2025 VOLVO EX90 Complaints

I have documented 42 issues with this vehicle over the past 9 months of ownership, supported by multiple videos. These issues range from minor annoyances to serious safety concerns. The most alarming incidents include: a) Sudden disengagement of the powertrain b) Stability control system disabling unexpectedly c) Malfunctioning airbags d) Faulty or inoperative lighting systems e) Malfunctioning wipers in rain f) Inability to unlock or start the vehicle To date, I’ve documented and categorized 42 distinct issues. The vehicle has been in service four times, totaling over 48 days, yet the problems remain unresolved.

One pedal driving randomly turns off when starting the vehicle. This is a safety issue because we often don't notice its off until we're attempting to stop and taking your foot off the accelerator does not result in braking as expected.

The screen behind the steering wheel, which provides the car's speed, driver assist, warning lights, turn signals, and other driving information suddenly went blank. I was grateful that I was close to home and no longer on the interstate highway I had just exited. I drove home, reset the car, and the screen was back on. I was lucky. I could have been at the beginning on my drive, over a hundred miles from home and unable to easily exit the highway. The car is being towed today back to the dealer, again. This happened without warning. I was driving and the whole screen just went black.

Lane keeping sensors periodically fault and Volvo's solution is to reboot the vehicle

Drivers display with vehicle speed and ADAS state goes blank while driving resulting in inability to see current speed or ADAS speed set point. After rebooting the system as previously advised by Volvo, the ADAS speed set point showed "00" while maintaining a speed of 70mph

The vehicle gear selector had reverse (R) selected and pressing the accelerator pedal caused the vehicle to drive forwards. This appears to have been a result of enabling the "one pedal drive" function from the infotainment display while the gear selector was already in reverse. The mismatch of selected / indicated direction vs the resulting direction is a safety issue

On [XXX] I purchased a brand new 2025 Volvo EX90 from Volvo Cars of North Miami. I’ve been having a number of software glitches since then, but the last incident put my life in direct danger. Yesterday, [XXX] I was driving [XXX] on [XXX] (a four-lane motorway) in Aventura with around 55MPH speed and 76% battery charge. While driving the steering wheel display went dark and at that point, I had no information about my speed or vehicle status typically displayed on the screen. Shortly after that outage the larger Volvo screen started to flicker and went dark. At that point I started to lose control and longer able to safely operate the vehicle. Approximately 30 seconds after the larger screen went dark the turning signals stopped working and I was exposed to a direct rear-end impact from oncoming vehicles. Finally, the vehicle itself lost power and I slowed down almost to a complete stop in the middle of the road while bracing for a direct impact. By grace of God, I was somehow able to use the vehicle inertia and pull over to the side of the road and call for help using my cellphone. The vehicle regained power without any intervention roughly about 10 minutes after that incident. After the smaller screen came back online it displayed a number of error messages including “Critical suspension fault. Stop safely”, “Parking brake cannot hold the car” and others. The vehicle is currently at the dealer awaiting inspection. My fear is that similar software outages could happen to others and they may not be as lucky as I was. If this incident would have happened on the highway at higher speed the outcome would have been fatal. My best guess is that the software updated while the vehicle was in motion and took out of operation all components - powertrain, steering, brakes, even the SOS call button. Please investigate and consider stop sale order, this truly was a close call and I simply got lucky. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle: 2024 Volvo EX90 VIN: [XXX] While driving on the highway, the entire digital instrument cluster and infotainment screen went completely black without warning. I could not see my speed, gear indicator, or use turn signals. This created an immediate and dangerous safety hazard, especially at high speed. The issue has occurred more than once, and despite taking the vehicle to the dealership, it has not been permanently resolved. I have filed a California Lemon Law claim with Volvo, and while Volvo acknowledged the defect and promised a buyback on March 18, 2025, they have failed to follow through or provide a resolution for over two weeks. I am submitting this complaint because the vehicle presents an active safety risk to myself and others, and I am concerned that this defect could result in a serious accident or injury if not addressed immediately. I also have video evidence of the blackout event. I am requesting that NHTSA open an investigation into this issue and hold the manufacturer accountable for failing to address a known safety defect in a timely manner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Our EX90 will not charge with our installed Tesla Universal L2 charger. When the charger is connected to the vehicle, it appears to start charging for 2-3 minutes, then I get a Charging Fault, the charger tries to re-initialize, and this loop continues, all while not charging the car. While the car is attempting to charge the EX90 dash shows Power at 1KW or less and the Amps only get up to 4 max, but mainly stay around 1. We contacted Tesla and they said it could be a bad adapter, so they sent a replacement unit. After this unit was installed, the same issues with charging the EX90 continues. We have charged other electric cars with the Tesla charger and it works perfectly, which leads me to believe this is a Volvo issue.

I was on the 101 freeway on January 20, 2025. I was driving on the far left lane, driving 72-65 miles an hour. The 2025 Volvo EX90 suddenly wouldn't accelerate more than 36 mph. A turtle error came on the screen. "Driving Performance Reduced Drive with Caution Book a Service" message displayed. Due to the car suddenly slowing down, we almost were read ended by a truck. I have kids in the car. This car had multiple faults. I had the car serviced on 01/20/25 and received it back from the dealer on 01/28/25. After, receiving the car two days later, now the SOS fault System light turned on, and now the Air Bag Fault Light is on. I do have a video of the incident on the freeway when the car started slowing down and the error messages.