2009 VOLKSWAGEN ROUTAN Complaints

View complaints related to 2009 VOLKSWAGEN ROUTAN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 290 complaints submitted for the 2009 VOLKSWAGEN ROUTAN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 VOLKSWAGEN ROUTAN
    - San Diego, CA

    The contact owns a 2009 Volkswagen Routan. The contact received notification for NHTSA Campaign Number: 15V194000 (Electrical System); however, the part to complete the recall repair was not available. The local dealer was contacted to schedule the recall repair, but the part remained unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN ROUTAN
    - Belton, MO

    The contact owned a 2009 Volkswagen Routan. The contact stated that while driving at 65 MPH, the contact suffered a medical emergency and lost control of the vehicle. The contact's vehicle crashed into the rear of a semi-truck. In addition, the contact's vehicle crashed into a ditch. The contact stated that the air bags did not deploy. The paramedics and the Police arrived on the scene. A Police report was filed, however thePolice report information was unavailable. The contact sustained eight broken ribs on the left side and two broken ribs on the right side, injury to the left eye which needed stitches, major trauma to the left lung and bruises and cuts. The contact was taken to the local hospital by ambulance. The vehicle was condemned a total loss. The vehicle was towed to the contact's residence. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN ROUTAN
    - Berwick, ME

    The contact owns a 2009 Volkswagen Routan. The contact received notification of the NHTSA Campaign Number: 15V194000 (Electrical System) however, the parts to do the recall repair were not yet available. The contact stated while attempting to start the vehicle, the engine failed to turn over. No warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed that the ignition switch failed and needed to be replaced; however, the dealer confirmed that parts were not available for the recall repair. The vehicle had not yet been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and the contact was advised to take the vehicle to the dealer for assistance. The failure mileage was approximately 170,000. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN ROUTAN
    - stephenville, TX

    While driving the vehicle flashed several of the dashboard waring lights, starting dinging and then stopped, started flashing and dinging again then the vehicle completely turned off. I was able to pull over out of traffic but the vehicle would not restart. None of the interior lights would come one and the emergency lights would not come on. I could not unlock any of the doors. The battery has been replaced with in the last year and is working correctly.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN ROUTAN
    - Milwaukee, WI

    the car shuts off while driving which is scary. requires restarting while in traffic. there was a recall in past and the fix clearly did not work. This incident has occurred multiple times.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN ROUTAN
    - Westerville, OH

    The contact owns a 2009 Volkswagen Routan. The contact received notification of NHTSA Campaign Number: 15V194000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN ROUTAN
    - Austin, TX

    After getting wires regrounded at the mechanic, the car continues to malfunction. The wiper blades turn on, the entire dash blinks, the seat moves back and forth, resetting repeatedly. If seat is disconnected for safety, the seatbelt does not register as secured. Eventually doors stop functioning, have completely lost lock function, tried replacing battery and sending to mechanic specialist. Still the car malfunctions at random.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN ROUTAN
    - Austin, TX

    My vehicle shows no pending recalls, but ignition switch still malfunctioning whenever it is bumped or a lanyard is on the key. Brakes malfunction, car seat moves, windshield wipers move, car seems to think it is resetting as original recall states is a problem.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN ROUTAN
    - Beverly, MA

    The contact owns a 2009 Volkswagen Routan. The contact stated while at a stoplight, the vehicle stalled. There was an abnormally high pitch noise detected. There were no warning lights illuminated. The vehicle was jump-started by the police and was restarted. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The vehicle was taken to an independent mechanic and the contact was informed that the starter needed to be replaced. The failure mileage was approximately 54,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN ROUTAN
    - Detroit, ME

    The brackets that hold the automatic door wires brake continuously. Then the wire gets pinched in the door and it causes a large amount of electrical problems. The abs, esp bad, brake, and traction control lights come on when the wire gets pinched. These doors were made very poorly and should have been looked over before this vehicle was made.

    Source: NHTSA WEB SITE