2012 TRIUMPH TIGER Complaints

THE STALK ON THE TURN SIGNALS BREAK LEAVING THE TURN SIGNALS NON-FUNCTIONAL. MY VEHICLE HAS LOW MILEAGE AND HAS ONLY BEEN USED ON NORMAL PAVED ROADS. ALL FOUR OF THE PLASTIC STALKS ON THE TURN SIGNALS HAVE BROKEN DURING NORMAL RIDES AT DIFFERENT TIMES. THIS RESULTS IN AN UNPREDICTABLE LOSE OF TURN SIGNALS WITHOUT WARNING DURING A RIDE. REPLACEMENT PARTS SOLD BY TRIUMPH APPEAR TO BE THE SAME AS THE ORIGINAL EQUIPMENT.... *BF *BF *TR

2012 TRIUMPH TIGER 800. CONSUMER WRITES IN REGARDS TO TRANSMISSIONS GEAR CHANGE MECHANISM. *LD THE CONSUMER STATED THE GEAR SHIFT MOVED FREELY BETWEEN THE DOWNSHIFT AND UPSHIFT POSITIONS. *JS

NHTSA CAMPAIGN NUMBER: 13V104000 ("DUE TO A MANUFACTURING ERROR, THE TURN SIGNAL STEMS ON THE FRONT AND REAR OF THE MOTORCYCLE MAY FRACTURE. ") IS ALREADY IN EFFECT FOR SOME TRIUMPH MOTORCYCLES, INCLUDING MY MAKE/MODEL/YEAR. THE VIN ON MY TRIUMPH DOES NOT FALL INTO THIS RECALL FOR SOME REASON, BUT I'VE ALREADY EXPERIENCED BOTH FRONT TURN SIGNALS FAILING IN THE EXACT SAME WAY THIS RECALL DESCRIBES. THE FIRST TIME IT HAPPENED TO MY FRONT RIGHT SIGNAL IN JUNE 2015. I NOTICED MY FRONT LEFT SIGNAL BROKEN TODAY, OCTOBER 12, 2017.

TODAY, THE FOURTH OF ALL FOUR TURN SIGNAL STALKS HAVE BROKEN. THIS HAS ALL OCCURRED IN THE PAST FEW MONTHS. I CALLED A DEALER AND TRIUMPH AND WAS TOLD THAT MY VIN NUMBER WAS NOT INCLUDED ON THE RECALL FOR THIS ISSUE.

ALL THE TURN SIGNAL STALKS HAVE BROKEN EXCEPT THE LEFT FRONT THROUGH NORMAL RIDING, BIKE HAS NEVER BEEN DOWN. I CAN TELL THE LEFT FRONT WAS REPLACED BEFORE I BOUGHT THE BIKE IN JANUARY OF 2016 BECAUSE IT HAS WITNESS MARKS IN THE BULB HOUSING AND THE STALK MATERIAL IS RUBBERY AND THE MATERIAL ON THE THREE BROKEN STALKS ARE SIMILAR TO A HARD WAX CONSISTENCY. I GAVE MY VIN # TO MY LOCAL TRIUMPH DEALER AND I WAS TOLD THERE IS NO RECALLS ON THIS BIKE SO I ATTEMPTED TO REPAIR THE THREE BROKEN STEMS WITH EPOXY WITHOUT SUCCESS. I LATER GOOGLED THE ISSUE AND FOUND THE RECALL ON THE NHTSA WEBSITE, I CALLED THE LOCAL DEALER AGAIN WITH THE RECALL INFO AND THEY TOLD ME THEY WOULD CALL ME BACK WHICH THEY NEVER DID. I THEN CALLED THE TRIUMPH USA TOLL FREE CUSTOMER NUMBER, TOLD THEM THE ISSUE, GAVE THEM MY VIN#, AND THEY TOLD ME THAT ALL FOUR STALKS WERE REPLACED BY THE SELLING DEALER IN CARTERSVILLE, GA, WHICH, I CAN ASSURE YOU, THREE WERE NEVER DONE. THE CUSTOMER SERVICE REP WASN'T INTERESTED IN HELPING ME OUT, JUST BASICALLY TOLD ME "TOO BAD". I LEFT A MESSAGE WITH HIS SUPERVISOR [XXX] ON OCT. 13, 2016 AND NEVER HEARD ANYTHING AGAIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ALL FOUR TURN INDICATORS HAVE HAD THE MOUNTING STALKS FAIL. THE LIGHT THEN HANGS BY THE POWER WIRES. ONE INDICATOR FAILED OVERNIGHT WHILE PARKED IN THE GARAGE. THREE FAILED DURING NORMAL RIDING ON STREETS AND HIGHWAYS WITH NO EXTERNAL FORCE OTHER THAN NORMAL RIDING VIBRATION. TRIUMPH RECALLED CERTAIN 2012 TIGER 800XC VIN NUMBERS, BUT DID NOT INCLUDE MINE. THE RECALL SHOULD HAVE INCLUDED THIS MOTORCYCLE AS IT IS PROMOTED AS BENG CAPABLE OF RIDING ON UNIMPROVED ROADS.

REAR BRAKE LIGHT WILL NOT ILLUMINATE UNLESS FIRM PRESSURE IS USED ON THE FRONT BRAKE LEVER (REAR BRAKE LIGHT SWITCH IS OK). *TR

BIKE STALLS WHILE RIDING. BIKE WILL NOT RESTART AFTER STALLING IN MIDDLE OF THE ROAD OR INTERSECTION. *TR

I HAVE A TRIUMPH TIGER 800XC MOTORCYCLE, AND THE BIKE HAS A STALLING PROBLEM. THE FIRST TIME I NOTICED IT WAS ON THE WAY TO THE DEALER FOR THE 500 MILES SERVICE, AS I PULLED UP TO A STOP LIGHT I PULLED IN THE CLUTCH AND THE MOTOR DIED. IT STALLED 2 MORE TIMES IN THE 1/4 MILE TO THE DEALER, EVERYTIME I PULLED IN THE CLUTCH IT DIED. I ALSO NOTICED THE BIKE IDLING STRANGE. THEY SAID THEY FIXED IT BUT IT STILL DOES IT. IT ALSO STALLS WHEN YOU ARE JUST TAKING OFF, AS YOU START TO RELEASE THE CLUTCH IT JUST DIES, THIS IS A SAFETY CONCERN FOR ME , IF IT HAPPENS IN THE MIDDLE OF AN INTERSECTION IT'S GOING TO BE BAD. I'VE CONTACTED THE DEALER AND HE SAID HE WILL CONTACT TRIUMPH, BUT WHEN I CALLED TRIUMPH THEY SAID THEY HAVE HEARD NOTHING ABOUT THIS PROBLEM. ON THE INTERNET, IT IS A VERY WIDESPREAD PROBLEM, AND I KNOW THEIR HAVE BEEN MANY OTHER COMPLAINTS TO YOU ABOUT THIS. *TR

VEHICLE IS A 2012 TRIUMPH TIGER 800 MOTORCYCLE WITH 980 MILES. BIKE RAN FLAWLESSLY UNTIL TODAY WHEN IT DEVELOPED A RANDOM ENGINE STALLING PROBLEM THAT OCCURS AS THE THROTTLE IS INITIALLY APPLIED, REGARDLESS OF CLUTCH ACTION OR POSITION. THIS USUALLY HAPPENS WHEN STOPPED AS AT A TRAFFIC LIGHT OR STOP SIGN AND CAN CAUSE A SAFETY ISSUE WHEN MOTORISTS AREN'T EXPECTING THE BIKE TO BLOCK THE INTERSECTION. THIS IS A CLASS PROBLEM WITH THIS PARTICULAR MOTORCYCLE. I AM A MEMBER OF A TIGER 800 FORUM AND THIS ISSUE AFFECTS ABOUT 30% OF THE OWNERS THERE AND THE NUMBER OF CASES KEEPS GROWING. I BELIEVE IT WILL AFFECT VIRTUALLY EVERY TIGER 800 IN TIME. MY OPINION AS A FAIRLY EXPERIENCED MECHANIC IS THAT THERE IS LIKELY AN ISSUE WITH THE BIKE'S IDLE AIR CONTROL SYSTEM OR THROTTLE BODIES. WE HAVE HEARD OFF THE RECORD THAT TRIUMPH IS AWARE OF THE PROBLEM BUT THEY HAVE NEITHER ACKNOWLEDGED THE ISSUE PUBLICLY THAT I AM AWARE OF NOR HAVE WE ANY IDEA IF/WHEN THERE WILL BE A SOLUTION. *TR