2002 VOLVO S60 Complaints

View complaints related to 2002 VOLVO S60. The complaints found here are submitted by actual consumers with first hand experience. There are more than 180 complaints submitted for the 2002 VOLVO S60. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 VOLVO S60
    - GREENBELT , MD

    TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT WAS DRIVING 10 MPH WHEN ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE VEHICLE WHICH CAUSED THE CONTACT TO STRIKE HER HEAD ON THE WINDOW AND SUFFER INJURIES. THE FRONT AND SIDE AIR BAGS DID NOT DEPLOY AND THE VEHICLE WAS DESTROYED. THE CONTACT CALLED THE MANUFACTURER REGARDING THE NON-DEPLOYMENT OF THE AIR BAGS AND THE MANUFACTURER STATED THAT THEY WOULD SEND AN INVESTIGATOR TO EXAMINE WHY THE AIR BAGS DID NOT DEPLOY. SHE STATED THAT IF THE SIDE AIR BAGS WOULD HAVE DEPLOYED, SHE WOULD NOT HAVE STRUCK THE WINDOW. THE FAILURE MILEAGE WAS 148,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 VOLVO S60
    - GROSSE POINTE WOODS, MI

    2002 VOLVO S60 - TRANSMISSION CLUNKS WHEN ENGAGING GEAR IN DRIVE. PROBLEM IS MOST NOTICEABLE WHEN SHIFTING FROM REVERSE. HESITATION TO ENGAGEMENT CAN BE UP TO 2 SECONDS, THEN ENGAGES VERY HARSHLY PRODUCING THE "CLUNKING". WAS TOLD A SOFTWARE FLASH MAY CORRECT ISSUE BUT I AM RELUCTANT TO SPEND $80 TO DISCOVER IT DID NOT WORK. VEHICLE STARTED DEMONSTRATING PROBLEM AT 80K MILES WHEN MANUALLY DOWNSHIFTING TO FIRST GEAR TO COME TO A STOP. NOW HAS 114K MILES AND DRIVEN VERY CAREFULLY WITH FOOT HARD ON BRAKE WHEN SHIFTING FROM REVERSE TO DRIVE. I NO LONGER PERFORM ANY SORT OF MANUAL SHIFTING WHEN IN FORWARD MOTION. *TR

    Source: NHTSA WEB SITE
  • 2002 VOLVO S60
    - LAGUNA BEACH, CA

    I WAS STOPPED AT STOP LIGHT WAITING TO TURN LEFT. UPON LIGHT TURNING GREEN, I ACCELERATED TO TURN LEFT. CAR, WITHOUT WARNING, LOST ACCELERATION, STEERING, AND BRAKING AS IF IN LIMP HOME MODE. I WAS ABLE TO PULL THE CAR OVER TO THE SIDE OF THE ROAD. I THEN PUT CAR IN PARK AND TURNED OFF ENGINE. CAR STARTED BACK UP AND DROVE WITHOUT INCIDENT. THERE WERE NO INDICATOR LIGHTS. TOOK CAR TO LOCAL GARAGE AND NO CODES CAME UP. THEN AGAIN ON MARCH 23, 2011 CAR AGAIN LOST ALL ACCELERATION AND STEERING. THIS TIME THE CAR WAS BEING DRIVEN APPROXIMATELY 40 MPH. NO WARNING INDICATORS WERE LIT. PUT CAR INTO PARK AND IT STARTED WITHOUT INCIDENT. TOOK CAR TO DEALER ON MARCH 25, 2011. THE DEALER SAID NO CODES CAME UP AND THEY WERE HAVING TROUBLE DIAGNOSING THE FAILURE. AFTER 4 DAYS THEY CALLED TO TELL ME IT COULD BE THE MASS AIR FLOW SENSOR AND THROTTLE BODY NEEDED TO BE CLEANED (COST $660). HOWEVER, THEY COULD NOT SAY FOR SURE IF THIS WAS THE CAUSE OF THE FAILURE. I AM GETTING THE SUGGESTED REPAIRS DONE. HOWEVER AFTER READING THE NUMEROUS COMPLAINTS DESCRIBING THIS SAME FAILURE, I FEEL VERY UNEASY ABOUT DRIVING MY CAR. VOLVO NEEDS TO ADDRESS THESE NUMEROUS COMPLAINTS AS THIS IS A MAJOR SAFETY CONCERN. I DRIVE MY CAR WITH TWO SMALL KIDS IN THE BACK SEAT EVERYDAY. I AM TERRIFIED THIS FAILURE WILL HAPPEN AGAIN. THERE WAS A RECALL ON MY MODEL AND YEAR CAR FOR THIS TYPE OF FAILURE, HOWEVER MY VIN IS NOT INCLUDED.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2002 VOLVO S60
    - DUNDALK, MD

    TL* THE CONTACT OWNS A 2002 VOLVO S60. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT APPLIED PRESSURE TO THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ON THE DASH BOARD AS THE VEHICLE INDEPENDENTLY ACCELERATED AND THEN DECELERATED. THE CONTACT DID NOT FEEL SAFE OPERATING THE VEHICLE AND IT WAS PARKED. THE DEALER WAS CONTACTED AND STATED THAT THERE WAS AN EXTENDED WARRANTY OFFERED FOR THE ETM UNIT IN THE SAME YEAR, MAKE AND MODEL AS THE CONTACTS VEHICLE BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 VOLVO S60
    - HARBOR CITY, CA

    VIN: [XXX]. WHILE STARTING THE CAR THE LAST WEEK THE "ENGINE CHECK AND SERVICE ENGINE " WARNING LIGHTS LIT UP. I HAD IT CHECKED AND FOUND OUT THE ETM (ELECTRONIC THROTTLE MODULE) IS FAULTY. CALLED VOLVO USA AND INFORMED THEM OF THE PROBLEM BUT THEY TOLD ME MY CAR, WHICH IS A TURBO, IS NOT PART OF THEIR RECALL. IF THIS TYPE OF PROBLEM IS COMMON TO 360,000 VOLVOS AND WARRANTY EXTENDED TO 200,00 MILES OR 10 YEARS WHY THEN ARE THEY (VOLVO) REFUSING TO FIX MY ETM PROBLEM. SINCE MY CAR IS EXPERIENCING THE SAME ETM MALFUNCTION, PRIOR TO THEIR EXTENDED WARRANTY EXPIRES, I WOULD LIKE TO HAVE MY CAR BE PART OF THE VOLVO RECALL BEFORE SERIOUS CONSEQUENCE HAPPENS. SO FAR NOTHING HAS BEEN DONE WITH THE PROBLEM. THE WARNING LIGHT "ENGINE CHECKS AND SERVICE ENGINE" CONTINUE TO LIT UP UNINTERRUPTED WHENEVER THE ENGINE IS RUNNING. *TR

    Source: NHTSA WEB SITE
  • 2002 VOLVO S60
    - KANSAS CITY, MO

    TL- THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE DEALER REPLACED THE FUEL PUMP AND THE O RING. THE DEALER HAS MADE TWO ATTEMPTS TO DUPLICATE THE FAILURE; HOWEVER, THE VEHICLE WAS CONTINUING TO LEAK FUEL. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER WHO PERFORMED THE REPAIRS. THE CURRENT MILEAGES WERE 82,000 AND THE FAILURE MILEAGES WERE 60,000. BW

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 VOLVO S60
    - LAKEWOOD, CO

    ON A 2002 VOLVO S60, THE DRIVER'S INFORMATION MODULE INTERMITTENTLY BLANKS OUT RENDERING THE VEHICLE WITH NO SPEEDOMETER AND FUEL GAUGE. THE SPEEDOMETER (AND WHOLE MODULE) MIGHT NOT WORK FOR DAYS. *LN

    Source: NHTSA WEB SITE
  • 2002 VOLVO S60
    - SACRAMENTO, CA

    TL*THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT THE ETM PARTS FOR THE THROTTLE MODULE MOVED INTO LIMP MODE WHICH MADE THE VEHICLE DRIVE SLOWLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ETM PARTS WERE REPLACED BUT AFTER A COUPLE DAYS, THE FAILURE OCCURRED AGAIN. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THEY WOULD UPGRADE THE SOFTWARE WHICH WOULD FIX THE PROBLEM. THE UPGRADE WAS PERFORMED BUT THE FAILURE OCCURRED AGAIN. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 40,598 AND THE CURRENT MILEAGE WAS 88,892. UPDATED 04/25/11 *BF UPDATED 12/19/2011 *LN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 VOLVO S60
    - HAMILTON, OH

    TL*THE CONTACT OWNS A 2002 VOLVO S60. WHILE THE VEHICLE WAS STOPPED AND THE CONTACT ATTEMPTED TO ACCELERATE, THE VEHICLE SHIFTED INTO LIMP HOME MODE. THE VEHICLE WOULD ONLY MOVE 5 MPH. THE CONTACT TURNED THE VEHICLE OFF AND RESTARTED IT; IT PERFORMED CORRECTLY AFTER THE RESTART. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES WHERE THE SOFTWARE AS UPDATE AND THE THROTTLE MODULAR AND MASS AIR FLOWS WERE REPLACED. THE CONTACT REFERENCED RECALL 06V441000 (VEHICLE SPEED CONTROL) WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 98,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 VOLVO S60
    - MACON, GA

    TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WITH THE AIR CONDITIONER ACTIVATED WHEN IT SUDDENLY FAILED WITHOUT WARNING AND WOULD ONLY BLOW OUTSIDE AIR INTO THE VEHICLE CABIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED THAT THE COMPRESSOR AND RECEIVER DRYER WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 152,000 AND THE CURRENT MILEAGE WAS 170,000. UPDATED 11/16/10. *LJ UPDATED 5/24/11 *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE