2002 VOLVO S60 Complaints

THE VEHICLE WOULD NOT START. THERE WAS FULL BATTERY POWER AND THE COMPUTER STATED IT WAS THE IMMOBILIZER CHECK MANUAL. SEVERAL ATTEMPTS WERE MADE AND CAR SAT OVERNIGHT.THE VOLVO S60 RESTARTED IN THE MORNING. THE CAR RAN FINE FOR A DAY AND WOULD NOT START AGAIN. DEALERSHIP STATED THAT THE ANTENNA RING OR KEY CHIP MIGHT BE BAD. THE ANTENNA RING WAS CHANGED AND THE CAR WOULD NOT START A WEEK LATER AGAIN. THE CAR WAS TAKEN TO DEALER SHIP AND PLACED ON SCANNER. THE CAR FUNCTION NORMALLY FOR TWO WEEKS AND DID NOT START AGAIN. SEVERAL BLOGS CONCERNING THIS MATTER HAVE BEEN SET UP WITHOUT ANY ANSWERS FOR THE CONSUMER. THE DEALERSHIPS SCANNED THE VEHICLE AND CHANGED PARTS AND THE PROBLEM STILL PERSISTS. IN MY CASE THE DEALERSHIP STATED THAT IT DID SHOW A PROBLEM. YET THE PROBLEM IS NOT FIXED. CONSUMERS ARE BEING STRANDED OR IN MY CASE STRANDED SEVERAL TIMES FOR HOURS UNTIL THE VEHICLE STARTS LATER. *TR

FROM AROUND OCT. OF 2011 I HAVE BEEN EXPERIENCING TROUBLE WITH MY THROTTLE BODY OR AS VOLVO CALLS IT 'ELECTRONIC THROTTLE MODULE'. THESE PROBLEMS INCLUDE BUT ARE NOT LIMITED TO, STALLING AT FREEWAY SPEEDS, ROUGH STARTING/ NOT STARTING AT ALL, REDUCED ENGINE PERFORMANCE NOT ALLOWING FOR SAFE SPEED TO BE MAINTAINED, COSTLY REPAIR WORK WITH NO IMPROVEMENT, AND BOUTS OF SELF ACCELERATING AT STOPS WITH PARKING BRAKE AND FOOT BRAKE ENGAGED. I HAVE RESEARCH A VOLVO RECALL/ WARRANTY EXTENSION FOR A DEFECTIVE THROTTLE BODY, CONTACTED VOLVO CUSTOMER SERVICE ONLY TO GET THE RUN-AROUND. VARIOUS WEB FORUMS ENCOURAGE OWNER EXPERIENCING THESE PROBLEMS TO FILE COMPLAINT WITH NHTSA TO HELP COME TO A RESOLUTION. *TR

THE CAR JUST BEGAN TO EMIT A FUEL SMELL WHILE PARKED. THE SMELL IS NEAR THE GAS TANK AND TENDS TO LINGER IN THE AIR DISSIPATE AND THEN RESURFACE. SOME TIMES ITS STRONG OTHER TIMES IT IS FAINT. IT ALSO TENDS TO COMES INTO THE INTERIOR COMPARTMENT AND CAN AT TIME BECOME OVER WHELMING CAUSING MY CHILDREN AND I TO GET HEADACHES AND NAUSEOUS. I COULD NOT FIND ANY PRESENCE OF A LEAK UNDERNEATH THE VEHICLE NEAR THE AREA OF CONCERN. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND IS GARAGED MOST OF THE TIME. *TR

I AM A RESIDENT OF TEXAS. I JUST BOUGHT A 2002 VOLVO S60 ABOUT THREE MONTHS AGO, AND I'VE NOTICED A STRONG FUEL SMELL IN AND AROUND CAR. THERE IS A LEAK IN THE FUEL PUMP AND WHEN CAR IS PARKED, FUEL FORMS A PUDDLE UNDER CAR. IT IS EXTREMELY DANGEROUS TO DRIVE A CAR IN THIS CONDITION, BOTH FOR MYSELF BUT ALSO FOR THE GENERAL PUBLIC. I SEARCHED ONLINE ABOUT THIS ISSUE AND FOUND THE FOLLOWING RECALL INFORMATION FROM THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION WEBSITE: MAKE: VOLVO MODEL: S60 MODEL YEAR: 2002 MANUFACTURER: VOLVO CARS OF N.A. LLC. MFR'S REPORT DATE: DEC 17, 2009 NHTSA CAMPAIGN ID NUMBER: 09V483000 NHTSA ACTION NUMBER: PE09039 COMPONENT: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP RECALL STATES THAT AS REMEDY FOR THIS ISSUE: "DEALERS WILL INSPECT THE FUEL PUMP INSTALLED IN THE VEHICLE, AND IF NECESSARY REPLACE THE FUEL PUMP WITH A PART OF A MODIFIED DESIGN. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 15, 2010. " HOWEVER, WHEN I CONTACTED ROGER BEASLEY VOLVO OF AUSTIN, TX, I WAS TOLD I WOULD HAVE TO PAY FOR THE REPAIR TO THE TUNE OF $720. *TR

TL* THE CONTACT OWNS A 2002 VOLVO S60. WHILE THE VEHICLE WAS PARKED, THE CONTACT SMELLED A STRONG ODOR OF FUEL INSIDE AND OUTSIDE OF THE VEHICLE. THERE WAS NO FUEL SEEN LEAKING ON THE GROUND. THE FAILURE ALSO OCCURRED WHEN THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V152000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP); HOWEVER THE CONTACT'S VIN WAS INELIGIBLE FRO REPAIRS UNDER THE RECALL CAMPAIGN. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND INFORMED THE OWNER THAT HE WAS RESPONSIBLE FOR THE REPAIR EXPENSE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000. UPDATED 10/10/12*CN UPDATED 10/17/12

BEGAN TO NOTICE STRONG FUEL SMELL INSIDE AND OUTSIDE THE VEHICLE. ALSO NOTICED THAT STARTING THE VEHICLE WHEN ENGINE IS COLD BECAME MORE DIFFICULT. RESEARCHED VARIOUS FORUMS AND NHTSA AND DISCOVERED THAT VOLVO HAS HAD 2 RECALLS FOR FUEL PUMPS. MY VEHICLE EXHIBITED SAME SYMPTOMS AS DETAILED IN BOTH NHTSA RECALLS. CALLED VOLVO AT 800-458-1552 AS INSTRUCTED IN THE NHTSA RECALL NOTICE. INFORMED THE REPRESENTATIVE THAT VEHICLE EXHIBITED THE SYMPTOMS DETAILED IN THE RECALL NOTICE. I WAS INFORMED THAT MY VEHICLE VIN NUMBER WAS NOT PART OF RECALL. ALSO CONTACTED LOCAL VOLVO DEALER REGARDING RECALL NOTICE. DEALER WOULD DIAGNOSE PROBLEM - IF PART OF THE RECALL, THEY WOULD REPLACE. DEALER CALLED BACK, INFORMED ME THAT MY VEHICLE WAS NOT PART OF RECALL. I CANCELLED APPOINTMENT FOR DIAGNOSIS. ANOTHER LOCAL REPAIR SHOP SPECIALIZING IN EUROPEAN VEHICLES VERIFIED THAT FUEL PUMP HAS CRACKS AND IS LEAKING FUEL. A FULL RECALL TO INCLUDE ALL VIN'S SHOULD BE ISSUED. THE FACT THAT THERE HAVE BEEN TWO PREVIOUS RECALLS FOR THE SAME ISSUE SHOWS THAT THERE IS A SYSTEMIC FLAW WITH THIS PART. *TR

TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE THROTTLE FAILED. THE CONTACT STATED THAT SHE TRIED TO ENGAGE THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSE THAT THE ELECTRONIC THROTTLE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT ALTHOUGH THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 06V441000 (VEHICLE SPEED CONTROL) IT WAS NO LONGER ELIGIBLE SINCE THE VEHICLE HAD SURPASSED THE STATUE OF LIMITATION. THE FAILURE MILEAGE WAS 140,000.

THERE WERE FOUR OCCUPANTS IN THE VEHICLE. AS WE WERE DRIVING HOME FROM THE MALL, WE NOTICED A BRIEF INTERRUPTION IN THE LIGHTS AND RADIO. A FEW MILES DOWN THE ROAD, THERE WAS AN ELECTRICAL FAILURE AND THE CAR SHUT OFF IN THE MIDDLE OF THE ROAD, BUT WE WERE ABLE TO GET IT CRANKED BACK UP IN LESS THAN A MINUTE. WE DROVE APPROXIMATELY TWO MORE MILES AND PULLED INTO OUR DRIVEWAY AND SHUT THE CAR OFF. WE HEARD A SOUND LIKE AN ALARM, BUT IT WAS SO FAINT; BEFORE WE HAD TIME TO THINK ABOUT IT FURTHER, THE CAB BEGAN TO FILL WITH BLACKISH GREY SMOKE INTO THE BACKSEAT AREA. WE ALL GOT OUT QUICKLY AND WALKED TO THE BACK OF THE CAR. I NOTICED FLAMES BEHIND THE DRIVER SIDE TAIL LIGHT (WHERE THE BATTERY IS LOCATED) AND TOLD MY HUSBAND. HE OPENED THE TRUNK (BURNING HIS FINGERTIPS), AND FLAMES SHOT UP INTO THE AIR. I IMMEDIATELY CALLED 911 BECAUSE THE FLAMES WERE HIGH AND FAST-MOVING. THE 911 DISPATCHER INSTRUCTED US TO STAY AWAY FROM THE CAR AND NOT TRY TO PUT THE FIRE OUT DUE TO THE OBVIOUS DANGERS OF A FAST-MOVING CAR FIRE. THE FIRE DEPARTMENT ARRIVED WITHIN FIVE MINUTES AND BEGAN PUTTING THE FIRE OUT; HOWEVER, THE CAR WAS A TOTAL LOSS UP TO THE ENGINE, WHICH WAS NOT BURNED. AFTER INSPECTION, THE FIRE DEPARTMENT DEEMED IT A LOSS DUE TO AN ELECTRICAL FIRE. I HAVE CONTACTED VOLVO, BUT THEY HAVE NOT RESPONDED TO ME AS OF YET. THERE HAVE BEEN SEVERAL RECALLS ON THIS PARTICULAR VEHICLE, AND WE ARE WORRIED THAT VOLVO MAY HAVE MISSED ONE. FOR THE SAFETY OF OTHERS, I AM REPORTING THIS SAFETY HAZARD. THE CAR REMAINS IN OUR DRIVEWAY AWAITING INSURANCE ADJUSTMENT; HOWEVER, I AM HOPEFUL THAT EITHER VOLVO OR SOMEONE WHO DOES SAFETY INSPECTIONS WOULD CLAIM THE CAR TO INVESTIGATE THE CAUSE OF THE FIRE FURTHER. *TR

TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT WAS TRAVELING 55 MPH WHEN THE SMELL OF FUEL EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 86,635.

MY VOLVO S60 IS BECOMING DIFFICULT TO START AND IS BEGINNING TO SMELL LIKE GASOLINE. I'VE BEEN RESEARCHING ONLINE AND THE PROBLEM APPEARS TO BE THE FUEL FILTER. THERE HAS BEEN A RECALL IN OTHER STATES LIKE ARIZONA AND FLORIDA BUT APPARENTLY VOLVO HAS NOT ISSUED A RECALL FOR CARS IN CALIFORNIA. IT IS AN EXTREMELY DANGEROUS SITUATION TO DRIVE A CAR THAT IS LEAKING FUEL DUE TO A MANUFACTURES DEFECT REGARDLESS OF WHAT STATE YOU LIVE IN. I WOULD LIKE TO REQUEST THAT THE NHTSA INSTRUCT VOLVO TO INCLUDE ALL STATES IN THE RECALL OF THE DEFECTIVE FUEL FILTER. PLEASE SEND ME ANY INFORMATION REGARDING THIS REQUEST. THANK YOU FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR