2010 TOYOTA SIENNA Complaints

[XXX] [XXX] / [XXX] [XXX] 2010 Toyota Sienna Possible Shifter Interlock Failure: On [XXX] my [XXX] child found his way into the driver’s seat of our 2010 Toyota Sienna while the vehicle was parked in the driveway. According to my wife, there were no keys in the vehicle, and the vehicle was in park. In an instant, my wife (who was outside the van) helplessly observed the van begin to roll backward down the driveway and then across the sidewalk (on our side of the street), then across the street, and then across the sidewalk on the other side of the street and into the neighbor’s yard where it finally came to a rest. She said she heard something like grinding gears. I presume my son was trying to put it in park. Thankfully no property damage or personal injuries occurred during the incident. I [XXX] ) was not home when this happened. When I returned home, I inspected the van to see if my son was able activate the emergency shift lock release. I found the cover was intact and evidence of tampering was not observed. I then checked to see if I was able to pull the shifter out of park. Initially, I was unable to, but after a few tries and a little force, I was able to pull the shifter out of park (no keys in ignition, no brake compression, vehicle off) and the van began to roll. Our driveway is somewhat sloped. I replicated this procedure several times: a little force and a little wiggle and clunk, the shifter released and the van rolled. I discovered there was a recall for this very problem on 2010 Sienna’s (NHTSA Recall No.: 17V-657). I entered the Sienna’s VIN number on NHTSA’s website and found no active recall for the VIN number entered. I contacted Toyota of North America (1-800-331-4331) and chose to advocate and spoke to an agent and reported the problem. She was able to determine that the vehicle had been under the recall, but the van was “repaired” in 2020 which is the year we bought the van INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We recently had a full diagnostic check done on our vehicle (199 point at Parkway Automotive in Little Rock, Arkansas) that listed some components in need of repair. The only part involving the electrical system needing repair was our battery which was testing as no longer holding enough charge. We took the vehicle to Sam's Club in North Little Rock, AR within the last 2-3 weeks and had the battery replaced with a new Duracell with 3 year warranty. We drove away with no issues with the vehicle and used it for local driving without issues for those 2-3 weeks. The morning of Thursday, December 29, 2022 we started the car to drive to our church about 2 miles away with our four young children (1, 5, 8, 10). In the short drive, dash lights were flickering and the nav/audio screen system was turning off and restarting. Upon arrival at the church, as we were parking the car, gray smoke began to come from the hood quickly. The children were all still strapped in seatbelts and carseat, so we quickly unloaded them from the car and took them inside the building. While we were unloading them from the vehicle we observed the following: -black smoke pouring from driver's side hood -sparks falling on the ground from driver's side engine compartment, near bumper -spurts of fire coming from the hood and below the bumper on driver's side -charring and melting coming from the vents/lights where each child was seated in the 2nd and 3rd row seating After calling the fire department and locating a fire extinguisher, the fire quickly grew into an uncontrollable blaze so we all went inside the building as quickly as possible to avoid injury. Shortly thereafter, the battery itself seemed to explode (a loud explosion was heard and then a smaller one) and the driver windshield was blown. The fire was large enough to seem to be traveling toward the gas tank and we were afraid of a big disaster. The fire department then arrived and extinguished the fire and made a report.

Massive Oil Leak and Loss of Oil Pressure: Oil line burst while driving on the HWY coming back home from a work. Loss nearly all of the oil, but there were no warning lights. Pulled over into gas station. Checked dip stick, completely dry! Catastrophic oil leak without warning. Could have been stalled on the HWY and caused major ACCIDENT. Tried to refill oil but it all leaked out as soon as I started engine. Research around the web and find out that this is a known issue to Toyota for using rubber VVTI oil line - Part # 15772-31030 Now this part is made all metal!

The contact's father owned a 2010 Toyota Sienna. The contact stated while his father was driving to the hospital at 30-40 MPH for a medical emergency, he lost consciousness. The vehicle crashed into a steel fence. The air bags failed to deploy. The contact's father was transported to the hospital by emergency units where it was diagnosed that he had sustained a broken neck, which made it impossible for the medical personnel to treat him. The contact's father deceased while in the hospital. A police report was filed. The vehicle was towed to a tow yard where it was totaled. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2010 Toyota Sienna. The contact stated while driving approximately 15-20 MPH, the vehicle stalled inadvertently. The check engine warning light, the traction control warning light, and other unknown warning lights illuminated. Additionally, the contact stated that the steering wheel lost power steering functionality. The contact was able to veer to the side of the road. The contact stated that the vehicle failed to restart while in Park; however, the vehicle restarted when he shifted into Neutral. The contact drove the vehicle to his residence. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as there were no open recalls associated with the failure. The failure mileage was approximately 115,000.

One day when we tried to buckle the driver's side seat belt, little pieces flew out of the receiver side and it will no longer buckle. We took it to the Toyota dealer in N Syracuse NY and were told it would be a cost of $212 to replace and that it would be a two-week wait for the part to come in. This means that the owner and her two young babies would have to drive in an unsafe car, ILLEGALLY for two weeks putting her life and the life of her children in danger. The Toyota dealer inspected the seat belt and confirmed it was a defect and had failed. I called Toyota customer service and was told that there were no recalls for this defect and they would take no responsibility for the dangerous situation or consequences because the car was no longer under warranty. In fact, this is a problem that has been affecting many owners as indicated by an online search. Also, the fact that the dealer has to wait two weeks to obtain the part indicates that this seatbelt has failed many owners and they have used up the supply. This should be a recall situation but Toyota will take no responsibility.

THE DASHBOARD IS DEFECTIVE. TOYOTA ACKNOWLEDGE THIS DEFECT, AND ISSUES A FREE REPLACEMENT. HOWEVER, TOYOTA CLAIMS THE WARRANTY PERIOD HAS EXPIRED, AND WILL NOT REPLACE MY DASHBOARD. DUE TO COVID 19 LOCKDOWN, I DID NOT GET IT FIXED EARLIER, AND WAS NOT AWARE THAT RECALLS HAVE EXPIRING AN EXPIRING DATE.

DASHBOARD HAS RECENTLY BECOME STICKY EVEN THOUGH WIINDSHIELD IS ROUTINELY COVERED.

WHEN ENTERING A SLIGHT CURVE IN THE ROAD AT MODERATE IN TOWN SPEEDS THERE IS A CLICKING SOUND TO THE LEFT OF THE STEERING WHEEL IN THE DASH THEN THE TRACTION CONTROL SENSOR LIGHTT GOES ON. WHILE FREEWAY DRIVING, IT HAS HAPPENED 3 TIMES OUT OF THE BLUE AND WARNING BUZZERS SOUNDED VSC LIGHT AND TRACTION CONTROL LIGHT WENT ON AND THE STEERING JERKED...ENGINE LOST POWER ...VERY SCARY.I HAD RACK AND PINION STEERLING ASSEMBLY REPLACED AT ABOUT 40,000. THE PROBLEM STARTED AT ABOUT 110,000 MILES. I HAD ALL THE WHEEL SENSORS REPLACED AT ABOUT 115,000. I TOOK IT INTO TOYOTA DEALERSHIP THEY SAID THEY COULDN'T FIND A PROBLEM. TOOK IT TO 2 DIFFERENT MECHANICS ...ONE CHANGED THE SENSORS.COMPANY SAYS IT HASN'T BEEN A PROBLEM BUT ON THE INTERNET THERE ARE LOTS OF IDENTICAL POSTS. DEFINITELY A SAFETY ISSUE.I'VE HAD THE CAR 11 YEARS AND ALWAYS DID SCHEDULED MAINTENANCE. PLEASE SEE WHAT THE ISSUE IS.

TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE SLOWING DOWN, A LOUD BOOMING NOISE OCCURRED AND THE VEHICLE SUDDENLY LOSS AUTOMOTIVE POWER AND CAME TO A ROLLING STOP. UPON INSPECTION, PART OF THE TRANSMISSION WAS DETACHED AND ON THE GROUND NEARBY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION HAD EXPLODED. THE CONTACT INDICATED THAT PIECES OF THE TRANSMISSION HAD DISLODGE FROM THE TRANSMISSION CASING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.