2009 VOLKSWAGEN ROUTAN Complaints
View complaints related to 2009 VOLKSWAGEN ROUTAN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 290 complaints submitted for the 2009 VOLKSWAGEN ROUTAN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2009 VOLKSWAGEN ROUTAN- BETHESDA, MD
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 10V252000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REMEDIED UNDER THE RECALL. THE CONTACT STATED THAT THE REMEDY WAS INADEQUATE AND DID NOT REMEDY THE ISSUE. THE WIRING HARNESS FAILED AND THE WIRING BECAME STUCK IN THE SLIDING DOOR. AS A RESULT, THE DOOR WOULD OPEN WHILE THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE; HOWEVER, NO SOLUTION WAS PROVIDED. THE FAILURE MILEAGE WAS 59,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN ROUTAN- SHADY COVE, OR
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AFTER THE VEHICLE WAS SHIFTED INTO PARK, IT WAS DIFFICULT TO REMOVE THE KEY AND TURN THE IGNITION TO THE OFF POSITION. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN ROUTAN- CRANE HILL, AL
TL*THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE IGNITION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN ROUTAN- ALAMO, TN
WHILE DRIVING TYPICALLY AT SPEEDS LESS THAN 45 MPH THE VEHICLE ENGINE WILL SHUT DOWN AND ELECTRICAL POWER AT THE DASH IS LOST. VEHICLE WILL RESTART AFTER IT SHUTS DOWN. PROBLEM IS NOT CONSISTENT. DEALER CAN NOT VERIFY THE COMPLAINT, THEREFORE CAN NOT REPAIR. NHTSA RECALL 14V396 APPEARS TO BE THE CORRECTION FOR THE ISSUE. DEALER WILL NOT PERFORM THE RECALL UNTIL THEY DUPLICATE THE ISSUE. HAS BEEN AT THE DEALER FOR 6 DAYS WITH NO DUPLICATION OF THE COMPLAINT. *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN ROUTAN- ST LOUIS, MO
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE FAILURE HAD NOT BEEN REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM). HOWEVER, THE VIN WAS NOT INCLUDED UNDER THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 102, 619.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2009 VOLKSWAGEN ROUTAN- ST. LOUIS , MO
VEHICLE LOOSES ALL POWER WHILE DRIVING. THIS HAS HAPPEN 3 TIMES IN 5 DAYS. HAPPENS RANDOMLY. TRIED USING ANOTHER KEY WITH NOTHING ON KEY CHAIN AND STILL HAPPENS. I ALSO TRIED TO GIGGLE KEY WHILE VEHICLE IS PARKED AND RUNNING BUT COULD NOT DUPLICATE LOSE OF POWER. THIS IS VERY, VERY DANGEROUS BECAUSE YOU HAVE LIMITED STEERING AND BRAKING WHEN ENGINE STALLS. VW WEB-SITE SAYS RECALL IS PENDING. THIS IS DANGEROUS!!!!! *TR
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN ROUTAN- KEIZER , OR
TL*THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 60,000. UPDATED 4/21/15*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN ROUTAN- SPRINGFEILD , VA
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE STALLED AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE RESTARTED BUT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRACTION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V396000( ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 78,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN ROUTAN- ASHBURN, VA
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V396000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS CONTACTED AND THEY WERE UNABLE TO SPECIFY WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN ROUTAN- YORK, PA
TL-THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. DJR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE