2009 VOLKSWAGEN ROUTAN Complaints

View complaints related to 2009 VOLKSWAGEN ROUTAN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 290 complaints submitted for the 2009 VOLKSWAGEN ROUTAN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 VOLKSWAGEN ROUTAN
    - BEXLEY, OH

    I'VE HAD THE VW ROUTAN SINCE 2010 - PURCHASED IT WITH 6,000 MILES ON IT. IT'S A SEL SO IT'S AUTO-EVERYTHING. IN THE PAST 12-16 MONTHS BOTH THE LEFT AND RIGHT PASSENGER AUTO DOORS STOPPED WORKING DUE TO A WIRING ISSUE. (2 SEPARATE INCIDENTS; $300 EACH REPAIR). TODAY, MY LEFT PASSENGER AUTO DOOR STOPPED WORKING AGAIN. THE VEHICLE SEES NORMAL USAGE AND HAS NOT BEEN IN AN ACCIDENT. *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN ROUTAN
    - CARLISLE, IN

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE WOULD STALL. THE VEHICLE WAS ABLE TO RESTART AND OPERATED AS NORMAL. THE VEHICLE TAKEN TO THE DEALER MULTIPLE TIMES BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. UPDATED 10/7/14*CN UPDATED 5/12/2015 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN ROUTAN
    - MOCKSVILLE, NC

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE STALLED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS NOT ABLE TO REPLICATE NOR DIAGNOSE THE FAILURE MULTIPLE TIMES. THE AUTHORIZED DEALER REPLACED THE STARTER AND HOSE BUT THE FAILURE STILL RECURRED. THE VEHICLE CONTINUED TO STALL INTERMITTENTLY. THE CONTACT HAD TO PUT THE VEHICLE IN NEUTRAL AND THEN PARK TO GET THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO A VOLKSWAGEN SPECIALIST WHO DIAGNOSED THAT THE EGR VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V151000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN ROUTAN
    - VERNON, TX

    MY ELECTRICAL SYSTEM WENT OUT ON MY MINIVAN AND I WAS NOT NOTIFIED THAT IT HAD A RECALL ON IT. MY VAN WILL NOT START. I HAVE 2 CHILDREN THAT I HAVE TO GET AROUND TO SCHOOL AND SPORT ACTIVITIES, DOCTORS APPOINTMENTS, ECT. I HAVE SO MUCH TROUBLE WITH THIS VAN SINCE I BOUGHT IT. WITH ALL THE RECALLS, COMPUTER FAILURE AND THE COOLANT LEAK INTO THE INSIDE OF THE VAN, THE INTERIOR COMING DOWN, AND NOW THE ELECTRICAL SYSTEM FAILING NOW. I HAVE NO CAR TO GET ME KIDS ANYWAY NOW. PLEASE HELP ME. *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN ROUTAN
    - PHOENIX, AZ

    DEALER SAYS THE WIN MODULE NEEDS TO BE REPLACED, BUT IT COULD BE A BUS WIRING ISSUE. DASH WARNING LIGHTS, TACHOMETER, SPEEDOMETER AND AIRBAG LIGHTS CONTINUALLY TURN OFF AND ON. WHEN THIS HAPPENS, THE WINDSHIELD WIPERS ALSO TURN ON AND OFF. SAFETY ISSUE BECAUSE I CANNOT SEE HOW FAST WE ARE GOING, TURN SIGNALS WON'T WORK AND I DON'T THINK THE AIRBAGS ARE ON AT THIS TIME AS WELL. FOR A VIDEO OF THE ISSUE, PLEASE SEE THIS YOUTUBE LINK. ANOTHER ROUTAN DRIVER REPORTED THE SAME ISSUE IN THIS LINK - HTTP://YOUTU.BE/OTNTKK0KX5Y. THIS IS DEFINITELY A MFG DEFECT BECAUSE IT HAPPENED 1 YEAR AGO AND THE DEALER SAID IT WAS A WIRING FIX. *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN ROUTAN
    - MINNEAPOLIS , MN

    THE CAR SUDDENLY SHUTS DOWN LOOSING ALL ELECTRICAL POWER. IT LOOSES ALL POWER STEERING AND BRAKING ABILITY.IT HAS DONE THIS SEVERAL TIMES AT VARIOUS SPEEDS. I HAVE TO COMPLETELY TURN OFF THE CAR AND START IT ALL OVER AGAIN. THIS HAS BEEN VERY DANGEROUS. *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN ROUTAN
    - BAKERSFIELD, CA

    POWER SLIDING DOORS ACTUATE ON OWN, WITHOUT WARNING, BOTH OPEN AND CLOSE WITH NO REGARD TO HUMANS OR OBJECT IN THE PATH. DOOR HANDLES CHROME DELAMINATION CAUSING SEVERE CUTS. POWER THIRD ROW SEATING MOTOR/FRAME FAILURE CAUSING SEATS MOUNTING POINTS TO BE UNSECURED. DEALER AND VW OF AMERICA UNWILLING TO CORRECT SAFETY ISSUES WITHOUT LARGE FINANCIAL COMPENSATION. *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN ROUTAN
    - RALEIGH, NC

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME STIFF AS THE VEHICLE STALLED. THE TRACTION WARNING LIGHT ILLUMINATED AFTER THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 74,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN ROUTAN
    - TULSA, OK

    THE VEHICLE HAS A NEW BATTERY WHICH IS CORRECTLY INSTALLED AND FREE OF CORROSION. WHEN THE KEY FOB IS PLACED INTO THE IGNITION AND MOVED FORWARD, THE VEHICLE WILL NOT START. THE DASH LIGHTS COME ON, AND IT SHOULD START, BUT IT DOES NOT. IF YOU KEEP TRYING, OR WALK AWAY AND COME BACK AFTER A FEW MINUTES AND TRY AGAIN, IT DOES SOMETIMES START. THIS INTERMITTENT PROBLEM SEAMS TO HAVE NO RHYME OR REASON AND I AM CONCERNED THE VEHICLE MIGHT STOP WHILE MY WIFE OR I DRIVE IT. THIS GENERALLY HAPPENS 4 TO 5 TIMES A MONTH. ANY HELP WOULD BE APPRECIATED. *TR

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN ROUTAN
    - LAKEWOOD, NJ

    I HAVE A VOLKSWAGEN 2009 VW ROUTON VAN...AKA REBADGED CHRYSLER MINI VAN. THE OEM TPMS HAS A NON-ANODIZED ALUMINUM VALVE RETAINING NUT WHICH CRACKED AND CAUSED A DEFLATION AT HIGHWAY SPEED ON THE FRONT DRIVER SIDE TIRE. TO HAVE A SAFETY DEVICE THAT CAUSES AN UNSAFE CONDITION AND A CATASTROPHIC FAILURE THAT COULD LEAD TO INJURY OR DEATH IS UNACCEPTABLE. I HAVE INSPECTED THE OTHER THREE RETAINING NUTS ON THE VALVE STEMS AND FOUND ONE THAT IS CRACKED AND THE OTHERS HAVE SEVERE CORROSION THAT WILL NEED REPAIRED AND REPLACED. A RUBBER AND BRASS VALVE STEM THAT WAS TRUE AND TRIED AND "SAFE" FOR SO MANY YEARS WAS THE ACCEPTED NORM TO BE REPLACED WHEN YOU PUT NEW TIRES ON A VEHICLE. I NOW FIND MYSELF ASKING, HAVE ENGINEERS IGNORED AND FORGOTTEN THE PRINCIPLES OF CORROSION AND THE ENVIRONMENT HAS ON ALUMINUM METALS TO MAKE SUCH A TIRE PRESSURE MONITORING SYSTEM, THAT IS SET UP TO FAIL? *JS

    Source: NHTSA WEB SITE