2025 VOLVO EX90 Complaints

View complaints related to 2025 VOLVO EX90. The complaints found here are submitted by actual consumers with first hand experience. There are more than 70 complaints submitted for the 2025 VOLVO EX90. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2025 VOLVO EX90
    - Woodbridge, VA

    On Saturday, [XXX], I drove from Woodbridge, VA to Fairfax, VA without any issues or error messages. Car was parked and locked for approximately 2 1/4 hours. When I came back out to the car and opened the door, the display behind the steering wheel stated "System communication fault. Pilot Assist deactivated. Find a place to stop and select P to park. When parked, the system will reset." I followed the directions as specified in my parking spot without any change. I moved the car to another location in the parking lot and repeated the process as directed without any change. I then got out of the car, locked the car, walked away from the car so that I was well out of range of the car, and then came back to the car. Despite these efforts, when I unlocked the car with my Key Tag and got back in, I was not able to get the message to clear. This resulted in the following issues: (a) No speedometer on the display or in the HUD; (b) No green graphic for the turn signals to indicate that they were working; (c) No display of information concerning cruise control, headlight function or windshield wiper settings; (d) Speed limit sign reading in HUD was stuck on 25 mph even though I was driving on roads with higher speed limits (e.g., [XXX] - 45 mph and [XXX] - 55 mph); and (e) Center stack stated "1 serious issue detected - Emergency Call System fault - book a service". The car was driven this way from Fairfax, VA to the Service Department of the Volvo dealership with no change and when I left, the cluster behind the steering wheel and the center stack were still in the same condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2025 VOLVO EX90
    - Woodbridge, VA

    At 164 miles on the odometer, I had the following issues: a. Received a message that the active high beam was not available and that it would be necessary to run the wipers to clean the front camera. I ran the wipers with washer fluid to clear the camera as instructed, but it did not clear the error message during the drive cycle; b. Car has Driver Support System Fault; and c. Car has Lane Keeping Aid Fault later in drive cycle which turned off the lane keeping aid function. Car was taken to dealership on 12/23/2024 and returned to me on 1/2/2025.

    Source: NHTSA WEB SITE