2010 TOYOTA SIENNA Complaints

TOYOTA SIENNA UNCONTROLLED ACCELERATION. I ATTEMPTED TO SLOW VEHICLE BY PUMPING BRAKES WHICH RENDERED THEM TEMPORARILY USELESS. SHIFTING INTO NEUTRAL DIDN'T WORK. THEN ACCELERATION NORMALIZED AND BRAKES REGAINED FUNCTION. *TR

TL*THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 25 MPH THE SECOND REAR SEAT MOVED BACK AND FORTH WHILE TWO CHILDREN WERE SEATED IN THEM. ONE OF THE CHILDREN SUSTAINED AN INJURY TO HER LEG WHEN IT HIT THE REAR OF THE FRONT PASSENGER SEAT. THE CONTACT STATED SHE STOPPED THE VEHICLE WHEN SHE GOT A CHANCE TO CHECK THE CHILDREN. THE CONTACT HAD TO DRIVE ONTO THE EMERGENCY LANE WHENEVER THE FAILURE OCCURRED TO MAKE SURE THE PASSENGERS WERE NOT INJURED. THE FAILURE OCCURRED THREE TIMES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT ON ANOTHER OCCASION, THE SEAT LUNGED FORWARD WITH A CHILD IN IT BUT HE WAS NOT INJURED. THE APPROXIMATE FAILURE MILEAGE WAS 2,800 AND THE CURRENT MILEAGE WAS 3,100.

IN THE QFC PARKING LOT, AT AROUND 5PM ON A CLEAR MONDAY EVENING I WENT TO TURN LEFT INTO A PARKING SPOT. I STEPPED ON THE GAS AND NOTHING HAPPENED, I LET UP A BIT AND STEPPED AGAIN AND MY 2010 TOYOTA SIENNA SHOT FORWARD. I SLAMMED ON THE BRAKE HALFWAY INTO THE PARKING SPOT AND RAN INTO THE TREE IN FRONT OF THE VAN. I LOOKED DOWN AND COULD SEE THE OUTLINE OF THE GAS PEDAL SO MY FOOT WAS DEFINITELY ON THE BRAKE. I WAS VERY SHAKEN UP. THE VANS BUMPER AND HOOD ARE DAMAGED AND THE TREE LOST SOME BARK. I HAD IT TOWED TO THE TOYOTA DEALERSHIP AND TOYOTA IS HAVING IT INVESTIGATED. IT HAS BEEN THERE FOR A MONTH NOW. POLICE WERE CALLED, BUT DID NOT TAKE A REPORT AS THERE WERE NO INJURIES. *TR

UNCONTROLLED ACCELERATION WHERE DEPRESSING THE BRAKE PEDAL WAS "SOFT" AND DID NOT HAVE ANY EFFECT IN STOPPING THE VEHICLE. I WAS PULLING INTO MY GARAGE AND AS I NEARED THE POINT WHERE I WANTED TO STOP, I PRESSED ON THE BRAKE PEDAL. THIS HAD NO EFFECT AND THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE PROCEEDED THROUGH THE OTHER END OF THE GARAGE. THERE IS A DROP FROM THE FLOOR OF THE GARAGE TO THE GROUND ON THE BACK SIDE OF THE GARAGE. WHEN THE HEAVY FRONT END OF THE 2010 TOYOTA SIENNA WENT THROUGH THE GARAGE WALL, IT DROPPED TO THE GROUND AND THE VEHICLE WAS BALANCED LIKE ON A TEETER-TOTTER WITH 1 REAR WHEEL IN THE AIR INSTEAD OF ON THE GARAGE FLOOR. THIS POSITION STOPPED THE VEHICLE FROM CONTINUING TO MOVE FORWARD. I WAS UNABLE TO GET OUT BECAUSE THE DOORS WERE LOCKED AND DID NOT RELEASE WHEN I TRIED TO OPEN THE DOOR. I CALLED THE LOCAL SECURITY FORCE WHO CAME TO MY ASSISTANCE. WITH THE SECURITY FORCE PULLING ON THE DOOR FROM THE OUTSIDE, I WAS ABLE TO GET OUT THROUGH THE REAR PASSENGER DOOR. THIS HAS NEVER HAPPENED BEFORE BUT THE CONSEQUENCE WAS FRIGHTENING EVEN AT THE SLOW SPEED THAT I WAS GOING. I CONTACTED MY INSURANCE COMPANY AND THOUGH NOT FINALIZED, IT APPEARS THAT THEY BELIEVE THEY WOULD BE ABLE TO REPAIR THE VEHICLE. THEIR REPAIRS WOULD BE BODY WORK, PAINTING, AND A NEW FRONT WINDSHIELD. MY CONCERN IS THAT THESE REPAIRS MAY NOT ADDRESS THE ROOT CAUSE OF THE PROBLEM - THAT THE BRAKE PEDAL DID NOT SLOW OR STOP THE VEHICLE AS INTENDED. *TR

THIS HAPPEN ON MAY 3, 2010 AROUND 9:50AM . MY WIFE , BY HERSELF, DRIVE TO THE PARKING PLAZA IN FRONT OF RETAIL STORE, BEFORE IT HAPPENS SHE HAS FULLY BRAKE AND STOP , AND WAITING FOR OTHER DRIVER TO FULL OUT OF PARKING SPACE. SHE SLOWLY MAKES RIGHT TURN TO PARKING SPACE, THE CAR, SIENNA 2010 VAN, SUDDENLY ACCELERATES TO HIGH SPEED AND SMASHES TO THE FRONT STORE, CAUSING THE DAMAGE THE WHOLE FRONT STORE , LUCKILY NO BODY INJURY IN THE INCIDENT. I THINK SOMETHING UNUSUAL HAPPEN TO THIS CAR, I HAD CONTACTED TOYOTA TO FURTHER ANALYSIS OF THE CAR, RIGHT NOW THE CAR IS IN DEALERSHIP , AWAITING FOR REPAIR. *TR

TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. WHILE DRIVING AT SPEEDS OF 10 MPH, THE VEHICLE ABNORMALLY ACCELERATED WITHOUT WARRANT AND CRASHED. THE POLICE ARRIVED ON THE SCENE AND FILED A POLICE REPORT ACCORDINGLY. THERE WAS ONE REPORTED INJURY AND THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 5,100.

THE CONTACT OWNS 2010 TOYOTA SIENNA. THE CONTACT WAS DRIVING AT 65MPH WHEN SUDDENLY THE SUN ROOF EXPLODED. SHE WAS NOT SURE WHAT HAPPEN AS SHE DROVE THE VEHICLE HOME .AFTER THE EXPLOSION AND CALL THE DEALER. THEY STATED THEY WILL TAKE INSPECTS THE DAMAGES BUT CANNOT GUARANTEE THE WARRANTY OR IF SHE WOULD HAVE TO PAY THE COST ON THE REPAIRS. SHE THEN CALL THE INSURANCE COMPANY FILE A CLAIM SET AN APPOINTMENT FOR THEM TO INSPECT THE DAMAGES. NO ONE WAS INJURED BECAUSE THE COVER OF THE SUN ROOF WAS CLOSED BUT THERE IS A HOLE IN THE TOP OF HER VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS 5,900.....MW

SLIDING DOOR DRIVER'S SIDE ON 9 MONTH OLD 2010 TOYOTA SIENNA HAS FAILED TWICE IN PAST THREE MONTHS. THE SLIDING DOOR CLOSES AND IS UNABLE TO RE-OPEN. PREVIOUS TO THE TWO FAILURES, DOOR HAS ONLY BEEN LOCKED AND CLOSED USING REMOTE CONTROL, HANDLE FROM OUTSIDE, OR LOCKED AUTOMATICALLY UPON ACCELERATING. BECAUSE AN INFANT OCCUPIES THE SEAT FOR THAT DOOR 100% OF THE TIME, DOOR IS NEVER OPENED OR LOCKED FROM THE INSIDE AND IS NEVER TOUCHED BY PASSENGERS FROM THE INSIDE. DEALERSHIP INDICATES THAT THE INSIDE LOCK LEVER IS BEING MANUALLY FORCED PAST THE LOCK POSITION WHEN CLOSING THE DOOR; HOWEVER, THE INSIDE LOCK LEVER HAS NEVER BEEN USED AT ALL BY ANY OF THE OWNERS. DEALER REASSEMBLED THE LOCK CONTROLLER TO CORRECT THE ISSUE THE SECOND TIME. *TR

MY 17 MONTH OLD'S HEAD GOT JAMMED BETWEEN THE RIGHT REAR WHEEL AND THE RIGHT REAR DOOR PANEL WHILE THE ELECTRIC DOOR SLID OPEN. EVEN THOUGH MY WIFE PULLED ON THE DOOR HANDLE THE DOOR KEPT SLIDING OPEN. MY BABY'S HEAD WAS CRUSHED BETWEEN THE TIRE AND DOOR PANEL. THIS IS A VERY UNSAFE DESIGN AS MY WIFE TRIED TO STOP THE DOOR FROM SLIDING BACK AND THE DOOR KEPT MOVING. I NEED SOMEONE TO CALL ME TO FURTHER DISCUSS THIS MATTER. MY CAR IS A 2011 MODEL. *TR

SUBJECT: SMOKE FROM NEW 2010 TOYOTA SIENNA CE. I BOUGHT WHAT APPEARED TO BE A NEW 2010 TOYOTA SIENNA FROM DCH BRUNSWICK TOYOTA IN NORTH BRUNSWICK, NEW JERSEY ON MARCH 29, 2010. ITS ODOMETER READ 95 MILES. WE LEFT THE DEALERSHIP AT ABOUT 7:00 PM. MY WIFE DROVE THE CAR AND MY MOTHER, WHO IS SUFFERING FROM SCIATICA AND HAS RECENTLY UNDERGONE AN OPERATION, SAT IN THE PASSENGER SEAT. (IT MUST BE MENTIONED HERE THAT BOTH MY WIFE AND MOTHER HAVE EXTENSIVE EXPERIENCE IN DRIVING CARS THAT GOES BACK AT LEAST TEN YEARS, AND MY WIFE ESPECIALLY IS QUITE FAMILIAR WITH THE BASICS OF CAR MECHANICS.) AT ABOUT 7:30 PM, WHEN MY WIFE TURNED THE HEATER ON, THE ENGINE STARTED MAKING LOUD THUMPING SOUNDS. MY MOTHER NOTICED A GLOW IN THE HOOD. A CONSIDERABLE AMOUNT OF THICK DARK SMOKE STARTED RISING FROM THE HOOD. MY WIFE STOPPED THE CAR IMMEDIATELY AND TURNED THE ENGINE OFF. THINKING THAT THE ENGINE WAS ABOUT TO EXPLODE, THEY LEAPED OUT OF THE CAR AND RAN AWAY TO A SAFE DISTANCE IN THE MUD ON THE SIDE OF THE STREET FEARING FOR THEIR LIVES. THE PHYSICAL AND EMOTIONAL TRAUMA THAT MY MOTHER WAS SUBJECTED TO HAS CAUSED A SUBSTANTIAL INCREASE IN THE BACK PAIN LEADING TO NIGHTMARES AND INSOMNIA. THE SMOKE THAT THE CAR CONTINUED TO EMIT FOR ANOTHER HALF AN HOUR GAVE THE IMPRESSION THAT THE ENGINE COULD EXPLODE ANY TIME. WE CALLED THE DEALERSHIP AND THEY HAD TO TOW THE CAR BACK TO THEIR PLACE. THE DEALERSHIPS SERVICE CENTER TRIED TO DIAGNOSE THE PROBLEM. THE BEST THEY CAME UP WITH WAS: A POSSIBLE AIR BUBBLE IN THE COOLANT AND THERMOSTAT FAILURE. BUT IT COULD BE ANYTHING ELSE, THEY ADDED. UPDATED 04/13/10.*JB