2025 TOYOTA SIENNA HYBRID Complaints

We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted on several occasions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA.

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. A local dealer was contacted; however, no assistance was provided. A second local dealer was contacted, Palm Beach Toyota (200 S Congress Ave, West Palm Beach, FL 3340); and a loaner vehicle was provided. The vehicle was not diagnosed or repaired because parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats). The contact reached out to a local dealer, who provided a loaner vehicle; however, the vehicle was not diagnosed or repaired. Additionally, the loaner was not comparable to the vehicle. The manufacturer was contacted and confirmed that parts for the recall repair were not yet available. No additional assistance or timeline for the repair was provided. During a follow-up attempt, the contact was unable to reach the manufacturer and was directed to voicemail. The contact had not experienced a failure.

The recall is still not fixed and dealership has my van for over 3 months now. I haven't even had my van a year.

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not available. The contact stated that the manufacturer had enough time to manufacture the parts. The manufacturer was contacted, and a case was filed. In addition, the contact requested a buyback. The contact had not experienced a failure.

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

I purchased a 2025 Toyota Sienna in May 2025 for use as a family vehicle. In December 2025, I received a safety recall notice from Toyota regarding a weld defect affecting the second-row seat. The recall letter explicitly instructs owners not to use the second-row seat due to a safety risk. This seat is where my daughters normally sit when we travel. Currently, Toyota has informed me that there is no available repair remedy, and they cannot provide a timeline for when the issue will be resolved. Because of this recall: •The vehicle cannot be safely used as intended to transport my family. •The manufacturer has acknowledged a safety defect affecting passenger seating. •I am still making loan payments on a vehicle that cannot be fully or safely used. Toyota has provided a rental car, but this is not a long-term solution and does not resolve the underlying safety issue. I am concerned about the structural integrity of the seat weld and the potential risk of seat failure during a crash, which could seriously endanger passengers. Given that this is a family vehicle designed to transport multiple passengers, the inability to use the second-row seat significantly impacts the safety and usability of the vehicle. I am submitting this complaint to request oversight regarding this recall and the lack of an available remedy. Toyota case number: 260211003481 Toyota has stated that no repair is currently available, and owners must wait until a future remedy is developed. I requested a replacement of the vehicle directly to Toyota.