2009 VOLKSWAGEN ROUTAN Complaints

View complaints related to 2009 VOLKSWAGEN ROUTAN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 290 complaints submitted for the 2009 VOLKSWAGEN ROUTAN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 VOLKSWAGEN ROUTAN
    - WESTON, WI

    THERE ARE TWO ISSUES THAT KEEP OCCURRING THAT MAY OR MAY NOT BE RELATED. FIRST, SOMETIMES WHEN I START THE VEHICLE EVERY SINGLE LIGHT ON THE DASH WILL BE LIT UP, THE WIPERS WILL BE ON, THE RADIO WON'T WORK, AND NONE OF THE GAUGES WILL BE WORKING. I HAVE TO USE MY GPS JUST TO KNOW WHAT MY SPEED IS SINCE THE SPEDOMETER DOESN'T WORK. I ALSO CAN'T TURN ON MY DEFROST WHEN THIS HAPPENS SO I'M STUCK SITTING IN THE PARKING LOT WAITING. EVENTUALLY IT WILL RANDOMLY SWITCH BACK TO NORMAL AND THEN EVERYTHING WORKS. MY SECOND ISSUE IS THAT I WILL LOSE ALL POWER WHILE DRIVING. THIS HAPPENED IN A ROUNDABOUT ONCE WHICH ALMOST CAUSED A CRASH! I LOSE IGNITION, POWER STEERING, EVERYTHING. I HAVE TO GET TO THE SIDE OF THE ROAD, PUT IT IN PARK, AND TURN THE IGNITION OFF AND BACK ON AGAIN. ONE OF THESE DAYS THIS IS GOING TO CAUSE A CRASH AND THEN I WILL BE SUING VOLKSWAGEN WHEN MY BABIES GET INJURED BECAUSE OF THIS. FROM THE LOOKS OF THE OTHER COMPLAINTS THIS IS HAPPENING TO A LOT OF THESE VANS!

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN ROUTAN
    - TAMPA, FL

    I TAKE MY VW ROUTAN TO FINISH THE RECALL .BECAUSED MY DOOR OPEN WHEN I WAS DRIVING FROM GEORGIA TO FLORIDA WITH MY 2 DAUGHTER IN THE BACK SEAT AND DRIVER REAR SLIDE DOOR OPEN AT 70 MILES.. VW DEALER TALK ME NO HAVE THE PARTS BUT THEY FIXED AND WHEN I TAKE TO DIFFERENT DEALER THEY TALK ME THEY READY DID THE RECALL AND REPLACED THE HARNESS.. THURSDAY MY WIFE DRIVING AND HAS THE SAME PROBLEM DOOR OPEN WHEN SHE DRIVING.. TAKE THE MINI VAN TO SHOP AND THEY TALK ME DEALER NEVER DID THE RECALL... I ALWAY HAVE THE MINI VAN AND NO ONE TOUCH DEAR BEFORE...

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN ROUTAN
    - WILMINGTON, DE

    VEHICLE HAS BEEN MOVING AND WILL SUDDENLY SHUT DOWN WHILE DRIVING. ALL POWER STEERING, BRAKING AND ELECTRICAL SYSTEMS GO OUT. I HAVE TO TRY TO MANUALLY SWERVE OFF THE ROAD AND PUT THE CAR IN PARK. TAKE THE KEY OUT OF THE IGNITION AND RESTART. I UNDERSTAND THAT THIS PROBLEM HAD BEEN FIXED IN 2015 UNDER A RECALL WITH THE WIN MODULE AND VW INDICATES THAT SINCE IT'S BEEN FIXED THEY ONLY OFFER A 12 MONTH WARRANTY. FOR ME TO GET A NEW WIN MODULE, THE DEALERSHIP SAID IT WOULD BE $2,000 AND A LONG ESTIMATED TIME WITHOUT THE CAR. THIS CAR IS BLUE BOOKED AS ONLY WORTH $3,500.00. THIS IS AGAIN A FAULTY PIECE THAT SHOULD BE COVERED BY THE RECALL. THE CAR ONLY HAS 75K MILES. THERE'S NO REASON TO HAVE A CAR WITH 75K MILES AND NEED TWO WIN MODULES SO FAR. I WANT THIS TO BE IN WRITING THAT WHEN I AM DRIVING ON I-95 AND MY CAR SUDDENLY STALLS AND MY 2 1/2 YEAR OLD AND 4 1/2 YEAR OLD AND MYSELF END UP IN A CASKET, IT'S BECAUSE OF THIS FAULTY PRODUCT WHICH THEY WILL NOT COVER AGAIN ON THE RECALL.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN ROUTAN
    - COLORADO SPRINGS, CO

    THERE ARE SO MANY COMPLAINTS FOR THE SAME THING YET VW REFUSES TO ADMIT IT IS A PROBLEM. MY ELECTRICAL WILL SHUT OFF COMPLETELY. I WILL NORMALLY LOOSE ANYTHING ELECTRICAL, THROTTLE, SOMETIMES POWER STEERING. THEN THE ELECTRICAL COMES BACK ON AND ALL THE LIGHTS ON THE DASHBOARD CLUSTER COME ON. IT WILL CONTINUALLY DO THIS, EVEN WHEN YOU ARE ON THE FREEWAY. THEY ARE GOING TO CONTINUE TO DENY THIS UNTIL SOMEBODY IS KILLED OR SEVERELY INJURED DUE TO THIS MALFUNCTION. I BOUGHT MY 2009 VW ROUTAN USED AND THE SERVICE DEPARTMENT IS DODGING REPLACING THE TPIM/IGNITION SWITCH, PROBABLY BECAUSE IT IS EXPENSIVE. VW SHOULD ALSO TAKE RESPONSIBILITY FOR THIS SINCE IT IS HAZARDOUS TO DRIVE. PLEASE IF YOU ARE READING THIS AND HAVE A VW ROUTAN WITH THIS ISSUE, MAKE A REPORT AND BRING THIS TO LIGHT.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN ROUTAN
    - HUNTLEY, IL

    CAR ELECTRICAL SYSTEM GOES CRAZY, SPEEDOMETER NEEDLE GOES CRAZY. RADIO TURNS OFF AND ON, THEN THE VEHICLE TURNS OFF COMPLETELY. IT TURNS ON AFTER. SOMETIMES ALL THIS HAPPENS BEFORE TURNING OFF, SOMETIMES IT TURNS OFF SUDDENLY WITH NO WARNING. HAVE SPENT A LOT OF MONEY TRYING TO FIX ISSUE WITH NO LUCK. DRIVING IT MAKES ME VERY NERVOUS BUT I CAN'T CHANGE CARS RIGHT NOW. IT HAS HAPPENED BOTH ON SMALL STREETS AND HIGHWAY IN MOTION.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN ROUTAN
    - JONES, MI

    WE PURCHASED THIS USED IN FEBRUARY 2019 AND HAVE SINCE EXPERIENCED NUMEROUS ISSUES WITH THE RADIO, BACKUP CAMERA, AND DVD PLAYER NOT WORKING. RECENTLY THE CAR NOW JUST SHUTS OFF WHILE DRIVING DOWN A MOUNTAIN ROAD, POWER STEERING FREEZES AND BRAKES ARE VERY LIMITED WHICH WAS VERY SCARY. IT HAPPENED EARLIER IN THE YEAR WHEN PULLING OUT OF A PARKING LOT AND LEAVING THE DRIVEWAY AND I THOUGHT THAT THE ISSUE WAS BEHIND US AND OUR MECHANIC COULDN'T REPLICATE IT. WHEN I CALLED THE DEALERSHIP THEY DIDN'T KNOW ANYTHING ABOUT IT AND WEREN'T AWARE OF ANY RECALLS. AS OF TODAY I CONTACTED VW AND THEY SAID THAT OUR VAN IGNITION SWITCH WAS PREVIOUSLY REPAIRED AS PART OF THE RECALL AND IT IS NOW OUTSIDE OF THE WARRANTY PERIOD. I UNDERSTAND THAT THE WARRANTY CAN'T LAST FOREVER, BUT THIS IS NOW OCCURRING FREQUENTLY 4 MORE TIMES IN THE LAST FEW DAYS, NORMALLY JUST AFTER STARTING THE VEHICLE AND DRIVING TAKING OFF FOR THE FIRST TIME. IT RESTARTS WHEN PUT IN PARK, BUT THE STARTING PROCESS CRANKS MORE THAN USUAL. DEPENDING ON THE SITUATION IT IS MERELY AN ANNOYANCE OR EXTREMELY DANGEROUS AND THERE IS NO WARNING, JUST TURNS OFF AND THE STEERING STIFFNESS IS THE FIRST INDICATION. THE VAN IS NOW PARKED AS IT IS NOT SAFE FOR MY FAMILY TO DRIVE.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN ROUTAN
    - MOORESTOWN, NJ

    EVEN AFTER REBUILDING THE ENTIRE TRANSMISSION, EVERY TIME THE VEHICLE IS PLACED INTO REVERSE, THERE IS A PAUSE, THEN A JARRING AS IT SLIPS INTO R GEAR; BUT EVERY TIME ACCELERATION IS ATTEMPTED IN R, THERE IS A DELAY, FOLLOWED BY CONSISTENT LAG; IF ATTEMPTING TO R UP AN INCLINE, IF SPEED IS NOT ALREADY OVER A SPECIFIC MINIMUM, VEHICLE THEN ASSUMES ACTION AS IF IT IS IN N. EVEN AN INCLINE SLOPE OF SIMPLY BACKING INTO A DRIVEWAY, IF VEHICLE IS NOT ENTIRELY ACROSS THE INCLINE, IT'S NOT POSSIBLE TO CONTINUE CONTROLLING A REVERSE MOVEMENT, THOUGH ENGINE RESPONDS AS THOUGH IN N. THIS HAS BEEN AN ONGOING ISSUE; THAT HAS PERSISTED EVEN AFTER REBUILDING THE TRANSMISSION. ANOTHER ISSUE THAT BEGAN SEVERAL YEARS AGO; IS THAT THE DOOR'S LOCKING MECHANISMS FOR SEVERAL OF THE DOORS, NO LONGER OPERATE PROPERLY. LOCKING VIA KEY FOB, OR DOOR PANEL, DOES NOT ACTUALLY ENGAGE THE DOOR TO LOCK. NOR DOES UNLOCKING THE DOORS VIA KEY FOB, OR DOOR PANELS.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN ROUTAN
    - BURLINGTON, NC

    TIPM BOX NEEDS TO BE REPLACED, VW DEALERSHIP SAYS IT IS FAULTY AND HAS GLITCHES THAT NEED TO BE REPAIRED BUT IT EXCEEDS MY WARRANTY. I PURCHASED THIS VAN 3 WEEKS AGO AND THE RADIO WILL GO OUT OR STAY ON, THE WIPERS WILL COME ON BY THEMSELVES AND THE TIRE PRESSURE LIGHT WILL COME ON.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN ROUTAN
    - ROCKFORD, IL

    I JUST PURCHASED THE 2009 VOLKSWAGEN ROUTAN. I HAVE HAD IT 3 WEEKS IT RANDOMLY DIED WHEN TEST DRIVING THE VAN AND ALL THE ALARMS AND LIGHTS CAME ON. WE JUST THOUGHT I DIDN'T HAVE THE FOB IN RIGHT. THEN IT STARTED TO RANDOMLY NOT START, EVEN THE REMOTE START WILL NOT WORK. THE LIGHTS, RADIO, ALARM, WINDOWS AND DOOR LOCKS WORK LIKE THEY NORMALLY SHOULD. USUALLY IF I WAIT LIKE 20 MINUTES AND KEEP TRYING THE KEY (TAKING IT OUT OF THE IGNITION AND REINSERTING IT) UNTIL IT STARTS. THE CHECK ENGINE LIGHT CAME ON FOR 7 DAYS. THURSDAY 10/10/2019 NOTHING WORKED LET IT SIT OVERNIGHT AND STILL NOTHING TRIED TO JUMP IT AND IT FINALLY STARTED. TOOK TO PLACE I PURCHASED JD BYRIDER IN JANESVILLE, WI AND THEY BELIEVE IT WAS THE STARTER BECAUSE IT WAS NOT TURNING AND IT WAS REPLACED ON 10/11/2019. THEN 2 HOURS LATER THE CAR AGAIN WOULD NOT START AGAIN. THE DEALER CAME TO RESCUE ME AND WE TRIED THE ACTUAL KEY AND AT FIRST IT DIDN'T WORK, WE PUSHED THE GAS AND IT AS AS THE GAS PEDAL GOT STUCK FOR ABOUT 30 SECONDS BUT STARTED. THEN DRIVING DOWN ROUTE 26 FROM JOHNSON CREEK, WI TO JANESVILLE, WI, IT WAS MAKING SQUEAKING NOISES FROM THE ENGINE. WE COULD HEAR IT THROUGH THE HEATING VENTS. THEN THE TIRE PRESSURE WARNING LIGHT CAME ON AND IT KEPT DINGING. WHEN I GOT TO JANESVILLE, I CHECKED THE TIRE PRESSURE ON ALL THE TIRES AND IT WAS FINE. BECAUSE I LIVE IN ROCKFORD, IL, I DROVE DOWN I90 AND THE CAR AT TIMES STARTED SHAKING LIKE IT WAS GOING DIED. AGAIN, TODAY IT WON'T START NOT EVEN WITH AN ACTUAL KEY. ALSO, THE DRIVER SIDE PASSENGER DOOR LOCK IS NOT WORKING AND HAD TO HAVE A PART ORDERED. THE VEHICLE HAS 129,000 MILES.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN ROUTAN
    - NEWVILLE, PA

    FIRST MY ROUTAN HAS BEEN IN MY POSESSION FOR I BELIEVE ABOUT 5 YEARS. I CHECK THE OIL REGULARY AND KEEP OIL CHANGES, TIRES, AND INSPECTIONS UP TO DATE ARE REGULAR. SINCE OWNING IT, I HAVE HAD A HUGE ANTIFREEZE LEAK (WHILE ON VACATION), WHICH WAS AN EASY FIX, BUT ESSENTIALLY THE PART MELTED AND HAD TO BE REPLACED, WHICH IS ABSURD! I WAS HAVING A LOT OF ISSUES WITH IT NOT STARTING. YOU WOULD HAVE TO TRY TO START IT OVER AND OVER, AND JUST WHEN YOU CALLED A GARAGE IT WOULD START (THIS ISSUE SEEMED TO BE FIXED WHEN THE DEALER CHANGED THE IGNITION, PER THE RECALL) FOR THE PAST SEVERAL MONTHS, THE GOVENER KICKIS IN, AND THE VEHICLE WILL ONLY GO 30MPH. IT HAPPENS INFREQUENTLY, BUT SEEMS TO BECOMING MORE FREQUENT. THE SOLUTION IS TO PULL OVER, TURN IT OFF, START IT BACK UP, AND YOUR GOOD TO GO FOR DAYS TO WEEKS UNTIL IT DOES IT AGAIN. TYPICALLY IT HAPPENS SHORTLY AFTER STARTING A TRIP, AND WHILE GAINING SPEED, YOU SUDDENLY CANNOT GO THE SPEED YOU WOULD LIKE. I DO BELIEVE IT CONTINUES TO GET MORE FREQUENT IN OCCURANCE ****NOW THE SCARY THING THAT GETS ME TO FILE A COMPLAINT**** I HAVE SEEN THIS LISTED MANY TIMES ALREADY. MY HUSBAND WAS AGAIN AWAY ON A TRIP THIS WEEKEND. HE HAD JUST DONE A LOT OF CIRCLE TYPE STEERING AT THE GAS STATION TRYING TO PARK (I MENTION THIS BECAUSE SOMEONE ELSE COMPLAINED OF THIS ISSUE AFTER A ROUND ABOUT). HE PARKED. HE STARTED THE CAR AGAIN, HE BACKED UP, AND WHEN HE TRIED TO TURN TO GET OUT OF THE PARKING SPOT, THERE WAS NO STEERING. HE PULLED FORWARD. HE PUT IT IN PARK, HE TURNED IT OFF. HE STARTED IT, HE DROVE 2.5 HOURS HOME WITH MY 3 KIDS UNDER 9. HE HAD NO ISSUES. WHAT IS WRONG WITH THE CAR, I AM AFRAID TO DRIVE IT. THANKFULLY HE WAS GOING 2 MPH, BUT I HAVE SEEN CASES OF PEOPLE ON THE INTERSTATE. WHAT IF I DRIVE IT, AND WE HAVE AN ACCIDENT AND MY FAMILY DIES? HOW CAN I DRIVE A CAR THAT LOST STEERING AND FEEL SAFE!?

    Source: NHTSA WEB SITE