2010 TOYOTA SIENNA Complaints

TRANSMISSION COVER BUSTED OPEN AT TOP WHILE I WAS DRIVING DOWN A BUSY ROAD. TRANSMISSION FLUID DRAINED CAUSING GEARS TO SEIZE.

STOPPED AT RED LIGHT. WHEN I PROCEEDED TO DRIVE, I STARTED TO HEAR LOUD, CLANGING/THUDDING NOISES COMING FROM ENGINE, THEN I HEARD ONE LARGE THUD. THE TRANSMISSION GEARS HAD SEIZED (COMPLETELY LOCKED UP), CAUSING SUCH TENSION/FRICTION THAT IT CAUSED TRANSMISSION COVER TO EXPLODE. PARTS WERE FALLING OUT OF TRANSMISSION AND TRANSMISSION FLUID EMPTIED ENTIRELY ON THE ROAD. I WAS TOLD BY A TRANSMISSION MECHANIC THAT IT WAS A MIRACLE I WAS ABLE TO MANEUVER CAR TO SAFETY ON SIDE OF ROAD. *TR

BOTH DUAL AUTOMATIC SLIDING DOORS ON OUR 2010 TOYOTA SIENNA HAVE FAILED WITHIN 3 MONTHS OF EACH OTHER. THE MECHANISM ON THE DRIVER'S SIDE FAILED IN SEPTEMBER 2014 AND THE PASSENGER SIDE DOOR FAILED IN DECEMBER 2014. ON THE LEFT SIDE IT SEEMS THE CABLE BROKE. WE CAN USE THE DOORS IN MANUAL MODE BUT ONLY FROM THE OUTSIDE. THE GREATER CONCERN IS THE SAFETY ISSUE WITH MY KIDS NOT BEING ABLE TO OPEN THE DOORS FROM THE INSIDE. THE INTERIOR DOOR HANDLES DON'T FUNCTION AT ALL - NOT EVEN IN MANUAL MODE. THERE SHOULD BE A REDUNDANT FUNCTION WHERE IF THE AUTOMATIC DOORS FAIL KIDS DON'T BECOME TRAPPED. THIS IS ESPECIALLY TRUE IN AN EMERGENCY SITUATION. *TR

VERY SIMPLE. HIT THE BUTTON TO CLOSE THE REAR PASSAGE SIDE SLIDING DOOR, DOOR STARTED TO CLOSE AND CABLE SNAPPED. BROUGHT TO TOYOTA AND THEY SAID IT WAS NOT UNDER WARRANTY AND WOULD COST $1,500.00 TO FIX. TOLD THEM TO GET TO OPEN IN MANUAL AND LEAVE IT AT THAT AS WE DON'T HAVE $1,500.00. FROM WHAT I SEE ON YOUR SITE THIS IS AN ON GOING PROBLEM WITH TOYOTA AND I HOPE YOU CAN GET SOMETHING DONE. *TR

I GOT A FLAT TIRE ON I-95, USED THE SPARE WHEEL, NOW I AM UNABLE TO GET THE SPARE WHEEL BACK UP UNDER MY TOYOTA SIENNA. THE TOYOTA SAFETY INTERIM NOTICE RECALL #E1S STATES "EXCESSIVE CORROSION MAY OCCUR ON THE END OF THE SPARE TIRE CARRIER CABLE," WHICH IS THE CASE FOR MY SIENNA. I HAVE CALLED THE TOYOTA CUSTOMER EXPERIENCE CENTER AT 1-888-270-9371 AND THEY KEEP ON SAYING THAT TOYOTA HAS NOT YET COME UP WITH A REMEDY FOR THIS SITUATION. I TOOK MY SIENNA TO THE TOYOTA LUSTINE DEALERSHIP IN WOODBRIDGE, VA, BUT THEY WERE UNABLE TO FIX THE PROBLEM. MY SIENNA IS A VANPOOL FOR SIX PEOPLE COMMUTING BETWEEN WOODBRIDGE, VIRGINIA AND WASHINGTON, DC EVERY DAY. I NEED TO HAVE MY SPARE WHEEL PROPERLY IN PLACE. IT HAS BEEN OVER A HALF A YEAR. PLEASE HELP. *TR

PASSENGER POWER SLIDING DOOR WAS CLOSING WHEN DOOR CABLE ALONG REAR SIDE WINDOW SNAPPED. DOOR WILL NO LONGER OPEN OR CLOSE, EVEN IN MANUAL MODE. THIS IS A SAFETY HAZARD NOT ALLOWING PASSENGERS TO EGRESS IN AN EMERGENCY. A DOOR MALFUNCTION SHOULD FAIL IN A SAFE MODE ALLOWING THE DOOR TO BE OPENED AND/OR CLOSED WHEN A FAILURE OCCURS. TOYOTA COVERED THIS REPAIR UP THRU 2007 MODEL YEAR BUT REFUSE TO COVER REPAIR ON SUBSEQUENT MODEL YEARS DISREGARDING MULTITUDE OF DEFECTIVE DOORS ON LATER MODELS INCLUDING MY 2010 MODEL. THIS IS A POOR DESIGN AND THE CONSUMER SHOULD NOT BE PENALIZED FOR A COMPANY NOT PROPERLY CORRECTING A DOCUMENTED DESIGN ISSUE. *TR

THE DASHBOARD IS MELTING AND I AM NOT SURE IF THIS COMPROMISE THE AIRBAG DEPLOYMENT OR WILL CAUSE THE AIR BAG TO DEPLOY DUE TO THE RAPID DETERIORATION OF IT. *TR

2012 FIRST, MY DRIVER SIDE REAR POWER DOOR STOPPED WORKING DUE TO A BROKEN CABLE. IT WAS VERY DIFFICULT TO SHUT THE DOOR MANUALLY EVEN WITH THE POWER SWITCH SHUT OFF. I HAD TO CALL MY HUSBAND TO COME AND ASSIST ME IN CLOSING THE DOOR SO I COULD SAFELY DRIVE WITH MY THREE CHILDREN. THIS REPAIR WAS NOT INCLUDED IN SB-0280-10 WHICH TOYOTA EXTENDED THE WARRANTY ON CERTAIN ISSUES. THOUGH, THE REPAIR WAS COVERED BY TOYOTA AS A ONE TIME "GOOD WILL" PER REPRESENTATIVES. I CONTINUED TO HAVE ONGOING ISSUES WITH REAR POWER SLIDING DOORS STICKING OR NOT CLOSING COMPLETELY. OFTEN THE BEEPING ONCE THE VEHICLE IN GEAR INDICATING THAT THE DOOR IN FACT WAS STILL OPEN. EACH TIME, IT REQUIRED ME TO SWITCH TO MANUAL TO CLOSE DOOR. 2014 THE PASSENGER SIDE REAR POWER DOOR CABLE BROKE. AGAIN, I BROUGHT THE VEHICLE TO TOYOTA. THIS TIME THEY SAID THAT THE REPAIR WOULD COST $1200. AFTER SOME DISCUSSION THEY AGREED TO PAY FOR PARTS ONLY AS A "GOOD WILL REPAIR" LEAVING ME TO PAY OVER $500 FOR LABOR. I CONTACTED TOYOTA CSP, WHO CONFIRMED THAT THIS REPAIR WAS NOT PART OF THE SERVICE BULLETIN LISTED ABOVE. THEREFORE, I WILL NOT BE HAVING THE REPAIR. WE WILL BE USING THE DOORS IN MANUAL MODE. THIS IS A HUGE SAFETY CONCERN FOR FAMILIES WITH YOUNG CHILDREN SITTING IN THE SAFETY OF THE BACK OF A MINIVAN. I HAD TROUBLE EVEN MANUALLY CLOSING THE DOOR AT ONE POINT. FORTUNATELY, THE BEEPING INDICATING AN OPEN DOOR PREVENTED ME FROM DRIVING WITH A PARTIALLY OPEN DOOR. BUT WHO'S TO SAY THAT WILL ALWAYS FUNCTION. I DON'T UNDERSTAND HOW SOME PARTS ARE INCLUDED IN SERVICE BULLETIN AND OTHERS NOT IN THESE DOORS. *TR

WITH IN A WEEK OF OTHER BOTH SLIDING DOORS CAN NOT OPEN , CABLE BROKE ON BOTH SLIDING DOORS CAUSING THE DOORS TO JAM AND CAN NOT BE OPENED TO LET A PASSENGER OUT IN CASE OF EMERGENCY. SAFETY ISSUE !!!! *TR

AS I WAS PULLING INTO A PARKING SPACE IN A COMMERCIAL PARKING LOT THE VAN SUDDENLY ACCELERATED WHILE MY FOOT WAS ON THE BRAKE. I HIT THE CAR PARKED FACING ME WHICH STOPPED MY FORWARD MOTION. *TR