2006 TOYOTA TACOMA Complaints

01/22/15 TOYOTA DEALER APPLIED CORROSION-RESISTANT COMPOUND (CRC), TO FRAME OF 2006 TACOMA (MILEAGE 113835), A RECALL SERVICE. MARCH 2016, I DISCOVERED CRC PEELING/FLAKING OFF MANY PLACES ON THE FRAME. IT APPEARED CRC HAD BEEN APPLIED OVER RUST. 4/12/16 WE ASKED DEALER TO INSPECT CRC DURING UPCOMING RECALL SERVICE FOR LEAF SPRING ASSEMBLIES. THESE WERE REPLACED 06/23/16 (MILEAGE 138878). INVOICE READS, 'PLEASE NOTE: CRC ON FRAME IS PEELING OFF'. DEALER ADVISED CALLING TOYOTA CUSTOMER EXPERIENCE CENTER. 06/24/16 TOYOTA CREATED CASE COMPLAINT #1606240431. THEY NOTIFIED US 6/27/16 THAT THE CRC CAMPAIGN HAD ENDED AND THERE WAS NO REMEDY. 08/01/16, PROPRIETOR OF A LOCAL GARAGE, IN BUSINESS SINCE 1955, EVALUATED. HE WAS AWARE OF THE RECALL, HAD WORKED ON OTHER RECALLED TRUCKS AND SAID THIS WAS THE WORST HE HAD SEEN. HE THOUGHT CRC HAD BEEN APPLIED TO COVER UP RUST. HE RECOMMENDED SAND BLASTING AND RE-APPLYING RUST PROTECTANT SOON BEFORE RUST CAUSES A SERIOUS SAFETY ISSUE. 08/11/16, OWNER OF A BODY SHOP EVALUATED AND SAID IT WOULD BE DIFFICULT IF NOT IMPOSSIBLE TO REMOVE THE RUST. HE WAS SURPRISED THE DEALER HAD NOT REPLACED THE FRAME, SINCE HE WAS AWARE OF MANY FRAMES BEING REPLACED BY ANOTHER DEALER 40 MILES AWAY. BOTH PROFESSIONALS NOTED BUBBLING &/OR BUCKLING FRAME METAL DUE TO RUST AND SAID THIS WILL EVENTUALLY BECOME A VERY SERIOUS SAFETY ISSUE. 8/31/16, I CONTACTED TOYOTA CUSTOMER EXPERIENCE CENTER TO SHARE PROFESSIONAL OPINIONS. THE SUPERVISOR SAID TOYOTA WOULD DO NOTHING AND WOULD ASSUME NO LIABILITY FOR PROPERTY DAMAGE, INJURY OR DEATH IF THE RUSTED FRAME BREAKS AND CAUSES AN ACCIDENT. I SAID THIS WAS UNACCEPTABLE AND REPEATEDLY ASKED TO SPEAK WITH HER MANAGER. SHE SAID SHE DID NOT HAVE A MANAGER AND SHE TERMINATED MY CALL. TOYOTA'S FAILED REMEDY LEAVES US WITH THE INITIAL RECALL PROBLEM AND SAFETY CONCERN.

THIS IS WHAT I WROTE TO TOYOTA "HELLO THERE, I ALREADY CALLED TOYOTA CUSTOMER CARE NUMBER AND EVEN GOT A CASE NUMBER FOR MY PROBLEM AND THE ANSWER I GOT WAS WE CAN NOT HELP YOU WITH YOUR PROBLEM BECAUSE THERE IS NO WARRANTY AFTER THE RECALL PERIOD IS OVER. I WILL START FROM THE BEGINNING. MY TRUCK IS 2006 TOYOTA TACOMA . I GOT A LETTER IN MAIL ABOUT THE RECALL FOR THE FRAME AND IT STATED THAT IF MY TRUCK HAS EXCESSIVE RUST OR A HOLE IN IT THEY WILL REPLACE THE FRAME, IF NOT THEY WILL COAT THE FRAME TO SLOW DOWN THE RUST ON THE FRAME. I TOOK TO MY DEALER, THEY INSPECTED IT AND FOUND NO HOLES IN MY FRAME. THEY WILL APPLY THE COATING AND SENT ME ON MY MARRY WAY. THIS WAS BACK IN 1/20/2015. NOW FAST FORWARD TO 9/6/2016 AND NOW I HAVE A BIG HOLE IN MY FRAME AND A LOT MORE RUST THEN BEFORE. I DON'T TAKE TO BEACH. I TAKE VERY GOOD CARE OF THE TRUCK BUT IT'S THAT DEFECTIVE FRAME THAT IS ON THE TRUCK. I KNOW 95-00 TACOMA'S DID A BUY BACK PROGRAM A FEW YEARS AGO. THE 2001-2004 IF THE FRAME GOT COATED YOU GAVE THE A 15 YEAR WARRANTY ON THE FRAME. 2005-2008 TACOMA'S IN CANADA GOT THE SAME 15 YEAR WARRANTY IF THE FRAME GOT COATED. SO WHY NOT 2005-2008 TACOMA"S IN THE USA DON'T HAVE THAT WARRANTY? MY POINT IS YOU KINDA NEED TO WORK WITH ME AND OTHERS WITH THIS PROBLEM. THIS WILL BE AN SAFETY ISSUE AT SOME POINT. THE SAFETY OF MYSELF, MY FAMILY AND OTHER DRIVERS. PLEASE HELP ME OUT NOW BEFORE IT'S TOO LATE. "

I TOO AM A VICTIM OF THE DEFECTIVE TOYOTA TACOMA FRAME. THE FRAME OF MY VEHICLE RUSTED THROUGH TO THE POINT OF BREAKING, RENDERING MY VEHICLE COMPLETELY UNSAFE TO DRIVE. THE VEHICLE ONLY HAS 78,000 MILES, AND IS NOW UTTERLY WORTHLESS. I WAS DRIVING THE VEHICLE AT HIGHWAY SPEEDS WHEN I FELT THE FRAME GIVE WAY, IMMEDIATELY CHANGING THE ENTIRE DYNAMIC OF PERFORMANCE. I WAS ABLE TO GET THE VEHICLE TO MY HOME WHEN I DISCOVERED THE FRAME HAD RUSTED THROUGH COMPLETELY, DROPPING THE VEHICLE BETWEEN THE CAB AND THE BED. ONLY LUCK AND MY OWN DRIVING EXPERIENCE KEPT ME FROM CRASHING WHEN THE DEFECTIVE FRAME FAILED. I CONTACTED TOYOTA, THINKING THAT THIS ISSUE WOULD BE HANDLED BECAUSE OF THE OBVIOUS MANUFACTURER DEFECT IN THE FRAME OF THE VEHICLE. I WAS WRONG ABOUT THIS, AND WAS MET WITH COMPLETE DISREGARD AND A SMUG ASSURANCE THAT TOYOTA WOULD NEVER MAKE ANY AMENDS FOR THIS DEFECTIVE PRODUCT. I WAS TOLD THAT A NOTICE WAS MAILED TO THE PREVIOUS OWNER OF THE VEHICLE, AND THAT THIS MET THEIR OBLIGATION AND THAT NOTHING FURTHER WOULD BE DONE CONCERNING THE MATTER. TO SAY THAT THE AMERICAN CONSUMER HAS BEEN TAKEN ADVANTAGE OF IN THIS SITUATION IS A GROSS UNDERSTATEMENT. FROM THE NUMBER OF COMPLAINTS CONCERNING THIS EXACT SITUATION, IT IS CLEAR THAT THERE IS A SYSTEMIC DEFECT IN THE FRAME USED BY TOYOTA IN THESE VEHICLES. THE MANUFACTURER KNOWS THIS, BUT INSTEAD OF MAKING EFFORTS TO CORRECT THE PROBLEM, THEY ARE EXPENDING THEIR RESOURCES TO DEFEND NOT ADDRESSING THE ISSUE. JUST BECAUSE THE COMPANY SET AN ARBITRARY DATE WHEN THEY WOULD NO LONGER ADDRESS THE ISSUE DOES NOT MAKE THE ISSUE GO AWAY. THEY KNOWINGLY INSTALLED DEFECTIVE COMPONENTS IN THESE VEHICLES AND ARE NOW ENGAGED IN A DECEPTIVE AND MANIPULATIVE CAMPAIGN TO SHIRK THEIR RESPONSIBILITY TO THE AMERICAN CONSUMER. I IMPLORE THE NHSTA TO BE THE VOICE OF THE INDIVIDUAL IN THIS MATTER, AS ALONE, WE HAVE NO RECOURSE.

FRAME CORROSION. THE FRAME ON MY 2006 TOYOTA TACOMA TRUCK IS VERY RUSTY. THE METAL IS JUST FLAKING OFF. I TOOK IT TO THE CAR WASH AND WHILE WASHING UNDERNEATH PARTS OF THE METAL JUST FLAKED OFF IN LARGE PIECES. I CALLED THE DEALER AND WAS TOLD THEY COULDN'T HELP ME AND GAVE ME A CUSTOMER SERVICE NUMBER FOR TOYOTA CORPORATION. I CALLED THAT NUMBER AND WAS TOLD A LIMITED SERVICE CAMPAIGN FOR CORROSION PROBLEMS ON MY TRUCK ENDED ON MARCH 31, 2016. THEY COULD NOT ASSIST ME WITH MY PROBLEM BECAUSE IT WASN'T A SAFETY RECALL. WHAT WILL IT TAKE FOR THIS PROBLEM TO BECOME A SAFETY ISSUE. THE FRAMES ON THESE TRUCKS ARE DEFECTIVE. THEY ARE FRACTURING AND RENDERING THESE TRUCKS USELESS. MANY OF US CANNOT AFFORD TO REPLACE THE FRAMES AND IF WE SELL THIS PROBLEM IS SO WELL KNOWN WE CAN'T GET A FAIR PRICE FOR VEHICLES. MY TRUCK HAS 100600 MILES ON IT. I'VE TAKEN CARE OF THE TRUCK BUT IT DOESN'T MATTER. THE FRAME RUSTED ANYWAY. PLEASE HELP THOSE OF US THAT HAVE THESE VEHICLES. TOYOTA SHOULD RECOGNIZE THAT THIS IS A SAFETY ISSUE JUST LIKE IT WAS BEFORE. THE ONLY DIFFERENCE IS THAT TOYOTA LEARNED HOW TO AVOID RESPONSIBILITY FOR THESE DEFECTIVE FRAMES.

TL* THE CONTACT OWNS A 2006 TOYOTA TACOMA. WHILE USING THE PRESSURE WASHER TO WASH THE UNDERCARRIAGE OF THE VEHICLE, THE CONTACT NOTICED EXCESSIVE AMOUNTS OF RUST EMITTING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS INFORMED THAT THERE WAS A LIMITED MANUFACTURER'S EXTENDED WARRANTY ON THE VEHICLE, WHICH HAD EXPIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 100,600. UPDATED 04/18/17 *LJ UPDATED 09/06/2017*JS

TL* THE CONTACT OWNS A 2006 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/20/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED UPDATED 12/22/16. *JB

REAR LEAF SPRING RECALLS. BEEN TWO MONTHS WAITING FOR PARTS TO ARRIVE AT LOCAL TOYOTA DEALER. ORDER WAS PLACED ON 7/13/16. WAS TOLD BY TOYOTA REP, THAT REP FROM LOCAL DEALER SAID IT WOULD TAKE A FEW MORE MONTHS FOR PARTS TO COME IN. FEELS UNSAFE DRIVING VEHICLE.

TL* THE CONTACT OWNS A 2006 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 09V388000 (VEHICLE SPEED CONTROL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2006 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DURING A RECENT SAFETY INSPECTION, THE INSPECTOR NOTED THAT THE FRAME WAS RUSTED AND IN ONE SPOT WAS RUSTED THROUGH. CONTACTED THE MANUFACTURER AND WAS TOLD THAT A RECALL HAD BEEN INITIATED BUT HAD EXPIRED IN MARCH OF 2016. ADDITIONALLY, THE MANUFACTURER STATED THAT THE RECALL WAS NOT SAFETY RELATED. I HAVE NEVER BEEN NOTIFIED OF THIS RECALL. DRIVING THE VEHICLE WITH A FRAME THAT MAY FAIL IS NOT SAFE. I BELIEVE THAT TOYOTA SHOULD BE REQUIRED TO ISSUE A SAFETY RECALL AND THAT THEY SHOULD BE REQUIRED TO REPAIR THIS UNSAFE CONDITION CAUSED BY LACK OF A VIABLE QUALITY CONTROL PROGRAM.