2002 VOLVO S60 Complaints
View complaints related to 2002 VOLVO S60. The complaints found here are submitted by actual consumers with first hand experience. There are more than 180 complaints submitted for the 2002 VOLVO S60. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 VOLVO S60- BETHLEHEM, PA
I'VE HAD MY CAR ALL OF 4 MONTHS AND I STARTED TO NOTICE WHEN IT GOT REALLY HOT OUTSIDE (SUMMER) AND WHEN I WENT TO START MY CAR IT WOULD STALL AS IF IT WAS HAVING A HARD TIME STARTING UP. LONG STORY SHORT I TAKE IT IN TO THE DEALER, THEY RUN A DIAGNOSTICS TEST AN TELL ME THERE IS A CRACK IN MY FUEL PUMP. I CURRENTLY LIVE IN PENNSYLVANIA WHICH IS NOT ONE OF THE STATES LISTED FOR THE FUEL PUMP RECALL. I HIGHLY BELIEVE MY CAR HAD A DEFECTIVE FUEL PUMP BECAUSE IN THE SPRING TIME, WHEN IT WASN'T SO HOT MY CAR WAS RUNNING FINE. THE VOLVO DEALER SHIP CHARGED ME $98.11/HR TO RUN A DIAGNOSTICS TEST WHICH CAME TO $102.83. THEN ON TOP OF THAT THEY CHARGED ME $795 + TAX FOR THE PARTS AND LABOR TO REPLACE MY FUEL PUMP AFTER FINDING THERE WAS A CRACK IN IT. EVERYONE KEEPS TELLING ME THAT MY FUEL PUMP IS NOT ON THE RECALL BUT IT HAS THE SAME EXACT SYMPTOMS AS ALL OTHER VOLVO CARS THAT ARE LISTED ON THE RECALL. I'M TRYING TO RESEARCH HOW I COULD FIND OUT HOW THESE PEOPLE KNOW IF MY FUEL PUMP WAS RECALLED OR NOT. I HAVE TWIN 2 YEAR OLD GIRLS THAT I HAD IN MY CAR ALL A WHILE IT WAS HAVING THIS UNKNOWN ISSUE. THIS IS NOT SAFE AT ALL AND COULD OF CAUSED US HARM. LUCKILY MY FATHER IS CAR SMART AND INFORMED ME WHAT THE POSSIBLE ISSUE COULD BE. *TR
Source: NHTSA WEB SITE -
2002 VOLVO S60- WOODBRIDGE , VA
GAS IS LEAKING FROM THE TOP OF THE FUEL TANK ON THE PASSENGER SIDE. STRONG FUEL ODOR INSIDE THE CAR. CAR IS HARD TO START. *TR
Source: NHTSA WEB SITE -
2002 VOLVO S60- BERWICK, ME
PURCHASED USED S60 IN NOVEMBER 2011 WITH 137,000 MILES. A FEW WEEKS LATER VARIOUS PROBLEMS MANIFESTED: SCRAMBLED LETTERS IN DASHBOARD MESSAGE, DRIVER DOOR LOCKS INTERMITTENTLY WORKED, RADIO SELF TUNED TO DIFFERENT STATION, SPEEDOMETER GIVING FALSE READINGS OR STUCK AT CURRENT SPEED OR READING ZERO, FUEL GAUGE MALFUNCTION, ALL INSTRUMENTS ON PANEL FLICKERED, ALL INSTRUMENTS WENT "DARK" WHILE DRIVING. AT FIRST RESTARTING CAR WOULD CLEAR PROBLEM. THEN FREQUENCY BETWEEN FAILURES INCREASED. JUST BEFORE COMPLETE FAILURE - CAR NEEDED TO BE "COLD" FOR INSTRUMENTS TO WORK - WITH INSTRUMENTS FAILING ONCE ENGINE WARMED. FINALLY IN FEBRUARY 2012 AT ABOUT 147,021 MILES THE PANEL COMPLETELY FAILED WHILE DRIVING - GIVING DRIVER NO READINGS (SPEED, FUEL, TEMP, MILEAGE, OR WARNING INDICATORS) AND WOULD NOT RESET. INTERNET FORUMS OF VOLVO OWNERS SUGGESTED IT WAS A DRIVER INFORMATION MODULE FAILURE. OWNERS FORUMS PINPOINTED 3 PROBABLE CAUSES OF A DIM FAILURE - 1. LOOSE CONNECTION OF THE MOTOROLA MICROCHIP, 2. LOOSE CAPACITOR/RESISTOR 3. LACK OF PROTECTION FROM HEAT/HEAT TRANSFER TO INDIVIDUAL PRONGS IN MICROCHIP OR BETWEEN CAPACITOR/RESISTOR AND THE CIRCUIT BOARD. SOME ELECTRICALLY SAVVY OWNERS FIXED BY REFLOWING/RESOLDERING/HEAT PROTECTING SAID COMPONENTS. OUR LOCAL VOLVO DEALER CONFIRMED DIM FAILURE AND QUOTED APROX. $1500 FOR A NEW INSTRUMENT CLUSTER AND 3 HRS. LABOR. WE CHOSE TO SEND DIM/INSTRUMENT CLUSTER OUT FOR A REFURBISHMENT TO BAA REMANUFACTURING INC. ON REINSTALLATION WARNING MESSAGE READ "SRA/AIRBAG-SERVICE URGENT". ASKED DEALER TO CLEAR DIM CODE FIRST, THEN FROM SRS MODULE PER BAA-REMAN INSTRUCTIONS. DEALER JOB DESCRIPTION/RECEIPT STATED THEY CLEARED CODES DIM 0001, 0003, 0005, 0006, E003, SRS 00D4, E003. NO PROBLEMS WITH LOCKS/RADIO/INSTRUMENT CLUSTER SINCE REMANUFACTURE IN THE LAST 10,000 MILES/5 MONTHS. VOLVO'S ORIGINAL DIM CIRCUIT BOARD POORLY DESIGNED/ASSEMBLED. *TR
Source: NHTSA WEB SITE -
2002 VOLVO S60- AUSTIN, TX
ELECTRICAL PANEL FAILS (GAS GAUGE SAYS EMPTY), PASSENGER AND REAR DOOR LOCKS, FUEL DOOR, AND TRUNK OPENING ALSO FAILS. INCREDIBLY DANGEROUS AS CANNOT OPEN THE DOORS UNLESS PULLING THE DOOR LOCK UP MANUALLY FROM INSIDE THE CAR SO THEREFORE CAN'T GET TO CHILDREN IN THE BACKSEAT WITHOUT CRAWLING THROUGH THE FRONT SEAT AND MANUALLY UNLOCKING THEIR DOOR. HAVE NO IDEA HOW MUCH GAS IS IN THE CAR BECAUSE GAS GAUGE FAILS AND CANNOT GET FUEL DOOR TO OPEN CONSITENTLY MAKING IT DIFFICULT TO REFUEL. CAR ALARM WENT OFF IN THE MIDDLE OF THE NIGHT AND COULD NOT OPEN THE CAR DOORS TO TURN IT OFF BECAUSE OF ELECTRICAL FAILURE AND THEREFORE BATTERY DRAINED. IT IS REALLY DANGEROUS TO NOT BE ABLE TO LOCK AND UNLOCK THE CAR DOORS. A CHILD COULD GET TRAPPED IN THE VEHICLE OR SOMEONE COULD GET INTO THE CAR FOR FEAR OF LOCKING DOORS AND NOT BEING ABLE TO GET THEM UNLOCKED. THIS PROBLEM IS ALL OVER THE INTERNET -REAR ELECTRICAL MODULE FAILURE AND VOLVO NEEDS TO ADDRESS AS IS A SAFETY HAZARD. *TR
Source: NHTSA WEB SITE -
2002 VOLVO S60- LANHAM, MD
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT THE SMELL OF FUEL WOULD ENTER THE VEHICLE WHILE DRIVING. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER 07V152000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) BUT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST OR REPAIRS. THE FAILURE MILEAGE WAS 132,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 VOLVO S60- LAS VEGAS, NV
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT THERE WAS AN OVERPOWERING ODOR OF FUEL INSIDE THE VEHICLE. AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE THERE WAS A FUEL LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 VOLVO S60- TECACHAPI, CA
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE SMELLED A STRONG ODOR OF FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS MADE AWARE OF THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V483000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FUEL PUMP WAS REPLACED, BUT THE PADDING FOR THE FUEL PUMP WAS NOT. THE FAILURE CONTINUED. THE CONTACT THEN BEGAN TO NOTICE A PUDDLE OF FUEL WOULD FORM UNDERNEATH THE VEHICLE WHEN IT WAS PARKED. THE VEHICLE WAS THEN TAKEN BACK TO A DEALER TO BE REPAIRED. A WEEK AFTER THE REPAIRS WERE PERFORMED, THE CHECK ENGINE LIGHT BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS AGAIN TAKEN TO A DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE GAS CAP. THE CHECK ENGINE LIGHT BEGAN TO ILLUMINATE AGAIN A FEW DAYS LATER. THE VEHICLE WAS NOT TAKEN BACK FOR ADDITIONAL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSITANCE. THE FAILURE MILEAGE WAS 187,045.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 VOLVO S60- RANCHOS PALOS VERDES, CA
TL* THE CONTACT OWNS A 2002 VOLVO S60 2.4. THE CONTACT WAS DRIVING 70 MPH WHEN A LOUD EXPLOSION EMITTED FROM UNDER THE HOOD AND SMOKE ENTERED THE INTERIOR. THE VEHICLE THEN STALLED AND WAS TOWED TO AN AUTHORIZED DEALER. THE DEALER STATED THAT OIL WAS NOT FLOWING INTO THE ENGINE AND THE BEARINGS WERE MELTED. THE MANUFACTURER WAS NOT NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 49,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 VOLVO S60- EL PASO, TX
MY 2002 S60 WAS REPAIRED UNDER THE RECALL FOR FUEL FUMES IN THE CABIN RELATED TO THE FUEL PUMP FRACTURE. SINCE THE REPAIR, FUEL FUMES ARE VERY EVIDENT IN THE CABIN ON OCCASION. THE MILEAGE ALSO APPEARS TO LESSENED. *TR
Source: NHTSA WEB SITE -
2002 VOLVO S60- BUCKEYSTOWN, MD
INSTRUMENT CLUSTER (KNOWN AS DRIVER INFORMATION MODULE) COMPLETELY DIED WHILE DRIVING. CHECKED VOLVO FORUMS ONLINE AND SEE THAT THIS IS A COMMON PROBLEM. REPLACEMENT IS THE ONLY OPTION. $1500. MANY PEOPLE ARE DRIVING WITHOUT KNOWING THEIR SPEED OR FUEL LEVEL. ME INCLUDED. CAN'T AFFORD $1500 REPAIR BILL. THIS SHOULD BE A RECALL ITEM. *TR
Source: NHTSA WEB SITE