2009 VOLKSWAGEN ROUTAN Complaints
View complaints related to 2009 VOLKSWAGEN ROUTAN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 290 complaints submitted for the 2009 VOLKSWAGEN ROUTAN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 VOLKSWAGEN ROUTAN- FORT MYERS, FL
THE VEHICLE DOES NOT START PERIODICALLY. THE VEHICLE WILL START FOR 2 TO 3 WEEKS AND THEN NOT START SEVERAL TIMES. IF YOU WAIT FOR A PERIOD OF TIME OR PLAY WITH THE FUSE BOX, OR TRY DIFFERENT WAYS TO START THE VEHICLE IT WILL START. THIS IS AN ELECTRICAL PROBLEM. I HAVE BEEN DRIVING AND HAD ALL THE DASHBOARD LIGHTS ILLUMINATE AND HAVE BEEPING NOISES FOR NO REASON. NO WARNING LIGHTS ARE ILLUMINATED AND NO ERRORS ARE ON THE COMPUTER. THE VEHICLE HAS A NEW BATTERY AND ALTERNATOR. I HAVE READ ONLINE THE ENTIRE TIPM UNIT(FUSE BOX/ELECTRICAL SYSTEM CONTROL UNIT) IS DEFECTIVE AND NEEDS TO BE REPLACED ALONG WITH THE STARTER AND FUEL PUMP RELAYS, WHICH IS WELL OVER $1000 WORTH OF WORK, BUT I HAVE NOT HAD IT COMPLETED YET. OTHERS HAVE COMPLAINED ABOUT THE VEHICLE TURNING OFF WHILE DRIVING, WHICH FORTUNATELY HAS NOT HAPPENED TO ME YET. THE VEHICLE HAS A DVD SYSTEM THAT WORKED AND DOES NOT WORK NOW. THIS SHOULD HAVE BEEN A RECALL ITEM A LONG TIME AGO, SINCE I UNDERSTAND VOLKSWAGEN IS WELL AWARE OF THE ISSUE.
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN ROUTAN- PORT SAINT LUCIE, FL
FOR YEARS I HAVE EXPERIENCED INTERMITTENT FAILURES IN STARTING MY CAR, EACH TIME IF I WAIT A WHILE IT WILL START. ADDITIONALLY, BEGINNING IN FEB 2016, MY ENGINE WILL SIMPLY SHUT DOWN WHILE THE CAR IS IN MOTION (PRETTY SCARY). I HAVE DEALT WITH VW SEVERAL TIME TO NO AVAIL AND ALWAYS AT MY EXPENSE. THIS LATEST DEVELOPMENT MAY COST ME OR SOMEONE ELSE THEIR LIFE. VW ACTS LIKE THIS HAS NOT HAPPENED TO ANYONE ELSE AND IF THEY CAN'T RECREATE THE ISSUE THEY CAN'T ADDRESS THE ISSUE, REALLY! THIS IS CRIMINAL! I HAVE HAD A STARTER REPLACED AS WELL AS A SWITCH AND NO CHANGE. ALL I GET FROM VW IS "YOU CAN TAKE IT TO ANOTHER DEALER AND GET A SECOND OPINION WE WILL COVER 1 HOUR OF THE COST TO DIAGNOSE THE PROBLEM" REALLY NO GREATER EXPERTISE NO INFORMATION SHARING, JUST ANOTHER DEALER, THE THIRD OF WHICH WILL LIKELY TELL ME, WE CAN'T CREATE THE PROBLEM!
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN ROUTAN- TALBOTT, TN
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THE CONTACT SHIFTED INTO NEUTRAL AND THE VEHICLE STARTED NORMALLY. THE STABILITY AND TRACTION CONTROL INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED APPROXIMATELY SIX TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN ROUTAN- PORT CHARLOTTE, FL
ALL ICONS ON INSTRUMENT PANEL LIGHT UP CAUSING WIPERS TO DEPLOY, LOSS OF RADIO/GPS, HIGH BEAM HEADLIGHTS, TURN SIGNALS, FOG LIGHTS AND PREVENTING THE UNLOCKING OF REAR DOORS. PROBLEM WAS DIAGNOSED BY PORT CHARLOTTE VW SPECIALIST AS TIPM FAILURE. THIS FAILURE OCCURS WHEN IN MOTION AND WHEN IGNITION IS TURNED ON.
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN ROUTAN- MIDDLETOWN, NJ
RE: SLIDING DOOR WIRING HARNESS. DEFECTIVE EXTRUSION COATING ON COOPER WIRES, WHICH IS A NON-MALLEABLE COATING PRONE TO CRACKING AND BREAKING. CAUSES FAILURE IN ELECTRICAL SYSTEM, DISABLING ELECTRONICS IN THE DOOR AND POTENTIAL GROUNDING OF VOLTAGE. THE UNDESIRED RESULT IS AN IMPROPERLY LOCKED DOOR THAT CAN BE JARRED OPEN AND IS NOT PROPERLY SECURED WILL RATTLE WHEN DRIVING.
Source: NHTSA WEB SITE -
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2009 VOLKSWAGEN ROUTAN- ALEXANDRIA, VA
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 VOLKSWAGEN ROUTAN- AURORA, CO
WHILE DRIVING, THE VEHICLE ACCELERATED ON ITS OWN AND SHOOK LIKE IT WAS ABOUT TO STALL WHEN BRAKING. THE THROTTLE LIGHTENING LIGHT INTERMITTENTLY CAME ON. WHEN PARKED, THE ENGINE REVVED EXCEPTIONALLY HIGH AND I HAD TO SHUT IT OFF TO STOP IT. THE ENGINE HAS BEEN REPLACED ALONG WITH ALL ELECTRICAL WIRING AND THE RADIATOR AND RADIATOR FAN. THE DEALERSHIP HAS SAID ALL RECALLS HAVE BEEN REPAIRED. ANOTHER DIAGNOSTIC HAS NOT FOUND ANYTHING WRONG. THE INTERIOR LIGHTS DO NOT DIM BUT ARE EITHER ON OR OFF. THE SLIDING DOORS WILL STOP WORKING OR WORK PARTIALLY. THE THROTTLE BOX IS CURRENTLY BEGIN REPLACED AS A BEST GUESS SOLUTION.
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN ROUTAN- ACWORTH, GA
I BOUGHT A CERTIFIED PRE-OWNED 2009 ROUTAN. AFTER ABOUT A YEAR, THE CAR RANDOMLY WILL NOT START, IT JUST CLICKS BUT WILL NOT START. REPLACED BATTERY. STILL - CAR WILL NOT START. THIS HAS BEEN GOING ON FOR 3 YEARS. HAD STARTER & ALTERNATOR CHECKED - BOTH GOOD. HAD THE IGNITION RECALL DONE AND PROBLEM RESOLVED ITSELF FOR ABOUT 3 MONTHS - NOW IT STARTED DOING THIS AGAIN - RANDOMLY WILL NOT START. HUBBY MOVED A WIRE UNDER THE HOOD AND MAGICALLY THE CAR STARTED. GOT HOME AND VAN WILL NOT START! AFTER SPENDING $5,200 ON A NEW TRANSMISSION - I HATE TO PUT ANY MORE $$ INTO THIS VAN. HAS ANYONE FOUND A FIX FOR THIS PROBLEM - I'VE SEEN MANY HAVE THIS SAME ISSUE. TALKED TO A LADY AT VW REPAIR SHOP WHO HAS BEEN IN EXCESS OF $3,000 TRYING TO FIX THIS EXACT SAME PROBLEM. STILL KEEPS HAPPENING. HELP!
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN ROUTAN- BALTIMORE, MD
AFTER MY VAN HAS BEEN SITTING FOR A WHILE AND IT BEEN WARMED UP FOR 15 MINUTES. WITH IN THE FIRST 2 TO 5 MILES OF DRIVING THE TRACTION CONTROL LIGHT WILL COME ON AND THE VAN WILL SHUT OFF AND THE STEERING WHEEL AND BREAK WILL FAIL. THEN I HAVE TO TURN THE KEY TO OFF AND RESTART THE VAN AND IT SOMETIME REPEAT ITSELF IF I'M STUCK IN TRAFFIC.
Source: NHTSA WEB SITE -
2009 VOLKSWAGEN ROUTAN- ASHVILLE, NC
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING 75 MPH. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM) WAS PERFORMED. SINCE THE REPAIR, THE VEHICLE EXPERIENCED THE STALLING FAILURE, AND THE FOB WAS REPLACED TWICE. THE DEALER WAS CONTACTED. THE DEALER ADVISED THAT THE ELECTRICAL SYSTEM MIGHT NEED TO BE REWIRED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAIURE MILEAGE WAS 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE