2009 VOLKSWAGEN ROUTAN Complaints

THE IGNITION WOULD NOT SHUT OFF AND THE KEY GETS STUCK. HAVE TO PLAY WITH IT SEVERAL TIMES TO GET IT TO SHUT OFF. THE DEALER REPLACED THE IGNITION AS WELL AS OTHER ITEMS IN THE STEERING COLUMN. *TR

I WAS ACCELERATING FROM A RED LIGHT WHEN THE HOSE FROM THE COOLING SYSTEM EXPLODED. MY VAN LURCHED FORWARD AND DIED. I HAD PURCHASED AN EXTENDED WARRANTY BUT WAS TOLD THEY WOULD NOT COVER IT. I HAD TO PAY OVER $600 TO GET THE HOSE FIXED. THIS IS JUST THE BEGINNING OF MANY PROBLEMS. *TR

MY 2009 ROUTAN 3.8L WILL INTERMIT NOT START / I GET CHECK ENGINE LIGHT AND ELECTRICAL LIGHTENING BOLT. ABOUT 3 YEARS AGO IT STARTED AND I WAS TOLD IT WAS MY BATTERY. REPLACED MY BATTERY IT WAS GOOD FOR ABOUT 1YR THEN IT STARTED AGAIN HAD THE BATTERY REPLACED AGAIN THEN ABOUT 1YR LATER IT STARTED AGAIN BUT MY BATTERY IS TESTED GOOD. I WENT THROUGH 2 BATTERIES IN ABOUT 3 YRS. I EVEN HAD MY STARTER CHECKED AND IT TESTED GOOD. MY FRIEND WHO IS A MECHANIC SAID WHY IS THE STARTER NEXT TO THE EXHAUST MANIFOLD IT IS GETTING HOT. WHEN I HAVE ISSUE IN THE LAST YEAR IT TAKE ABOUT 30MIN OR LONGER BEFORE IT STARTS THEN I MIGHT NOT HAVE ANY ISSUES FOR ABOUT 1 OR 2 WEEKS AND SOMETIME I MIGHT HAVE THE ISSUES 2 TIMES IN ONE DAY. I HAVE CHECKED ONLINE AND I AM SEEING MANY PEOPLE ARE COMPLAINING ABOUT THE 2009 VW ROUTAN INTERMIT NOT STARTING. I HAVE CALL VW AND MY VAN IS NOT ON THE LIST FOR THE IGNITION SWITCH RECALL. TODAY 8/5/2014 MY ROUTAN I WILL NOT START AT ALL I AM GOING TO HAVE THE BATTERY CHECKED. *TR

TL* THE CONTACT OWNS 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS.. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

I HAVE BEEN EXPERIENCING THE ENGINE DYING SUDDENLY WHILE I AM DRIVING. THERE IS NO WARNING OR ENGINE LIGHTS. EVERYTHING TURNS OFF INCLUDING THE POWER STEERING. THIS IS TERRIFYING. I TOOK MY VEHICLE TO THE DEALER, I HAVE AN EXTENDED WARRANTY. AFTER KEEPING IT TWO DAYS, THEY CLAIM THAT NOTHING IS WRONG WITH THE CAR. I TRIED TO EXPLAIN THE DANGER INVOLVED IN MY CAR SUDDENLY LOSING POWER BUT THE DEALER STATES THERE IS NOTHING THEY CAN DO ABOUT IT. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE BRAKE ROTORS FAILED EVERY 8,000 MILES. THE VEHICLE WAS TAKEN TOA DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,329.

AT LEAST TWICE PER MONTH WHEN I DRIVE MY VAN, THE STEERING WILL SUDDENLY GO OUT, THEN THE BRAKES WILL STOP WORKING, THEN IT WILL JUST SHUT OFF. SO FAR IT HAS ONLY HAPPENED WHEN I WAS DRIVING AT PRETTY LOW RATES OF SPEED. I'VE CALLED THE VW DEALERSHIP SEVERAL TIMES AND EACH TIME THEY SAY THAT THEY HAVEN'T HEARD OF ANYTHING LIKE THIS BEFORE AND WANT TO CHARGE ME A FORTUNE JUST TO LOOK AT IT. WITH THE NEWEST RECALL, I CANNOT UNDERSTAND WHY MY VEHICLE IS NOT INCLUDED AND THE DEALERSHIP STILL CLAIMS THAT THEY HAVE NO CLUE WHAT I'M TAKING ABOUT WHEN ALL THESE VEHICLE WERE MADE BU THE SAME MANUFACTURER. THIS HAS HAPPENED SO MANY TIMES, I CAN FEEL IT IN THE STEERING RIGHT BEFORE IT HAPPENS. AS SOON AS MY STEERING STARTS TO GET TIGHT, I HAVE TO HIT THE BRAKES RIGHT AWAY BEFORE THEY GO OUT, AND TURN THE CAR OFF. USUALLY WHEN I RESTART THE CAR, IT'S FINE. THIS IS GETTING RIDICULOUS AND I SHOULD HAVE TO GO THROUGH THIS WITH A VEHICLE WHEN THERE IS A PROPER FIX. I HAVE 4 CHILDREN AND ANOTHER ON THE WAY AND THIS IS NOT SAFE. *TR

YOUR SITE WOULDN'T ALLOW PULL-DOWN FOR AFFECTED PARTS EARLIER, HERE IS PART OF THE E-MAIL REPORT I FIRST SENT DEALER 5/6/14: " ..SOMETHING NEW IS A PROBLEM W/MY ROUTAN BUT I WANT TO CHECK IN PRIOR TO MAKING AN APPT. SINCE WE SO RECENTLY HAD IT IN FOR DIAGNOSTIC CHECK UP. HERE'S WHAT'S HAPPENING IT'S VERY SCARY: 6 TIMES NOW OVER THE LAST 2 WEEKS IT'S JUST CONKED-OUT/SHUT OFF WHILE I'M DRIVING, LEAVING ME WITH NO STEERING, BRAKES OR ANYTHING! FORTUNATELY IT'S HAPPENED IN LOW TRAFFIC AREAS ON FAIRLY STRAIGHT ROADS SO I'VE BEEN ABLE TO COAST TO THE SIDE, BUT I'M GETTING SCARED TO DRIVE MY VAN. YESTERDAY- IT CONKED OUT THREE TIMES...BRINGING KIDS HOME FROM SCHOOL-- AGAIN VERY SCARY, AND ONCE ON A TURN WHICH WAS DIFFICULT BUT LUCKILY NO ONE WAS BEHIND ME... THESE EVENTS... ALL HAPPENED AT LOW SPEED 15-30 MPH AND HAPPEN SO QUIETLY I CAN BARELY TELL IT'S HAPPENED... IT'S LIKE THE KEY/IGNITION SOMEHOW FLICKS ALL BY ITSELF INTO THE ACC POSITION. THEN I HAVE TO WAIT TIL THE VAN STOPS, TURN THE KEY AND VAN ALL THE WAY OFF AND RE-START. THEN IT SEEMS TO START UP FINE. BUT THIS HAPPENED THREE TIMES JUST YESTERDAY P.M.... IT'S DANGEROUS, AND I'M GETTING MORE AND MORE SCARED TO DRIVE MY VAN, BUT I HAVE TO WITH FOUR KIDS AND ACTIVITIES." TODAY 6/30/14 (AGAIN) DEALER FOUND NO PROBLEM. COST TO REPLACE SWITCH $989.00. I RESEARCHED DELPHI, CHINA, AUSTIN MARTIN AND FULLY BELIEVE A COMMONALITY WITH GM RECALL EXISTS. THE ROUTAN IS A VW & CHRYSLER COMPLICATING MY RESEARCH. I'VE FOLLOWED HIERARCHY- DEALER, VW, NOW NHTSA BUT HIT A ROAD BLOCK(NO PUN). PLEASE INVESTIGATE THIS ASAP. UPDATE 6/30- GM RECALLED 8M MORE AS "UNINTENDED KEY IGNITION ROTATION"- EXACTLY WHAT'S HAPPENING WITH MY ROUTAN. I TRIED SUBMITTING THIS COMPLAINT EARLIER- BUT YOUR WEBSITE WOULDN'T ALLOW. SO THIS IS NOT SOMEONE JUMPING ON THE BANDWAGON. THIS IS REAL, PLEASE HELP. *TR

WHILE DRIVING, ENGINE SHUT OFF LIKE THE IGNITION WAS TURNED OFF - LOST POWER STEERING AND BRAKES. THIS HAS HAPPENED MULTIPLE TIMES SINCE INCIDENT DATE. VOLKSWAGEN SERVICE COULD NOT DIAGNOSE THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE ENGINE WOULD STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE WIN MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.