2009 VOLKSWAGEN ROUTAN Complaints

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/21/15*CN THE CONSUMER STATED THE VEHICLE WOULD NOT START. UPDATED 04/20/15*JB

TL*THE CONTACT OWNS 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THREE OF THE TIRE PRESSURE MONITORING AIR VALVES FRACTURED. THE CONTACT STATED THAT TWO OF THE FAILURES OCCURRED WHILE PLACING AIR IN THE TIRES AND ANOTHER FAILED ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPLACED THE VALVE STEMS BUT FAILED TO INDICATE WHAT CAUSED THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

THE CLOCKSPRING IN THE STEERING WHEEL WENT OUT. AT 28 MILES THE TRACTION CONTROL TURNS ON AND THE CAR STARTS BRAKING EVEN IF THE CAR IS NOT SKIDDING. VERY DANGEROUS. OUR MECHANIC TOLD US THE CLOCKSPRING IS A COMMON PROBLEM WITH BOTH THE VOLKSWAGEN ROUTON AND THE CHRYSLER TOWN AND COUNTRY. I FOUND ONE REPORT ON THE INTERNET THAT SAID VOLKSWAGEN STARTED SERVICING THE CLOCKSPRING AS OF 2010 ROUTON MODELS BUT DID NOTHING FOR THE 2009 ROUTON. *JS

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE ENGINE STALLED AS ALL OF THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT AFTER STOPPING AT TRAFFIC LIGHT, THE VEHICLE STALLED AND THE INSTRUMENT PANEL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,031.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE RESTART. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. THE VIN WAS UNAVAILABLE.

ALL WARNING/SERVICE LIGHTS ON THE DASH PANEL LIGHT UP, SOUND ALARMS, AND BLINK. THE SPEEDOMETER, FUEL GAUGE, TACHOMETER ALL GO TO "0" SO I AM UNAWARE OF MY SPEED. BLINKERS AND EMERGENCY FLASHERS DO NOT WORK. THIS FIRST HAPPENED RIGHT AFTER WE PURCHASED THE VEHICLE, AND THEY REPAIRED SOMETHING TO WHERE IT WORKED FOR ABOUT 3 MONTHS. THEN IT HAS BEEN HAPPENING MORE FREQUENTLY SINCE THEN. THE LIGHTS ALL TURNING ON WILL HAPPEN ABOUT ONCE A WEEK NOW. I CALLED THE DEALERSHIP AND THEY SAID IT'S PROBABLY RELATED TO THE RECALL CURRENTLY IN PLACE FOR MY VEHICLE, THAT THEY DON'T HAVE A FIX FOR. OF WHICH, MY CAR HAS BEEN EFFECTED BY THE IGNITION SWITCH RECALL AS MY CAR HAS TURNED OFF AT RANDOM TIMES GOING 35+ MPH. THIS RECALL HAS BEEN IN EFFECT SINCE JULY 2014 AND THERE IS NOT YET A REMEDY. I HAVE 3 YOUNG KIDS THAT I HAVE WITH ME ALL OF THE TIME AND I AM AFRAID TO DRIVING ON THE HWY SINCE THIS OFTEN HAPPENS AT THOSE TIMES. *TR

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE RIGHT KNEE STRUCK THE IGNITION. AS A RESULT, THE VEHICLE SHUT OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

HAVE OWNED THIS VEHICLE FOR 5 MONTHS. VEHICLE WOULD NOT START...HAD BEEN DRIVEN APROX 30 MILES/COOLED JUST WOULD CLICK, WOULD RESTART AFTER TIME GIVEN, TAKEN TO DEALER NO PROBLEMS FOUND, IT HAS DONE THIS 4 MORE TIME SINCE, IS PART OF THE RECALL 14V-396. HAVE TAKEN IT BACK TO THE DEALER PURCHASED FROM AND VW DEALERSHIP AND PROBLEM CANNOT BE DUPLICATED THEREFORE IT CANNOT BE REPAIRED. IT HAS BEEN IN THE SHOP FOR TWO WEEKS AND NO SOLUTION FOUND....SUSPECT IT IS THE IGNITION SWITCH IN THE RECALL BUT IS NOT THROWING OUT ANY CODE. VW STATES THAT THEY CANNOT REPLACED BECAUSE THERE IS NO CODE AND IF WHIN MODULE NONE ARE AVAILABLE PLUS THE RECALL STATES REMEDY NOT AVAILABLE. VW REP SAID WE COULD PAY OUT OF POCKET, AND THEN IF LATER FOUND OUT TO BE UNDER THE RECALL THEY WOULD REIMBURSE...WHICH IS TOTALLY A LIE SINCE THERE ARE NO WHIN MODULES AVAILABLE AND THAT ISN'T A KNOWN FIX. I FIND IT TOTALLY ABSURD THAT THEY REALLY THINK WE SHOULD BE DRIVING THIS VEHICLE SINCE A FAILURE MAY HAPPEN AT ANYTIME, SPEED, AND MAY CAUSE A CRASH. THE FACT THAT THEY DO NOT VALUE THE LIVES IN THE VEHICLE IS VERY DISCOURAGING. HAVE SUGGESTED THEY REPLACE VEHICLE OR PAY THE LOAN AND WAS TOLD THAT WAS DOUBTFUL. *TR