2017 VOLKSWAGEN TIGUAN Complaints

Steering column locks upon start up. The light is red on the dashboard. You can not power steer the car thus making the car unusable. The code that comes up is to replace the steering rack. This is a $2k part rebuilt and a $3k part new. This is happening on many many VWs. Ours failed at 130k miles and 6 years old. I’ve heard of others failing at 80k miles, etc. this is absurd that this is happening! a car is supposed to move and steer that’s what makes it a car. Volkswagen needs to recall this and reimburse those who have paid to have it fixed. The car is incredibly dangerous to drive with the steering rack failing.

Clock Spring - Crackling sound in steering wheel when turning right and left; airbag indicator

Airbag light went on at 56k miles. VW service told us it was a faulty airbag. I paid 2k to have passenger side airbag replaced. 500 miles later the airbag light came on again. I had VW service review the problem and this time they said it is the drivers side airbag. The car has never been in any accident. Airbags should last the life of the car and certainly not 57k miles.

The contact owns a 2017 Volkswagen Tiguan. The contact stated that after the vehicle had an oil change, oil leaked onto the driveway while the vehicle was parked. Additionally, the check engine warning light was illuminated while driving. The vehicle was taken to the dealer, where it was diagnosed that the valve covers needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000. The VIN was unavailable.

2017 Volkswagen Tiguan airbag Clockspring has failed. Safety impact: airbags will fail to deploy if needed in the event of an accident. This is an ongoing issue with Tiguan’s and has been investigated in previous models. Part has not been inspected yet. No warning lights prior to a loud click in the steering column followed by an “Error: Airbags” notification on dash and airbag light coming on. Happened 6/18/2023

Clock spring failure on 2017 model just like all of the past year's that were a part of a recall and investigation.

I suffered a front-end collision on 11/15/2022 in my 2017 VW Tiguan. I was going on I-66 in Virginia 40-45mph back to college at Howard University, and a car stopped suddenly after being cut off, but it was raining horribly and I was in half a foot of water, so even with braking, I hydroplaned into the vehicle in front of me, causing insubstantial damage to them but very significant damage to my vehicle as well as whiplash.

The Infotainment system fails to start or reboots randomly causing the back up camera not to work. Teddy VW of the Bronx dealership stated it is a critical concern. The back up camera not displaying on infotainment screen is a hazardous condition when pulling out of a parking spot.

Faulty water pump caused expansive replacement cost aprx $1400.00. Learned from certified mechanic that it was a common problem and a lawsuit is in process against VW USA.

Hello, I have had much trouble with this automobile. In fact it’s has become a nightmare. While driving on highway 75/85 with massive traffic in a major city, my level of anxiety was raised because I was about 15 minutes from home. I had to travel for 40 minutes. I took a chance hoping that the car did not stop or give out in traffic in the middle of the highway. First my navigating system would not function, it kept blanking out off and on or dancing around, so and I could not get it to give directions toward home. Then the dashboard began to light up with multiple lights. I’m a senior citizen over 70 years, with a compromised immune system and felt very anxious or worried for my safety as well as others and that the car would stop in a 6 lane interstate going one way in traffic. June 2022- the Thermostat housing and water pump gave out for no reason. The Control Arms Brushes had to also be replaced which should have lasted for at least 80,000 miles. At the time my automobile had only 48,000 miles as a 2017 Tiguan. On 9/16/22, I was told by the dealership that it would take 2 weeks before I could get in to them to have a diagnostic to see what maybe the problem. Right now the car is parked, I live on a fixed income, with medical problems and doctors appointments of which I can’t afford to miss. This is my only means of transportation and I don’t have multiple cars as well as I live alone. This is very frustrating!!! Out of all the automobiles I have owned, I’ve never had such problems as I have with this one. The warning lights are still showing. I counted 6 as of this date. I am asking that you will consider the circumstances and replace this automobile for the blue book value, at least, so that I can feel safe and that I’m not jeopardizing my life as well as others around. Thank you!