2002 VOLVO S60 Complaints

FOR ABOUT A WEEK OUR 2002 VOLVO S60 HAS HAD A STRONG GASOLINE ODOR INSIDE AND HAS BEEN HARD TO START. THE GASOLINE SMELL IS ALWAYS THERE, AND STARTING THE CAR IS A PROBLEM EVERY TIME. WE LIVE IN TEXAS, WHERE IT HAS BEEN EXTREMELY HOT, AND A LITTLE RESEARCH SEEMED TO POINT TO A PROBLEM WITH THE FUEL PUMP. WE WILL BE TAKING THE CAR INTO THE VOLVO DEALERSHIP SOON TO BE REPAIRED. WE BELIEVE THIS REPAIR SHOULD BE COVERED UNDER EITHER THE RECALL OR WARRANTY, BUT WE ARE OFFICIALLY FILING A COMPLAINT TO COVER OUR BASES. *TR

I OWN A VOLVO S60 AND AM HAVING PROBLEMS (RACING IDLE, UNCONTROLLABLE CRUISE CONTROL, AND COMPLETE DYING OF ENGINE RANDOMLY) WHICH ARE RELATED TO EVENTUAL FAILURE OF THE ETM WHICH COULD BE A CATASTROPHIC EVENT, RESULTING IN SERIOUS INJURY OR DEATH. VOLVO HAS ISSUED A LIMITED RECALL BUT IN ORDER TO BE GRANTED THIS FIX ONE'S VEHICLE MUST FAIL A CERTAIN TEST. IF THERE IS NO FAILURE, NO FIX.(THE TEST IS NOT A COMPREHENSIVE METER OF FAILURE) A SOFTWARE UPGRADE IS OFFERED WHICH IS ESSENTIALLY AN OVERRIDE , IN WHICH THE SYSTEM IS SET TO IGNORE SYMPTOMS, SO THAT THE CHECK ENGINE LIGHT DOES NOT EMPLOY. THIS IS NOT A FIX.. THE PROBLEM EXISTING IS THAT MY CAR EXHIBITS ALL THE PRELIMINARY PROBLEMS OF THE EVENTUAL FAILURE OF THE ETM WHICH WILL RESULT IN A LIMP HOME MODE ,WHEREAS THE CAR WILL ONLY GO APPROX 15MPH, AND IS IMMEDIATE, MEANING THAT WHEN THIS HAPPENS ONE HOPES THEY ARE NOT ON THE FREEWAY .... WELL, ONE CAN USE ONES IMAGINATION. THIS IS VERY DISTURBING. STILL VOLVO WISHES TO WAIT UNTIL THE COMPLETE FAILURE OBVIOUSLY, AND I DO NOT WISH TO GAMBLE WITH MY LIFE IN THIS WAY. THE SYMPTOMS AT THIS TIME ARE RANDOM, INDICATIVE OF COMPLETE FAILURE IN THE FUTURE. VOLVO HESITATES TO TAKE COMPLETE RESPONSIBILITY OF THIS PROBLEM; BUT ARE AWARE OF THE DEFECTIVE ENGINEERING RESPONSIBLE FOR IT. EVEN THEIR FIX FOR THIS PROBLEM IS TO REPLACE WITH THE SAME ETM (ELECTRONIC THROTTLE MODULE) WHICH AGAIN, IS ONLY BUYING TIME UNTIL IT FAILS ALSO. BUT JUST TRY TO GET YOUR MODULE REPLACED ; NOT AN EASY THING TO DO, UNLESS U WANT TO PAY FOR IT OUTRIGHT, AND THAT IS WRONG CONSIDERING THIS IS A VOLVO PROBLEM, AGAIN, THAT THEY ARE AWARE OF. I GUESS MAYBE DEATH COULD BE THE GREAT MOTIVATOR. *TR

I HAVE A 2002 VOLVO S60 THAT IS RECALLING CARS WITH LEAKING FUEL PUMPS. WE HAVE HAD THIS CAR FOR ABOUT A YEAR AND IT'S BEEN LEAKING GAS SLOWLY AND NOW GAS IS COMING OUT OF OUR CAR A LOT. I CALLED VOLVO AND THEY AREN'T ABLE TO REPAIR THE CAR BECAUSE THE WARRANTY EXPIRED FOR MY VIN IN JULY 2002. I DO THINK THAT OUR CAR SHOULD QUALIFY TO BE REPAIRED. *TR

I OWN A 2002 VOLVO S60 ABOUT 4-5 MONTHS AGO I NOTICED MY CAR SMELT LIKE GAS. I THOUGHT THIS WAS ODD SINCE IT WAS WINTER. I TOOK IT INTO MY MECHANIC AND HE SAID IT WAS LEAKING GAS. HE THEN ADVISED ME ABOUT THE RECALL FOR 2002 S60S. I LOOKED ONLINE ABOUT THE RECALL AND SURE ENOUGH MY MAKE AND MODEL HAD A RECALL, SO I CALLED VOLVO, AND THEY QUICKLY DISMISSED MY CLAIM. THEY SAID THAT MY VIN DID NOT MATCH THE RECALL. I EXPLAINED IN THE ONLINE STATEMENT THAT THE RECALL WERE FOR CARS IN HOT AND DRY AREAS SUCH AS AZ AND NV. I LIVE IN UTAH, AND I AM CERTAIN THIS VEHICLE HAS A MANUFACTURE DEFECT. I WOULD LIKE TO SEE VOLVO TAKE RESPONSIBILITY FOR THEIR MISTAKES. HOW CAN I GO ABOUT HAVING MY VEHICLE RESTORED? *TR

EXTENDED RECALL 07V152000 DESCRIPTION FOR FUEL PUMP REPLACEMENT - FIRE HAZARD. ASIDE FROM FUEL ODOR, IT SHOULD INCLUDE SETTING OF DASH MIL INDICATOR OF ODB11 SMALL EMISSIONS LEAK AS A PRECURSOR INDICATION OF FUEL LEAK. *TR

THE FRONT PASSENGER SEATBELT RETRACTED AND WOULD NOT MOVE TO ENGAGE THE PASSENGER. IT WAS STUCK IN PLACE. THE DEALER EXAMINED IT AND SAID IT WAS NOT POSSIBLE TO FIX BECAUSE IT IS A 'CLOSED SYSTEM' AND WOULD NEED TO BE REPLACED. THEY WOULD CHARGE OVER $650 TO REPLACE IT FOR PARTS AND LABOR. *TR

TL*THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE WENT INTO LIMP MODE AND WAS UNABLE TO DRIVE MORE THAN 15 TO 20 MILES PER HOUR. THE FAILURE OCCURS OFTEN WHILE BEING DRIVEN. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. ANOTHER MECHANIC STATED THAT NHTSA CAMPAIGN ID NUMBER 06V441000 (VEHICLE SPEED CONTROL) WAS RELATED TO THE FAILURE. THE DEALER STATED THAT HIS VIN WAS EXCLUDED FROM THE RECALL. THE VEHICLE IS CURRENTLY IN THE PROCESS OF BEING INSPECTED BY THE SECOND MECHANIC. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO A SERVICE CENTER. THE FAILURE MILEAGE WAS 112,000 AND THE CURRENT MILEAGE WAS UNKNOWN. UPDATED 4/14/09 *CN UPDATED 04/17/09.*JB

WHILE DRIVING ON THE PA TURNPIKE, MY GLASS SUNROOF INEXPLICABLY JETTISONED OUT OF THE CAR. THE GLASS WAS INTACT AND SHATTERED ON THE SHOULDER OF THE ROAD. FORTUNATELY, I WAS DRIVING IN THE SLOW LANE AND THERE WAS NO ONE BEHIND ME. THE POTENTIAL FOR SERIOUS INJURY AND PROPERTY DAMAGE WAS AVOIDED, ALTHOUGH IT IS CLEAR THAT A DEFECT CAUSED THIS OCCURRENCE. THE MANUFACTURER (VOLVO) IS UNWILLING TO ADDRESS THE PROBLEM ALTHOUGH I HAVE CONTACTED THEIR NORTH AMERICAN OFFICE SEVERAL TIMES. I TOOK MY CAR INTO THE DEALERSHIP AND THEY TOLD ME IT WAS MY PROBLEM. *TR

I HAVE A VOLVO S60 2002 AND IN OCTOBER IN A CHEKPOINT THE BORDER PATROL AGENT NOTICED AN ODOR OF FUEL AND A LEAK HE WAS SOME WHAT ALARMED AND SO I WAS INSPECTED AND SO ON I STARTED TO RESEARCH FOR THIS PROBLEM AND FOUND THAT MY CAR HAD A RECALL ON THE FUEL PUMP NHTSA CAMPAIGN 07V152000 THAT MATCHED ALL THE SY MPTOMS AND SO I CALL TO VOLVO AND THEY SAID THAT I DON'T HAVE A RECALL BUT AN EXTENDED WARRANTY ON THE FUEL PUMP, AND SO I WENT TO THE DEALER LEFT THE CAR PICKED IT UP AND NOW MY CAR NOT ONLY LEAKS FUEL ON THE OUTSIDE BUT INSIDE I HAVE A STRONG FUEL FUMES SMELL AS WELL AND SO I CONTACTED VOLVO AGAIN NOW VIA EMAIL AND WHAT THEY SAID IS THAT THEY ARE NO EXACTLY RESPONSIBLE FOR THE WAY THEIR FRANCHISES WORK LIKE THE HAVE A MIND OF THEIR OWN, THE PROBLEM FOR ME IS THAT THE NEXT AVAILABLE VOLVO DEALER IS 4 HORS AWAY, SO WHAT I AM SUPPOSED TO DO! THE COST OF REPLACING THE FUEL PUMP IS LIKE $700.00...................! I DO HAVE LIKE A HEADACHE LIKE EVERY DAY BECAUSE THE FUMES.....! *TR

2002 VOLVO S60 2.4T MODEL. PICKED UP MY CAR FROM AN AUTHORIZED VOLVO REPAIR CENTER FOR ROUTINE MAINTENANCE AND WAS ADVISED THAT I NEEDED A NEW GEAR BOX. THIS GEAR BOX RUNS AT A COST OF $2,000 WITH ABOUT 4 OR 5 HOURS OF LABOR AT $400. THE CAR HAS ONLY 77,000 MILES ON IT AND I STRONGLY BELIEVE THAT IT IS PREMATURE FOR THIS PART TO FAIL. I HAVE SEARCHED THE INTERNET REFERENCES ON THE TOPIC AND FIND IT TO BE SOMEWHAT WIDESPREAD. I WOULD APPRECIATE SOME FEEDBACK ON THE ISSUE AS I PLAN TO ADDRESS VOLVO CORPORATE FOR A RESOLUTION. *TR