2010 TOYOTA PRIUS Complaints

The brakes failed while driving. The traction, ABS and brake light all came on, on the dashboard and the brakes were working at 10% or less. I had to use the engine braking mode to stop the car. I took it to a technician and this is a known issue that Toyota is ignoring.

Check hybrid system light ignites, slows down vehicle in middle of high speed highway. First incident November of 2020 then several incidents after. Repair shops don't assure problem according to error codes & they recommend possibilities they cannot assure will resolve the problem. Car was taken into local dealership after receiving recall notice for software and airbags prior to November 2020 when the issue began. Software update took a couple of hours. Restart/reboot temporarily allowed driving again. Most recently the system entirely shut down & the car will not start or run. Abandoned car on side of the road and got heat exhaustion from walking the rest of the way home and had vehicle towed. Error lights come on including "check hybrid system" says "shift to P position when starting" and will not allow start.

While driving on an uncrowded 2 lane rural highway at approx. 4pm on June 20th, 2021, I heard what sounded like a gunshot in my ear. I quickly looked around at my interior & saw no broken windows. I had no driving issues, but pulled over safely to inspect the exterior of my vehicle. As soon as I opened my driver's door & exited, I turned to close the door & saw that my sunroof had basically exploded. It was jagged & missing pieces around 3 of 4 edges. I was an hour from home & wanted to make sure I arrived safely. En route I heard chunks falling off & by the time I got home the middle portion had rippled & gaping holes were visible.

I have a 2010 Toyota Prius. I was driving home on I-80 and when I was getting down on the slope of the Sacramento river bridge, three lights suddenly popped on the dashboard - ABS light, Brake light and Traction control light. Following this, I lost efficient control on the brakes and I had to push really hard on the brake pad to even slow the car down. If I had to stop suddenly, it would have definitely resulted in a serious crash. Because the brakes stopped working as they are supposed to, I turned on the blinkers, took the exit and tried to stop slowly. I was able to stop on the side of the road just before the red signal. I was just couple of miles from my home so I kept the blinkers on, and slowly drove through internal roads to my home. Later when I found out the code, it came as C1391 which is usually for failure of the brake booster assembly or the brake booster pump assembly or both. When I contacted my local Toyota dealership, they mentioned that the extended warranty for replacing these parts ended in November 2020 and because of that they asked me to take care of this >$3000 repair. I also contacted Toyota corporate to file a complaint and was told the same thing. This issue is a serious safety concern and Toyota should issue a recall and not an extended warranty. They should not be waiting for people to loose their lives before they issue a recall.

The contact owns a 2010 Toyota Prius. The contact stated that while driving approximately 30 mph, the automatic braking system failed and the brakes were making a strange sound and not responding as soon as the brake pedal was depressed. The ABS, brake, and stability control warning lights were illuminated. The vehicle was taken to the dealer and diagnosed with hydraulic brake booster pump failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that the vehicle was over the extended warranty coverage. The failure mileage was 118,000.

While driving in the highway had several times hard situations. Yesterday and truck became in front in my lane while, I had brake fast the car started loosing control and ended up on the side of the road. Is like the brakes makes the car loose all the control in a bad situation instead of help to prevent accidents. Each time I go to Toyota I had mentioned this issue, but they say there's not recalls available. Sometimes I think I will die because of this.

My problem began when I pressed my brakes and instead it accelerated. I thought maybe my foot slipped and didn’t know what it meant. It happened again a few weeks later and then all of the dash lights went on that indicated that I had to have the big brake recall repair. Being that my car is past the 10 year warranty and past the extension for mileage, I had to pay out of pocket. This repair was done and upon receiving my car back, the gas mileage instantly began to drop. It went from averaging 42-48MPG in my town to 25-30MPG. I took it in the be looked at and they ensured me nothing was wrong with the car AT ALL. The battery wasn’t holding charge on top of this and it wasn’t reading the same on the dash about the 0-100 current gas mileage you’re getting as you go (the lines scale thing) that goes up when you let off the gas, and I could feel a strange shift while I was driving so I took it in again. They told me this time it’d be $110 to diagnose even though it was the same issue that started after the brake system repair, so I left extremely upset. A few days later my cars steering went out while I was driving and the whole hybrid system died. The car now only works in power mode. The consumer stated the car was taken in for a brake recall and had to pay $2800 in repairs. The consumer stated what they thought was a battery failure turned out to be the beginning of an electrical motor failure related to overheating.

The contact owns a 2010 Toyota Prius. The contact stated while driving 65 mph, the vehicle lost motive power. The contact stated the check hybrid system warning light was illuminated. The vehicle was not drivable. The vehicle was towed to her residence. The vehicle was pushed to an independent mechanic nearby her residence however, the mechanic was unable to determine the cause of the failure. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was approximately 282,000.

The contact owns a 2010 Toyota Prius. The contact stated that while attempting to start the vehicle, the vehicle failed to start up. The contact stated that the hybrid system warning light was illuminated. The vehicle was towed to an unknown dealer where it was diagnosed with the inverter needing to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V684000 (Hybrid propulsion system) for which the VIN was included. The manufacturer was not informed of the failure. The failure mileage was approximately 133,000.

The contact owns a 2010 Toyota Prius. The contact stated while driving approximately 30 mph, while coming to a stop on wet pavement, the vehicle failed to stop and crashed into the vehicle ahead of him. The air bags failed to deploy. A police report was filed. There were no injuries sustained. The contact stated that whenever the roads were wet, excessive force on the brake pedal was needed to stop the vehicle. The vehicle was not taken to the dealer and was not diagnosed. The manufacturer was not made aware of the failure. The approximate failure mileage was 208,000.