One day after arriving home from work, all the sudden my ABS light, BRAKE light and traction control light turned on, my brake pedal being harder to push, and my car making weird humming noises every 5 seconds. Upon taking my 2010 Prius to my trusted repair shop, it was revealed that my break actuator was faulty. I drive on roads that need this part to WORK! Especially in the height of construction going on PA. One of the roads that I take has been milled up and upon driving on that road I nearly swerved onto the side walk 3 times! My breaking has been harsh and with one incident that nearly didn't break in time at all! Doing research and looking into the active investigations on this part, it turns out I am one of possible thousands who are dealing with this issue that has all been tied back to the break actuator being faulty which is very expensive to even repair for something that is obviously a poor design.
Source: NHTSA WEB SITE -
2010 TOYOTA PRIUS- Mcallen, TX
Have multiple warning lamps that light up on and off and the brakes in my car get spongy making the braking unsafe. The lights that turn on are the steering/ traction , brake, and abs light. There are multiple complaints online on YouTube from similar issues ongoing and no recall made. My mechanic says it indicates a leak however there is no brake fluid missing and on YouTube there’s work arounds because people keep getting the same message, yet no recall has been made. This can affect steering and cause an accident. Please recall soon. Including YouTube link so you can see all the comments and issues from thousands that don’t know how to report but view to fix temporarily. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2010 TOYOTA PRIUS- Goshen, OH
The ABS, Brake, TSC lights have all appeared on the dash. When running the OBD codes, the error C1391 appears indicating a problem with the ABS pump. When under the dash with the vehicle running, one can hear the abs pump engaging every few seconds which is not normal. After resetting the code. The error quickly pops back up. This is a known problem with this model Prius that Toyota is aware of. Toyota has NOT put out a safety recall for this issue. They refuse to make the repair of a faulty designed abs module, which is obviously a safety concern. The vehicle currently has 128000 miles with no other issues.
Source: NHTSA WEB SITE